432 Yoshida, Wakayama City, Wakayama Prefecture, 640-8343, JapanSee Hotel Details
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1 night
Guest Reviews
8.1/10
Very Good
121 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities7.8
Service8.4
Cleanliness7.9
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All reviews(121)
Positive reviews(108)
Reviews with photos/video(31)
Convenient location(27)
Awesome stay(18)
Great value for money(13)
Easy to get around(11)
Great service(11)
Near shopping area(9)
Delicious breakfast(6)
Average sound insulation(5)
Negative reviews(13)
belle4167
Standard Single Room
Stayed in Apr 2025
Solo traveler
10 review
8.0/10
Very Good
Posted on May 8, 2025
A short walk from Wakayama station,,,not much near the location....good just to pass the night,was able to have a good sleep. Got my dinner from 5th floor of the department store beside Wakayama dtation.
Response from Property: Thank you very much for your interest in our products.
We are very pleased to hear that you enjoyed your stay with us.
We hope you will have another opportunity to stay with us again.
All of our employees look forward to serving you again.
Lizzieyum
Premium Semi Double Room Smoking
Stayed in Apr 2025
Couple
147 review
7.5/10
Posted on May 27, 2025
place is ok: wifi is slow. place is a bit old and rusty (tap drainage)
Response from Property: Thank you for staying with us the other day.
Thank you again for taking the time to give us your feedback.
We apologize for the inconvenience caused by the Wi-Fi and the faucet.
We will make every effort to improve our service based on your feedback.
We hope you will consider us again when you have a chance.
WILBERT YSL
Premium Semi Double Room Non smoking
Stayed in Oct 2024
Family
2 review
10/10
Outstanding
Posted on Jan 18, 2025
Very good location. Clean and comfortable. Near the amenities . Near to the railway station , bus stop,and shopping mall . Quiet and cosy
Response from Property: Thank you for your wonderful review!
We're thrilled to hear that you enjoyed our prime location and found our hotel clean and comfortable.
It's great to know that our proximity to amenities, the railway station, bus stop, and shopping mall made your stay even more convenient.
We strive to provide a quiet and cozy atmosphere for our guests, and we're glad you experienced that during your visit.
We hope to welcome you back soon!
Guest User
Superior Twin Room
Stayed in Apr 2023
Traveling with friends
2 review
6.5/10
Posted on Jun 6, 2023
Hotel location is near to 和歌山 station and arrive hotel according to google map easily.
Anonymous User
Premium Deluxe Twin Room Smoking
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 8, 2025
Close to the station, easy to walk to
The room is big, the bed is not too narrow
The bedroom and bathroom have balconies that can be opened with sliding doors
The rotary switch for adjusting the light at the head of the bed is very convenient
A facial mask was given as a small gift when checking in
Pick up toiletries before going upstairs
Not only facial cleanser, lotion and earplugs
But also makeup remover and bath agent (good reviews)
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel. We are glad that you were satisfied with our facilities. We will continue to work hard to improve our services to create facilities that will make our guests even more satisfied in the future. We hope that you will have the opportunity to stay at our hotel again. All our staff are looking forward to seeing you again.
anglops
Premium Semi Double Room Smoking
Stayed in Mar 2025
Business traveler
19 review
10/10
Outstanding
Posted on May 10, 2025
The hotel was exactly as I imagined!** From the quick and efficient check-in to the spotless room, everything was perfect. The location was great, the breakfast was delicious and the service was impeccable. Without a doubt, it exceeded my expectations and I recommend it to anyone looking for comfort and quality. I will definitely be back!"
Original TextTranslated by Google
Response from Property: Muito obrigado pela vossa estadia no nosso hotel.
Gostaríamos também de agradecer à nossa equipa e funcionários pelos seus comentários elogiosos.
Continuaremos a esforçar-nos por melhorar os nossos serviços, de modo a criar instalações que satisfaçam ainda mais os nossos hóspedes no futuro.
Esperamos poder recebê-lo novamente no nosso hotel quando cá voltar.
Shuching
Standard Single Room
Stayed in Feb 2025
Solo traveler
10 review
9.0/10
Great
Posted on Apr 1, 2025
Good breakfast!
The lighting in the room was a little dim, so I asked the front desk to fix it and bring an extra lamp. There were also many supplies that I could use~ It was very convenient, as it was right next to the Mail, and it was also very close to the train station and the airport~ There was a recurring smell of cigarettes, so I asked the front desk to fix it and they did it the next day. Afterwards, I slept better, and the windows could be opened, which was quite good for getting some fresh air~ But the room felt a little old!
Original TextTranslated by Google
Response from Property: 非常感謝您入住我們的飯店。
您不僅讚賞我們的服務,也讚賞我們員工的熱情好客,這讓我們感到欣慰。
我們也對有煙味表示歉意。
我們會繼續注意飯店的清潔,讓您享受非凡的世界。
未來,我們將繼續努力,成為眾多賓客的首選酒店。
我們期待您再次光臨我們的飯店。
Guest User
Premium Semi Double Room Smoking
Stayed in Feb 2025
Solo traveler
15 review
10/10
Outstanding
Posted on Apr 23, 2025
The hotel is very good and close to the station. I like Wakayama very much. I stayed here temporarily when I went to Shirahama the next day. I took a trip here. There were not many people. It was a small and quiet city with low prices.
Original TextTranslated by Google
Response from Property: 非常感謝您入住我們的飯店。
您的評價讓我們深受鼓舞,我們將繼續努力,務求在未來為您提供更高的滿意度。
我們期待您下次再次光臨本賓館。
貓紅
Premium Semi Double Room Non smoking
Stayed in Jan 2025
Solo traveler
8 review
7.5/10
Posted on Feb 20, 2025
The hotel room is big, but the toilet is very small, and it is difficult to turn around when taking a shower.
It's about a 5-minute walk from the station, not too far, and the location is good. There is a department store nearby with many things to buy.
Original TextTranslated by Google
Response from Property: 非常感謝你前幾天和我們在一起。
我感謝您對我們的員工表示感謝。 我們的目標是進一步改善服務。
我們期待在您下次訪問時很快見到您。
Guest User
Standard Single Room
Stayed in Dec 2024
Solo traveler
29 review
9.7/10
Amazing
Posted on Jan 20, 2025
You can stay here without any worries.
It is within walking distance of Wakayama Station. The room supply is limited and it is easy to be fully booked if you don't book in advance. It has everything you need. It is old and the voltage is a little weak, but it doesn't affect the use. There is a large bath, but I didn't use it.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and sharing your experience.
We are glad that you are satisfied with the location of the hotel. It is indeed very close to Wakayama Station and is convenient for guests to travel. Regarding the issue of limited room availability, we would recommend guests to book in advance to ensure a smooth check-in.
Regarding the voltage problem you mentioned, we will check it and work hard to improve it to provide better service. Although you didn't use the large bath, I hope you can experience its comfort next time.
We look forward to your visit again and wish you a happy life!
Kevin enjoy trip
Premium Semi Double Room Non smoking
Stayed in Oct 2024
Solo traveler
21 review
10/10
Outstanding
Posted on Dec 1, 2024
The hotel is a bit old, but it has hot springs and is fully equipped with supplies. The hot spring is very comfortable and there are not many people. The parking lot outside the hotel is also 10 cents cheaper. I think you can park for 500 yen for one night.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Hotel City Inn Wakayama from among the many accommodation options available. All of our staff would like to express our sincere gratitude. We would also like to thank you for your feedback. We are very pleased to read such words of praise. We will continue to work hard to create a hotel that will please our customers even more. Please do come and stay with us again if you are in the area. All of our staff are looking forward to seeing you again. We hope you will continue to visit Hotel City Inn Wakayama.
Anonymous User
Standard Semi Double Room
Stayed in Oct 2024
Traveling with friends
45 review
6.0/10
Posted on Nov 26, 2024
The hotel room rates in Japan are very high on weekends, so I had to find this hotel with a relatively low price increase. It's hard to describe. The location is good, although the surroundings are desolate. It's convenient to walk a few minutes from the JR station. The building is shabby, the room facilities are shabby, and everything is terrible. The room smells heavily of smoke, but the hygiene is acceptable. The sound insulation is also very poor. But it's cheap, so I'll put up with it!
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel the other day.
Based on the feedback received this time, we will reform and continue working to improve our services.
We would be happy if you use the hotel again.
Guest User
Standard Semi Double Room
Stayed in Apr 2025
Business traveler
1 review
3.0/10
Posted on May 13, 2025
The room seemed to have been illegally remodeled and expanded many times, the window was connected to the next room (the wall next to the window was incomplete), and the installation of the unit bath felt forced.
There's no denying the age of the building as a whole, but it was originally a commercial facility? The room was like a warehouse where rooms were made after the stores were turned into stores. The air conditioner was installed above the bed, which was not very clean, so the wind hit me directly even when I was sleeping.
It was a stressful hotel, but the staff were polite and that was the saving grace.
Original TextTranslated by Google
Response from Property: この度はご宿泊頂き誠にありがとうございます。
施設・設備について、お客様に不快な思いをさせてしまいましたと深くお詫び申し上げます。
お客様から頂いた貴重なご意見については、従業員全体で共有し、改善に努めたいと思います。
またのご来館を心よりお待ち申し上げます。
Aerbatakesisadun
Japanese Style Room
Stayed in Apr 2025
Family
7 review
4.5/10
Posted on May 3, 2025
If it is not necessary, I will not allow you to stay in this hotel!!! How can I put it? The facilities and hygiene reminded me of the Chungking Mansions in Hong Kong, which is very simple, with yellow walls and broken furniture everywhere. Is this really Japan? I spent 780 to stay here? . ?
Original TextTranslated by Google
Response from Property: 非常感謝您入住我們的飯店。
我們也感謝您在百忙之中抽空寫信給我們。
我們對您在衛生方面可能遇到的不適深表歉意。 我們將儘快與我們的清潔人員分享您的意見,並盡一切努力改善情況。
我們對您的意見所造成的不便深表歉意。
我們將盡一切努力根據您的意見進行改善,以便為您提供更好的住宿體驗。
我們期待您下次再次光臨,並感謝您的寶貴意見。
ロコタビ
Standard Semi Double Room
Stayed in Mar 2025
Couple
5 review
7.5/10
Posted on Apr 20, 2025
It's a 10-minute walk from the station. It's conveniently located for going anywhere. The building is old and worn, but it was well-cleaned. If you are booking for two people, the cheapest semi-double room is very tight for two people. I recommend a double room or larger. The large public bath is spacious and nice, but the water was too hot for me to use. And the best thing is that they served shirasu (whitebait) for breakfast. It was very delicious. It was the best last breakfast of the trip. I recommend it.
Original TextTranslated by Google
Response from Property: この度は当ホテルにご宿泊頂き誠にありがとうございます。
お部屋と大浴場の件ですが、ご不快な思いをさせてしまい申し訳ございません。いただいたお声はスタッフ間で共有させていただき、早急に改善に努めてまいります。
ご朝食につきましても、ご意見ありがとうございます。こちらもレストランスタッフに共有させていただきたく存じます。
またこちらへお越しの際は、ぜひ当ホテルをご利用ください。