No.8 Gongyun Road, Liangxi District, Wuxi, Jiangsu, ChinaView Hotel Details
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CitiGO Huange Hotel, Shenglimen, Guest Reviews
4.8/5
Excellent
2002 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(2002)
Positive reviews(1985)
Reviews with photos/video(409)
Delicious breakfast(320)
Easy to get around(195)
Friendly front desk staff(187)
Tasty coffee(105)
Close to metro(98)
Well designed(48)
Awesome gym(12)
Has rooms for families(10)
Negative reviews(17)
Tired Tiger
Guestroom (Double bad)
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 19, 2024
This is a modern and clean hotel. Rooms provide smart devices to control TV and AC, there are also earplugs and slippers for guests to use. There is free laundry and a small gym too. Breakfast is average but it is free.
Response from Property: Dear guests, thank you for staying at Wuxi City Hotel! Thank you for your love and recognition of the hotel. We will alwaysstrive to create an intimate and comfortable experience for our guests, and hope that we can add joy and emotion to your holiday.The hotel looks forward to your next stay!-积极改进的小C
K. Paul
Guestroom (Double bad)
Stayed in Oct 2024
Family
7 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The hotel is per our expectations. The room is clean and we are ok.
Response from Property: Thank you for your trust and love for CitiGO. A person's nine-to-five is not as good as a group of people's joy. I hope the hotel's rich and powerful shared living room will bring you more wonderful experiences. Looking forward to your every stay! - Xinxin感谢您对CitiGO的信任和喜欢。一个人的朝九晚五,不如一群人的欢乐场。希望酒店丰富而强大的共享客厅,给您带来更多美好的体验,期待您的每一次入住!——心心
RDX01
Guestroom
Stayed in Aug 2024
Business travelers
13 review
4.7/5
Amazing
Posted on Aug 24, 2024
Nice hotel. The night shift staff was wonderful(Made every attempt to communicate in English)
The room was very comfortable with all the amenities. They had wireless charging available and the room is controlled by an iPad like device.
Located just 5 mins walking distance from exit 1 of shenglimen(胜利门)-line 1 (1 stop from Wuxi railway station)
The breakfast was nice with balance choices in Chinese and western food.
Response from Property: Dear guests, thank you for staying at Huazhu Wuxi CitiGO Hotel! Thank you for your love and recognition of the hotel. We will always strive to create a caring and comfortable experience for our guests, and hope that we can add joy and touch to your holiday. The hotel looks forward to your next stay! ——Xinxin
Guest User
Guestroom (Double bad)
Stayed in Sep 2024
Solo travelers
25 review
4.7/5
Amazing
Posted on Sep 22, 2024
Very good location and excellent service. Good value for money and near to metro
Response from Property: Dear guest, hello! Thank you very much for your stay and review. It is the constant concern and supervision of customers like you that enables us to constantly discover problems in our work, make corrections, and make continuous progress. We deeply apologize for any inconvenience caused during your stay. Your tolerance and understanding are an encouragement and support for our work! Sincerely looking forward to your visit again!--小G
Guest User
Guestroom
Stayed in Jun 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Jun 25, 2024
I must say that I am truly impressed with this hotel. The price was excellent. The service was really fantastic. The manager even walked me to my room and helped me get the Wifi all set etc. What a nice staff. They always made sure I had tons of water and coffee. I was invited to a nice breakfast and they really look great care of me here. The location is nice with plenty of things around. The bed was really great and I slept a much needed 10.5 hours. The earplugs were a really nice touch but the floor I was on was quiet and the city pleasant. Great shower, sink etc. The guest laundry was really helpful. I took advantage, and had a workout in the hotel gym while my clothes were washing. I must say that this hotel has thought of everything. I would definitely stay here again.
Response from Property: Dear guest, hello: Your satisfaction is the greatest encouragement to us, and we take our service seriously. Thank you very much for your trust and liking in CitiGO!Warmth both body and mind, everything is just for you to enjoy more caring, sincerely looking forward to your next stay!--Ms. Lu
Guest User
Guestroom (2 beds)
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Everything nice
Prefect hotel good service
Very nice breakfast
Response from Property: Dear friend, hello: Thank you for staying at Huazhu Wuxi CitiGO Hotel! Your satisfaction is our greatest encouragement, and we take our service seriously. Thank you very much for your trust and liking in CitiGO. Everything is just for you to enjoy more considerate care. We sincerely look forward to your next stay.——Miss.Lv
Jinlingxianshengyiluxiangqian
Guestroom (Double bad)
Stayed in Nov 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Facilities: The room is not big, but the bed is quite comfortable!
Hygiene: It is quite clean and in line with the price!
Environment: In the city center, very convenient, close to the train station and the subway!
Service: I want to praise this service. Although the breakfast is average, the breakfast is until 12 o'clock, which makes up for the flaws to a certain extent! There are also midnight snacks after 10 o'clock in the evening, which is also good! Coffee and souvenirs are available! Give a thumbs up!
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Response from Property: Dear friends: Hello! Thank you for choosing Huazhu Citigo Hotel! Thank you for your trust and love for CitiGO. CitiGO was designed by an internationally renowned designer to create a new concept space that integrates "community shared lobby, light lifestyle, and intelligent guest control". The hotel is always committed to bringing you a high-quality stay experience and looks forward to your stay again! ——Xiao Wang
Guest User
Guestroom (Double bad)
Stayed in Nov 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Nov 8, 2024
This hotel is very comfortable to live in, especially comfortable, and clean and hygienic, the waiter's attitude is also very good, and the decoration design is also very beautiful, and the price is not expensive, the price is medium and it is very comfortable, the beds are also clean, this kind of hotel really needs to be praised. I am very satisfied with the hotel stay, the breakfast is very rich, and Xiao Guo at the front desk has enthusiastic service. I recommend it!
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Oscarnuo
Guestroom (Double bad)
Stayed in Nov 2024
Couples
12 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The room is not very big but it is enough, the hardware facilities are also complete, the whole house voice intelligent control feels great, and you can also cast the screen to watch movies! The hotel breakfast ends at 12:00, so I can come back to have breakfast after running a marathon early in the morning. The variety is also OK, the noodles and wontons taste good, and the hotel front desk also provides free coffee 24 hours a day. If you like coffee, don't miss it!
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Response from Property: Dear friends, with your support, I believe CitiGO will get better and better. The long breakfast time is from 7:00 to 12:00. CitiGO understands your laziness. You can sleep until you wake up naturally, and breakfast is still waiting for you. Remember to check in - Xiao Yang
Xuejinchungui
Guestroom (Double bad)
Stayed in Nov 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 2, 2024
The breakfast selection is OK. There are free wontons for supper until 12 noon. There may be free coffee all day. There is free Coke Zero in the room. The service level of the girl at the front desk is OK. Overall, the price-performance ratio is good.
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Response from Property: You know a lot about CitiGO. I will also tell you the secrets of the room facilities, such as the German Grohe shower, imported latex mattress, and customized toiletries and body wash. - Xiao Wang
🇨🇳shitu
Guestroom (Double bad)
Stayed in Oct 2024
Couples
9 review
5.0/5
Outstanding
Posted on Oct 23, 2024
I went on a leisure trip with my wife after retirement and saw this relatively young characteristic hotel on Ctrip. 1. It has a superior geographical location, close to Shenglimen subway station, and is very convenient for traveling to Wuxi Railway Station and Shuofang Airport; it is about 1 stop away from Grand Oriental Department Store and Hang Lung Plaza, and you can take bus No. 1 to Yuantouzhu and Liyuan directly. 2. The room is relatively small, but bright, clean and hygienic. 3. The staff is warm and considerate, and the service is quite thoughtful. 4. Breakfast is open until 12 o'clock, which should be very attractive to people who like to sleep in. 5. There are free wontons as a midnight snack at night, so you don't have to go out.
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Response from Property: Thank you for your trust and love for CitiGO. At CitiGO, the buffet breakfast is available from 7:00 to 12:00, so you don't have to worry about choosing between sleeping in and having breakfast. Every night from 22:00 to 23:00, the restaurant provides free midnight snacks to warm your body and mind. All this is just to let you enjoy more caring care. We sincerely look forward to your next stay! --Xinxin
Guest User
Guestroom (Double bad)
Stayed in Oct 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Oct 18, 2024
The hotel is decorated in a bar style with a full sense of modernity. The rooms are equipped with smart voice assistants, oversized TVs, and smart toilets. The check-in experience is excellent. The service provided by the beautiful lady Xiao A at the front desk is warm and thoughtful, which makes people feel happy. The breakfast is rich. It is a very satisfactory stay!
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Response from Property: With your support, I believe CitiGO will get better and better. The long breakfast time is from 7:00 to 12:00. CitiGO understands your laziness. You can sleep until you wake up naturally and breakfast is still waiting for you. Remember to check in - Xiao Lu
Guest User
Guestroom (two Beds)
Stayed in Sep 2024
Family
9 review
5.0/5
Outstanding
Posted on Sep 28, 2024
The room is of a good size, the bathroom is quite big, there are cola and soda water, there are snacks, takeaway can be delivered to the door of the room by a robot, breakfast is good, there are Wuxi steamed buns, white fungus soup, there are several shopping malls nearby, and I also bought ice cream in KFC.
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Response from Property: Thank you for your trust and love for CitiGO. German shower, Japanese toothpaste, latex mattress, down bedding... In terms of sleep and bathing, CitiGO always adheres to high quality standards. We will continue to work hard to create more and better stay experiences, and look forward to your stay again! --Xiao Yang
Xinxiangjiujiu
Family Friendly Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The hotel is in a great location, and it is very convenient to go to various attractions. The rooms are spacious, clean, tidy and sanitary. There is free freshly ground coffee, which tastes very good. The rich breakfast ends at 12 o'clock. Every service staff is very kind and enthusiastic.
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Response from Property: Thank you for staying at Huazhu Wuxi CitiGO Hotel! Your satisfaction is our greatest encouragement, and we are serious about providing good service. Thank you very much for your trust and love for CitiGO. Everything we do is just to let you enjoy more intimate care. We sincerely look forward to your stay again! ——Xinxin
Guest User
Guestroom (two Beds)
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 31, 2024
The location of the hotel on the home page is very good. It is not as crowded as the city center. It is also close to the subway station. Metro Line 1 is very convenient. The hotel provides children's toothpaste and slippers, as well as free unlimited freshly ground coffee, and small wontons as a midnight snack at 10pm. These two hotels provide two breakfasts at the same price, which is quite good. I was very satisfied with my stay. The room was clean. The cleaning aunties were very enthusiastic. There was a separate bathroom for dry and wet areas. The room also had Hong En literacy. The children had a great time. They also gave me a gift bag when checking out. Thank you to the staff.
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Response from Property: Dear friend: Hello! Thank you for staying at Huazhu Wuxi CitiGO Hotel, and thank you for your 5-point review! In this beautiful time, Huazhu Wuxi CitiGO Hotel meets you unexpectedly. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Wish you: be well! ---Xiao Yang