Vienna lnternational Hotel Xiamen Gulangyu lsland the first pier sea view shop Reviews
Vienna lnternational Hotel Xiamen Gulangyu lsland the first pier sea view shop
259 Lujiang Road, Siming District, Xiamen City, Siming District, Xiamen, Fujian, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Vienna lnternational Hotel Xiamen Gulangyu lsland the first pier sea view shop Guest Reviews
4.5/5
Good
626 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All reviews(626)
Positive reviews(598)
Reviews with photos/video(79)
Great location(80)
Convenient location(79)
Classy environment(72)
Easy to get around(60)
Friendly front desk staff(45)
Nice sea view(39)
Delicious breakfast(31)
Well designed(12)
Negative reviews(28)
HUA SONG
Superior Double Room
Stayed in Jan 2024
Family
6 review
3.7/5
Posted on Apr 23, 2024
Hotel stay was okay experience with willing to help front counter services and okay room cleanliness. Check-in and check-out for my stay were smooth without problem except hotel wifi connection was a challenge for those without local china mobile number. The hotel is near to BRT station and bus terminal but shopping activities within walking distance from the hotel were limited except with an abt 20 minutes/1.5km walk to busy ZhongShan Street.
Response from Property: Hello dear guests! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling. Sincerely look forward to your visit again! -------Xiaowei♬
Soh
Superior Double Room
Stayed in Jan 2024
Family
1 review
3.5/5
Posted on Apr 23, 2024
Hotel is near to BRT station and bus terminal. Overall stay was okay experience with friendly front counter and good access to BRT. However, shopping activities were limited within 500m around the hotel except with about 1.5km/20 minutes walk to busy Zhongshan Street ...
Response from Property: 尊敬的賓客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們的酒店。真誠期待您的再次光臨!-------小維♬
Anonymous User
Deluxe Queen Room
Stayed in May 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Jun 24, 2024
The room is on the highest floor, the sound insulation effect is good, you can see the sea, and they also provide fruits, which is very good
Original TextTranslated by Google
Response from Property: Wow, Xiaowei received another five-star review! All hotel staff adhere to the corporate culture concept of customer-centered and creating customer value to provide you with services. Only with attentive service can you have a comfortable stay. The growth of the hotel benefits from your support, every bit of it. The touch comes from your affirmation. Please believe that we will go further and further on this road of hard work and pursuit of the ultimate service. We look forward to your stay again!
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on May 2, 2024
A few good points: 1. The hotel is like a star hotel with a place to get off the car under the rain. It rained heavily on the day we checked in. We had suitcases and baby carriages, and we were worried about what to do when we didn't arrive; 2. The guy at the front desk was very nice. Considering the age of the children, he specially arranged a quiet room; 3. The room was clean and tidy, with a large space for children to move around, and the scenery outside the window was beautiful; 4. The hotel breakfast was very rich, with clams, razor clams, and a lot of freshly cooked and boiled shrimps, etc.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise and support! Your affirmation is the source of our motivation. We will continue to work hard to provide better services and create more value for you.
Feifanzhilvyuairen
Superior Room (2 beds)
Stayed in Mar 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on May 3, 2024
I am a very loyal customer of Vienna. Whenever I go to a city, Vienna is my first choice. This time, I chose the First Pier Store for the convenience of going to Gulangyu Island. The pier and the hotel are only one street apart, so I don’t have to queue up early, which is extremely convenient!
Original TextTranslated by Google
Response from Property: Thank you for your praise! Your affirmation is the greatest reward for our team's efforts. We will continue to work hard to bring you more surprises and satisfaction.
BuaizuofeiJ
Sea-view Double Room
Stayed in Jan 2024
Couples
3 review
1.0/5
Posted on Feb 22, 2024
This is the so-called sea view room. Don’t be fooled. I want to know what this room type has to do with the sea? Why is it called a sea view room? Just to defraud you of tens of dollars more😂
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for taking the time to review the hotel. The sea view room type of the store faces the sea. Due to the obstruction caused by the construction of the opposite building, the store will consider adjusting the room type according to your opinions. Thank you again for your valuable opinions. welcome next time.
Yangmenjianghou
Sea-view Double Room
Stayed in Dec 2023
Couples
8 review
5.0/5
Outstanding
Posted on Feb 2, 2024
The old four-star hotel was recently remodeled in Vienna. The environment is good and the service is also very good. It is more than 300 meters away from the city of Basel. The first door of the hotel is the Diyi Pier. It is convenient, really convenient.
Look out the window at Gulangyu Island,
The ferries come and go in a hurry.
At the beginning of the lanterns, in the middle of the night in Shanghai,
Xiamen is mesmerized by neon lights.
Original TextTranslated by Google
Response from Property: Dear little master, thank you for your thoughtful review! Xiaowei hopes to be your first choice when traveling~ In order to give you a perfect accommodation experience, Xiaowei never stops. Still familiar smells, still familiar people, warm and comfortable home, waiting for your next visit!
Guest User
Sea-view Double Room
Stayed in Dec 2023
Travel with friends
1 review
1.0/5
Posted on Jan 15, 2024
It was written that it opened in 2023? Open for business? Everyone, please see clearly, it is not decoration and misleading consumers. It was acquired by Vienna and reopened. All facilities including decoration are estimated to be from 2003. It has been renovated for at least 20 years. I felt cheated and the toilet door could not be closed tightly. The air conditioner was completely ineffective. it's too hot. The construction site at the entrance was under construction all night. The cement tanker kept making noise all night and I couldn't sleep at all. I couldn't stand it at 12 o'clock in the morning, so I went down to the front desk to find a room on the other side. Tell you directly that there are no other rooms. No reply to anyone else. The service is terrible. Bad review. I really want to call 12315 to complain about false advertising.
Original TextTranslated by Google
Response from Property: Dear guest: Xiaowei, thank you very much for your feedback. We will be renovating in 2023, and some facilities are being improved. The hotel's central air conditioning will be adjusted due to the temperature. We deeply apologize for the impact of the construction on you, and hope that you can check in next time. Have more communication with you and provide you with better services.
Vvvvvvik
Sea-view Double Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 11, 2024
The transportation near the hotel is very convenient, opposite the first pier of Gulangyu Island
The hotel room is clean and comfortable, with a beautiful sea view outside the window
The staff are patient and enthusiastic and have a good service attitude
The breakfast in the cafeteria is delicious
Original TextTranslated by Google
Response from Property: Dear little master, thank you for your thoughtful review! Xiaowei hopes to be your first choice when traveling~ In order to give you a perfect accommodation experience, Xiaowei never stops. Still familiar smells, still familiar people, warm and comfortable home, waiting for your next visit!
Guest User
Superior Room (2 beds)
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 11, 2024
The room is very clean, the facilities are complete, the shower function is very useful, the room supplies are complete, and the location is excellent. It is very close to various attractions such as Gulangyu Island. It is not far from Zhongshan Road Pedestrian Street. It is my first time to stay here and I have a good experience. , will come next time
Original TextTranslated by Google
Response from Property: Dear little master, thank you for your thoughtful review! Xiaowei hopes to be your first choice when traveling~ In order to give you a perfect accommodation experience, Xiaowei never stops. Still familiar smells, still familiar people, warm and comfortable home, waiting for your next visit!
Guest User
Superior Room (2 beds)
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 9, 2024
The hotel is located in Siming District, Xiamen City. The location is very good. It is just a short walk to Zhongshan Road in the famous eight cities. It is very convenient. The check-in at the front desk is very fast. I am very satisfied and will stay here again next time.
Original TextTranslated by Google
Response from Property: Xiaowei is very happy to see your perfect review! It is Xiaowei's honor to meet you on the journey, and it is Xiaowei's greatest gratification to be able to give you comfort and happiness during the short journey~! Xiaowei believes that we have forged an indissoluble bond. Xiaowei hopes that you can protect this hard-won fate with Xiaowei. We look forward to providing services for your next trip to beautiful Xiamen!
Guest User
Superior Room (2 beds)
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 9, 2024
The hotel is less than 100 meters away from the first pier to Gulangyu Island. We booked the tickets for the next day the day before, and walked over to take the boat after breakfast the next morning. It was really convenient. Awesome.
Original TextTranslated by Google
Response from Property: Thank you very much for your favorable review of us! Your recognition is our greatest honor. We will always adhere to the customer-centered principle, provide high-quality products and excellent services, and create more value for you.
Guest User
Superior Room (2 beds)
Stayed in Dec 2023
Other
5 review
5.0/5
Outstanding
Posted on Jan 6, 2024
The breakfast at the hotel is rich in variety and the staff's service attitude is very good. Will come back next time.
Original TextTranslated by Google
Response from Property: Dear little master, thank you for your thoughtful review! Xiaowei hopes to be your first choice when traveling~ In order to give you a perfect accommodation experience, Xiaowei never stops. Still familiar smells, still familiar people, warm and comfortable home, waiting for your next visit!
Guest User
Superior Double Room
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 5, 2024
The bed in the hotel is very comfortable, the environment is very neat and clean, the staff are patient and enthusiastic, you can see the beautiful sea view from the window, and the food inside is very delicious. The service is very attentive. A very satisfying stay experience, I will stay here again next time
Original TextTranslated by Google
Response from Property: Dear little master, thank you for your thoughtful review! Xiaowei hopes to be your first choice when traveling~ In order to give you a perfect accommodation experience, Xiaowei never stops. Still familiar smells, still familiar people, warm and comfortable home, waiting for your next visit!
Guest User
Superior Double Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 5, 2024
The room is comfortable, clean, can see the sea, and the location is very close to eight cities on Zhongshan Road. The service attitude is also very friendly.
Original TextTranslated by Google
Response from Property: Thank you very much for your favorable review of us! Your recognition is our greatest honor. We will always adhere to the customer-centered principle, provide high-quality products and excellent services, and create more value for you.