CitiGO Huange Hotel, Shenglimen,

CitiGO Huange Hotel, Shenglimen, Reviews

CitiGO Huange Hotel, Shenglimen,

No.8 Gongyun Road, Liangxi District, Wuxi, Jiangsu, ChinaView Hotel Details
CitiGO Huange Hotel, Shenglimen,
CitiGO Huange Hotel, Shenglimen,CitiGO Huange Hotel, Shenglimen,CitiGO Huange Hotel, Shenglimen,
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CitiGO Huange Hotel, Shenglimen, Guest Reviews

4.8/5
Excellent
2165 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(2165)
Positive reviews(2144)
Reviews with photos/video(437)
Delicious breakfast(378)
Easy to get around(221)
Friendly front desk staff(219)
Tasty coffee(162)
Close to metro(115)
Well designed(54)
Good audiovisual experience(17)
Excellent TV(14)
Negative reviews(21)
HN La
Guestroom (two Beds)
Stayed in Oct 2024
Couples
17 review
4.7/5
Amazing
Posted on Nov 24, 2024
Near Shenglimem Metro station. Convenient location. Friendly staff. Clean and comfortable room. Nicely decorated lobby. Recommended.
Response from Property: Choosing Huazhu Citigo Huan Ge Hotel! We are very sorry for disappointing you during your stay. We deeply apologize for the issues you raised and will rectify them immediately. We will strengthen the management of hotel hygiene and strive to provide you with better service. Your sincere evaluation is a driving force for the continuous improvement of the hotel. Once again, we apologize for any inconvenience caused by your stay. We look forward to your visit again and will provide you with a more satisfactory service experience—— 小C
Tired Tiger
Guestroom (Double Bad)
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 19, 2024
This is a modern and clean hotel. Rooms provide smart devices to control TV and AC, there are also earplugs and slippers for guests to use. There is free laundry and a small gym too. Breakfast is average but it is free.
Response from Property: Dear guests, thank you for staying at Wuxi City Hotel! Thank you for your love and recognition of the hotel. We will alwaysstrive to create an intimate and comfortable experience for our guests, and hope that we can add joy and emotion to your holiday.The hotel looks forward to your next stay!-积极改进的小C
K. Paul
Guestroom (Double Bad)
Stayed in Sep 2024
Family
21 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The hotel is per our expectations. The room is clean and we are ok.
Response from Property: Thank you for your trust and love for CitiGO. A person's nine-to-five is not as good as a group of people's joy. I hope the hotel's rich and powerful shared living room will bring you more wonderful experiences. Looking forward to your every stay! - Xinxin感谢您对CitiGO的信任和喜欢。一个人的朝九晚五,不如一群人的欢乐场。希望酒店丰富而强大的共享客厅,给您带来更多美好的体验,期待您的每一次入住!——心心
RDX01
Guestroom
Stayed in Jul 2024
Business travelers
13 review
4.7/5
Amazing
Posted on Aug 24, 2024
Nice hotel. The night shift staff was wonderful(Made every attempt to communicate in English) The room was very comfortable with all the amenities. They had wireless charging available and the room is controlled by an iPad like device. Located just 5 mins walking distance from exit 1 of shenglimen(胜利门)-line 1 (1 stop from Wuxi railway station) The breakfast was nice with balance choices in Chinese and western food.
Response from Property: Dear guests, thank you for staying at Huazhu Wuxi CitiGO Hotel! Thank you for your love and recognition of the hotel. We will always strive to create a caring and comfortable experience for our guests, and hope that we can add joy and touch to your holiday. The hotel looks forward to your next stay! ——Xinxin
Guest User
Guestroom (Double Bad)
Stayed in Aug 2024
Solo travelers
30 review
4.7/5
Amazing
Posted on Sep 22, 2024
Very good location and excellent service. Good value for money and near to metro
Response from Property: Dear guest, hello! Thank you very much for your stay and review. It is the constant concern and supervision of customers like you that enables us to constantly discover problems in our work, make corrections, and make continuous progress. We deeply apologize for any inconvenience caused during your stay. Your tolerance and understanding are an encouragement and support for our work! Sincerely looking forward to your visit again!--小G
Guest User
Guestroom
Stayed in May 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Jun 25, 2024
I must say that I am truly impressed with this hotel. The price was excellent. The service was really fantastic. The manager even walked me to my room and helped me get the Wifi all set etc. What a nice staff. They always made sure I had tons of water and coffee. I was invited to a nice breakfast and they really look great care of me here. The location is nice with plenty of things around. The bed was really great and I slept a much needed 10.5 hours. The earplugs were a really nice touch but the floor I was on was quiet and the city pleasant. Great shower, sink etc. The guest laundry was really helpful. I took advantage, and had a workout in the hotel gym while my clothes were washing. I must say that this hotel has thought of everything. I would definitely stay here again.
Response from Property: Dear guest, hello: Your satisfaction is the greatest encouragement to us, and we take our service seriously. Thank you very much for your trust and liking in CitiGO!Warmth both body and mind, everything is just for you to enjoy more caring, sincerely looking forward to your next stay!--Ms. Lu
Guest User
Guestroom (2 Beds)
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Everything nice Prefect hotel good service Very nice breakfast
Response from Property: Dear friend, hello: Thank you for staying at Huazhu Wuxi CitiGO Hotel! Your satisfaction is our greatest encouragement, and we take our service seriously. Thank you very much for your trust and liking in CitiGO. Everything is just for you to enjoy more considerate care. We sincerely look forward to your next stay.——Miss.Lv
Guest User
Guestroom (2 Beds)
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 29, 2025
Recommended, the location is very good, it is convenient to take a taxi, bus or subway, there are large shopping malls around, it is convenient to eat and shop, and it is very convenient to go to several important attractions. The decoration is stylish and stylish, with smart home, the supper is especially delicious, the smart robot is very cute, it can deliver items and takeaway. The breakfast is also good, with many varieties, the freshly cooked noodles and wontons are great, I will recommend it to my friends
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Response from Property: Some people say that waiting is a torment, some people say that waiting is a heart-warming experience. I think both are true. If you still cherish your thoughts with all your heart, if you still wait in the place where we first met, then what does it matter if the wait is long? The spring shade is warm and the branches are soft. I think the flowers will soon bloom and the branches will soon turn green. And we, Wuxi Shenglimen Citigo, will continue to wait for you at the original place! ——Xiao Lu
Anonymous User
Guestroom (Double Bad)
Stayed in Dec 2024
Family
31 review
5.0/5
Outstanding
Posted on Jan 23, 2025
Location: Very convenient, two subway stops from Wuxi Station, five minutes walk from the subway to the hotel, not far from Nanchang Street in Huishan Ancient Town. Room: The room is a little smaller for a king-size bed room, but the breakfast is good until 12 o'clock, and the breakfast food is pretty good, so you can sleep until you wake up naturally. The hotel is well heated, and there is free midnight snack from 10 to 11 pm. Because I stayed at this hotel when I went to Kunming before, I chose this one again this time. The overall cost performance is very high, and snacks were given when I checked out.
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Response from Property: Dear friend: Hello! Thank you for choosing Huazhu Citigo Hotel! An accidental opportunity made us meet, and an accidental opportunity made you choose us. There are too many choices in life, and every choice is a kind of fate. Thank you for letting us meet you. Your support and your praise make us full of motivation. Looking forward to meeting you next time~——Pan Pan
Guest User
Guestroom
Stayed in Nov 2024
Family
2 review
2.0/5
Posted on Jan 1, 2025
The room is very small, not worth more than 400. The decoration of ordinary chain economy hotels is young people's favorite style (I think it's average), the service is warm, the hardware facilities and sanitary conditions are very poor, the shower area is full of water and your feet are wet when you go to the toilet. I will not stay here again. The fruits sent are all rotten. The faucet is like this when you book the room. Anyway, I will not say much. I feel that the good reviews are fake. Avoid it.
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Response from Property: Dear friends, hello: Thank you very much for staying at Wuxi Huange Hotel! At the end of 2024 and during the New Year's Eve, hotel prices will fluctuate. If you want to book an expected moderate and preferential price, it is recommended that you book and filter online in advance! The area of ​​the Huange brand will be small, and we have written and marked the room type booking page. You originally booked a king-size bed room without a window. The front desk partner upgraded you to a window room according to your request based on the room status of the day; the fruits given to you are all purchased by us on the same day, and we are all washed and packaged under monitoring, so there will be no rotten fruit; the hotel attaches great importance to the room hygiene problem, and it will be strictly inspected twice. If you have any problems during your stay, you can dial '0' to the front desk on the room phone, and the front desk will actively solve it for you. Since its opening, the hotel has received countless domestic and foreign tourists, and its reputation is truly evaluated by every guest. The platform's customer praise for the hotel is strictly displayed in accordance with the assessment standards, and there will be no brushing of reviews. Finally, according to the public security standards for hotel check-in, one guest needs to be registered. We are also very panicked when you refuse to register the information of the occupant when checking in. I wish you good luck in the new year! ----Little C who is actively improving
Guest User
Guestroom (Double Bad)
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The service is very good, the room is also very nice, there is an auntie to clean every day, and the breakfast is also rich, with noodles, steamed buns, wontons, cakes, porridge, and various drinks. The hotel is located next to the subway, and Line 1 is quite close to the attractions.
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Response from Property: Dear friends: Hello! Thank you for choosing Huazhu Citigo Hotel! With your support, I believe CitiGO will get better and better. The long breakfast time is 7:00-12:00. CitiGO understands your laziness. Sleep until you wake up naturally. Breakfast is still waiting for you. Remember to check in--Xiao Yang
Xiongzikai
Guestroom (Double Bad)
Stayed in Nov 2024
Business travelers
68 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Facilities: Complete. There is a rich and delicious breakfast in the lobby. There is plenty of water in the room, and free drinks. It feels very star-level. There is also an intelligent voice butler. Hygiene: Clean and tidy. Environment: In the city center. Convenient to go anywhere. Service: Xiao Guo, the receptionist on the day of check-in, was warm and thoughtful, and the professional service was not inferior to that of a five-star hotel. A small gift was also given when leaving the hotel. Awesome Huazhu brand hotel.
Original TextTranslated by Google
Response from Property: Dear friends: Hello! Thank you for choosing Huazhu Citigo Hotel! With your support, I believe CitiGO will get better and better. The extra-long breakfast time is 7:00-12:00. CitiGO understands your laziness. Sleep until you wake up naturally, and breakfast is still waiting for you. Remember to check in - Xinxin
Guest User
Guestroom (two Beds)
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 18, 2024
This is my second stay. I have stayed at this brand hotel in other cities before. I chose this hotel when I came to Wuxi this time, and I am still very satisfied! The room is clean and tidy, the corridor is quiet and the soundproofing is very high. The internal facilities are also very high. They also helped us upgrade for free. The service is very warm, the coffee is delicious, and the wontons taste very good in the evening. The location is very convenient for going out, and it is very fast to get anywhere.
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Response from Property: 一次偶然的機會,讓我們相遇,一次偶然的機會,讓您選擇了我們,生活中有太多的選擇,每一次選擇都是一種緣分,感謝緣分讓我們與您相識,您的支持,您的好評讓我們動力十足。期待與您的下次邂逅~——小楊
Ziyousatuo
Guestroom (Double Bad)
Stayed in Nov 2024
Business travelers
2 review
3.5/5
Posted on Dec 13, 2024
I stayed in this hotel for three consecutive nights when I came to Wuxi on a business trip. The location is in the city, with convenient transportation. It is next to Chong'an Temple and the location is really good. The hotel's breakfast is eaten in the lobby. This is the first time I have encountered this after staying in so many hotels. There are not many categories, not rich, but there are a few dishes that are different every day. I like to eat xiaolongbao the most, and I eat a basket every day. It is worth mentioning that this hotel also has free supper, which is provided from 22:00 to 23:00, which is really a plus, but there are only wontons. The air conditioning temperature in the room cannot be adjusted, which is very annoying. It cannot be set manually, and Xiaodu voice control cannot be turned off. The room temperature has been kept at around 31 degrees. It is crazy hot. I woke up in the middle of the night and was sweating. It is useless to open the window for ventilation. The window can only be opened a little, and the wind cannot blow in. The TV can only be cast or cable TV, and you can't watch online TV, which is a minus! The screen projection is also very slow!
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Response from Property: Dear friend, thank you for your detailed review. We are sorry that this stay did not fully meet your expectations. We will carefully improve every valuable suggestion you mentioned, find out the shortcomings from the subtleties, and keep the good aspects. We always strive to create a perfect stay experience for guests. I believe you will have a brand new experience when you stay next time. We sincerely invite you to come again! -----Little C who actively improves
Guest User
Huanyi Double Bed Room With Smart Guest Control, Mini Fridge And Screen-Mirroring TV
Stayed in Nov 2024
Couples
1 review
4.2/5
Very Good
Posted on Dec 13, 2024
Facilities: The exhaust fan in the bathroom has strong suction and low noise Service: I knew before booking that the bedding would not be suitable, but after arriving, I was given two sets of buckwheat pillows as required, and I slept well all night If I needed drinking water by phone, the front desk sent me a bag very quickly Environment: The overall layout is reasonable, and washing, drying, and fitness are all convenient if needed
Original TextTranslated by Google
Response from Property: Dear friends: Hello! Thank you for choosing Huazhu Citigo Hotel! With your support, I believe CitiGO will get better and better. The extra-long breakfast time is 7:00-12:00. CitiGO understands your laziness. Sleep until you wake up naturally and breakfast is still waiting for you. Remember to check in--Little C who actively improves