Xana Hotelle Hotel (Guangzhou Beijing Road Pedestrian Street Nongjiangsuo Subway Station) Reviews
Xana Hotelle Hotel (Guangzhou Beijing Road Pedestrian Street Nongjiangsuo Subway Station)
No.518 Dongfeng East Road, Yuexiu District, Guangzhou, Guangdong, 510050, ChinaSee Hotel Details
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1 night
Guest Reviews
8.6/10
1152 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities8.5
Service8.8
Cleanliness8.6
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All reviews(1152)
Positive reviews(1065)
Reviews with photos/video(81)
Easy to get around(97)
Classy environment(93)
Friendly front desk staff(87)
Many amenities(37)
Perfect for business trips(28)
Strange smell in room(20)
Close to metro(19)
Good Internet(8)
Negative reviews(87)
JayShenzhen
Xi'an Superior Twin Room
Stayed in Mar 2025
Business traveler
2 review
6.0/10
Posted on Apr 24, 2025
They would not allow the food delivery to come up , needed to go down to pick up ( reason being some local regulations in their area don’t know whether true or not ) .
Rooms smell a lot because they never open the windows .
Price was high I guess due to canton
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Mashaa
Xi'an Superior Twin Room
Stayed in Mar 2025
Business traveler
9 review
8.5/10
Very Good
Posted on Apr 26, 2025
Small rooms but clean and good rooms best location
Response from Property: Thank you for your continued recognition and support. Xiaoxi is really happy to serve you again. Xiaoxi also has many other services. I hope that next time you come, Xiaoxi can serve you again.
Assii ch
Xi'an Superior Twin Room
Stayed in Apr 2024
Booked for others
86 review
6.5/10
Posted on May 4, 2024
Very small room, and staff is little rude in behavior
Response from Property: I miss you, I miss you. Seasons pass by in a hurry, time brings changes, but why can't I stop missing you? With a heart that has been hanging for a long time, Xiaoxi always misses you.
Sami
Xi'an Superior Twin Room
Stayed in Sep 2023
Business traveler
2 review
9.0/10
Great
Posted on Oct 31, 2023
It’s good but the room with 2 beds is to small and unbearable
Response from Property: Dear, Xiaoxi is deeply sorry that we cannot bring you a pleasant stay experience! Xiaoxi will repay you with her considerate service! I hope you can give Xiaoxi another chance to witness our growth! I wish you a harmonious family and a happy life!
NARAYAN
Xi'an Superior Twin Room
Stayed in Sep 2023
Business traveler
15 review
2.0/10
Posted on Oct 18, 2023
Not a all to recommend this hotel please
Response from Property: 親,小希深感抱歉不能給您帶來愉快的入住體驗!已經對您的反饋做出了相應的整改,小希用貼心的服務來回報您了!希望您能給小希再次機會,來見證我們的成長!祝您家庭和睦,生活愉快!
Guest User
Xi'An Elegant Room
Stayed in Apr 2025
Business traveler
10 review
7.5/10
Posted on May 23, 2025
The front desk staff was also very welcoming. The room was a bit old, with complete facilities. The hair dryer was very old and had to be pressed down to use it. The hygiene was also average! There was a shower cap left by the previous customer in the shower room, and the carpet in the corridor smelled moldy.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
LvelvelvelvelveK
Superior Room (Double bed)
Stayed in Apr 2025
Couple
1 review
2.2/10
Posted on May 25, 2025
The room is small and the lighting is dim, which is uncomfortable. There is no brighter light, which is the most unsatisfactory point. The walls are very dirty and the bathroom door is old and difficult to open. Please choose carefully.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Room (Double bed)
Stayed in Apr 2025
Business traveler
4 review
10/10
Outstanding
Posted on May 10, 2025
The room is very good, the service is satisfactory, and the service attitude is quite enthusiastic
Original TextTranslated by Google
Response from Property: There is a kind of encounter, without invitation, but with a tacit understanding; Xiaoxi meets you unexpectedly. Xi'an is committed to creating a first-class environment, neighborly services, and comfortable space for guests, so that you can truly feel the "home" feeling in Xi'an. Friends are looking forward to your next visit.
Guest User
Xi'an Superior Twin Room
Stayed in Jan 2025
Traveling with friends
2 review
1.0/10
Posted on Feb 26, 2025
It was a terrible stay, with so many negative points that I can't complain.
First, the room is very small. After putting two suitcases, there is no place to move around; the room hygiene is also very bad, the toilet and shower are very scaled; the lighting is very dim, and the decoration is very old.
Second, it takes nearly 20 minutes to walk to the nearest subway station, and the transportation is very inconvenient.
Third, the hotel has poor sound insulation, and you can hear the toilet flushing in the next room.
Fourth, the front desk service attitude is very bad, takeaways cannot be delivered to the floor, and communicate with the front desk. The front desk said that if you are not satisfied, you can directly complain.
Fifth, the lobby smells of smoke. When I returned to the hotel at night, the front desk was disheveled, and the experience was very bad.
Sixth, borrowing a broken umbrella that can't be fastened requires a deposit of 100.
In short, avoid thunder...
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Room (Double bed)
Stayed in Jan 2025
Solo traveler
21 review
10/10
Outstanding
Posted on Feb 26, 2025
A very satisfying stay. The front desk lady had a good service attitude and was enthusiastic in providing help. The hotel location was also very convenient. The bed in the room was very comfortable. I will come again next time
Original TextTranslated by Google
Response from Property: Look at the sky, the earth, the sun and the moon, they are always quiet and silent; the green mountains and long rivers, they stretch from generation to generation; just like in my heart, you have never left and never changed. Great five-point praise, Xiaoxi also gave the guest 666 likes
Anonymous User
Xi'an Scenic View Double Bed Room
Stayed in Dec 2024
Booked for others
14 review
8.0/10
Very Good
Posted on Feb 1, 2025
I booked this hotel for my friend and stayed there for three nights. He said it was OK.
Facilities: The hotel is a bit old and a bit outdated
Hygiene: The hygienic conditions are also average, but the toilet and bathroom can be separated into dry and wet areas
Environment: The surrounding environment is OK, but it seems not very convenient to go to the subway
Service: The service is still quite polite
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Xi'an Superior Twin Room
Stayed in Nov 2024
Other
8 review
9.7/10
Amazing
Posted on Dec 26, 2024
The hotel is located not far from the overpass, has windows, air conditioning, 24-hour hot water, and good toiletries, with dry and wet separation. The downside is that the slippers should be prepared in both soft and hard types, and there are no slippers for bathing. The carpet in the corridor is a bit old. There are a few lights in the room, but overall, the price-performance ratio is still relatively high.
Original TextTranslated by Google
Response from Property: When the sun has not yet climbed up the vine-covered fence, Xiaoxi's impatient red roses have already adorned your windowsill. Let it bring you my most sincere blessings!
Guest User
Superior Room (Double bed)
Stayed in Oct 2024
Business traveler
1 review
2.0/10
Posted on Nov 27, 2024
Very old, a real bummer! The smell is unpleasant, and the pungent fragrance is used to cover up the stench. I really have to think about giving a bad review when I come back.
Original TextTranslated by Google
Response from Property: Xiaoxi is so ashamed that I failed to satisfy you during your stay. Xiaoxi feels very guilty. I will continue to work hard on your suggestions and look forward to you having a different experience next time!
Guest User
Superior Room (Double bed)
Stayed in Apr 2025
Couple
2 review
5.0/10
Posted on May 2, 2025
5.1 Travel, the room price is too expensive, you get what you pay for, the room is very small, 2 suitcases are placed next to the bed, one is full and there is no place to put your feet, it feels like a hotel in Hong Kong or Japan, coupled with the hot and humid weather in Guangzhou, the whole accommodation experience is very bad
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Room (Double bed)
Stayed in Mar 2025
Booked for others
3 review
10/10
Outstanding
Posted on May 2, 2025
Here, all facilities are available to meet all your needs; sanitary conditions are strictly controlled to safeguard your health; the environment is warm and elegant, making people feel relaxed and happy; the service is thoughtful and meticulous, making you feel the warmth of home.
Original TextTranslated by Google
Response from Property: Whether you are a backpacker who wants to go on a whim, a tourist who is well prepared, or a busy business person, Xiaoxi just wants to provide you with a comfortable and warm night after a long journey.