Panorama Mall، Towers 6 & 7, Al Ghubrah St, Muscat, Governorate of Muscat, 133, OmanSee Hotel Details
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1 night
Guest Reviews
8.9/10
Very Good
50 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.8
Service8.8
Cleanliness9.0
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All reviews(50)
Positive reviews(49)
Reviews with photos/video(7)
Awesome stay(10)
Delicious breakfast(6)
Friendly staff(5)
Near shopping area(5)
Awesome amenities(4)
Negative reviews(1)
MUHAMED
Superior Room
Stayed in Apr 2025
Solo traveler
14 review
6.0/10
Posted on May 31, 2025
Don’t mention 4 star hotel room like normal hotel rooms , service also not full filled , all about average.
If you looking luxury don’t come here
6/7
Response from Property: Dear Mr. Muhamed, Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered during your stay. Your feedback is incredibly valuable in helping us improve our services, and we are committed to making the necessary adjustments to offer a more seamless experience for all our guests. We hope to have the opportunity to welcome you back and provide a stay that truly reflects the high standards we aim to maintain. Thank you again for your understanding and feedback. Kind Regards, Ammu Prem, Reservations Manager.
SahalKZ
Superior Room
Stayed in Mar 2025
Family
6 review
8.5/10
Very Good
Posted on Apr 7, 2025
The checkin process was not so great as the front desk attendant lost one of our passport and then had to check all guests’ passports to verify the lost one. Not appealing or polite, got 2 out of 3 rooms 1 hour late even upon arriving at 5pm.
Response from Property: Dear Mr. Sahal, Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered during your stay. Your feedback is incredibly valuable in helping us improve our services, and we are committed to making the necessary adjustments to offer a more seamless experience for all our guests. We hope to have the opportunity to welcome you back and provide a stay that truly reflects the high standards we aim to maintain. Thank you again for your understanding and feedback. Kind Regards, Ammu Prem, Reservations Manager.
Moustafa El-hadidi
Superior Room
Stayed in Feb 2025
Family
2 review
7.5/10
Posted on Apr 5, 2025
Staff were very friendly and the level of hospitality was good. Only downside is that their room cleaning was average.
Response from Property: Dear Mr. Moustafa, Thank you for taking time to rate us on your recent stay. We are pleased to learn that you had a delightful experience. Your feedback is incredibly valuable in helping us improve our services, and we are committed to making the necessary adjustments to offer a more seamless experience for all our guests. We look forward to welcome you back in the future. Kind Regards, Ammu Prem, Reservations Manager.
UMESH BIHARILAL
Superior Room
Stayed in Jan 2025
Business traveler
6 review
5.5/10
Posted on Feb 25, 2025
Hotel staff not co-operative to arrange taxi from outside, insist to take hotel taxi and breakfast very very bad, cold and not good at all
Response from Property: Dear Mr. Umesh, Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered during your stay. Your feedback is incredibly valuable in helping us improve our services, and we are committed to making the necessary adjustments to offer a more seamless experience for all our guests. We hope to have the opportunity to welcome you back and provide a stay that truly reflects the high standards we aim to maintain. Thank you again for your understanding and feedback. Kind Regards, Ammu Prem, Reservations Manager.
Peppijn
Superior Room
Stayed in Jan 2025
Family
8 review
7.5/10
Posted on Feb 19, 2025
Overall we had a pleasant stay, breakfast was enjoyable the next day and restaurant team was friendly. Also the Egyptian gentleman in the pool bar in the evening worked very efficient, handling al the tables alone while keeping up the service level.
We only stayed 1 night and below our room there we construction noises from the ballroom area, while I approached reception I was informed it would take another 30 minutes and it stopped at 23:00. This disrupted the sleep of my daughter.
Response from Property: Dear Peppijn, Thank you for taking time to rate us on your recent stay. We are pleased to learn that you had a delightful experience. Your feedback is incredibly valuable in helping us improve our services, and we are committed to making the necessary adjustments to offer a more seamless experience for all our guests. We look forward to welcome you back in the future. Kind Regards, Ammu Prem, Reservations Manager.
Anonymous User
Superior Room
Stayed in Oct 2024
Solo traveler
11 review
9.0/10
Great
Posted on Nov 25, 2024
the room is spacious. the only problem is the shower head is losen, can't be fixed so that inconvenience to shower, also too few towels, missed at least one for floor
Response from Property: Dear Guest, Thank you for taking time to rate us on your recent stay. We are pleased to learn that you had a delightful experience. Your feedback is incredibly valuable in helping us improve our services, and we are committed to making the necessary adjustments to offer a more seamless experience for all our guests. We look forward to welcome you back in the future. Kind Regards, Ammu Prem, Reservations Manager.
Hussain Aanis
Superior Room
Stayed in May 2024
Traveling with friends
24 review
10/10
Outstanding
Posted on Jun 23, 2024
Highly recommend!
6/7
Response from Property: Dear Mr. Hussain, Thank you for taking time to rate us on your recent stay. We are pleased to learn that you had a delightful experience. We look forward to welcome you back in the future. Kind Regards, Ammu Prem, Reservations Manager.
M.Gouda
Superior Room
Stayed in Jan 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Apr 26, 2025
My stay was short but I enjoyed it so much
Response from Property: Dear Mr. Gouda, Thank you for taking time to rate us on your recent stay. We are pleased to learn that you had a delightful experience. We look forward to welcome you back in the future. Kind Regards, Ammu Prem, Reservations Manager.
Fekri
Family Room
Stayed in Jul 2024
Business traveler
162 review
10/10
Outstanding
Posted on Aug 27, 2024
It os a good hotel in a good location. Clean ad friendly staff.
Response from Property: Dear Mr. Fekry, Thank you for taking time to rate us on your recent stay. We are pleased to learn that you had a delightful experience. We look forward to welcome you back in the future. Kind Regards, Ammu Prem, Reservations Manager.
mayu_irina
Superior Room
Stayed in Dec 2024
Solo traveler
6 review
10/10
Outstanding
Posted on Feb 1, 2025
Good staff and good location
Response from Property: Dear Sir, Thank you for taking time to rate us on your recent stay. We are pleased to learn that you had a delightful experience. We look forward to welcome you back in the future. Kind Regards, Ammu Prem, Reservations Manager.
Guest User
Superior Room
Stayed in Mar 2025
Business traveler
4 review
8.0/10
Very Good
Posted on Apr 23, 2025
good hotel in general
Response from Property: Dear Guest, Thank you for taking time to rate us on your recent stay. We are pleased to learn that you had a delightful experience. We look forward to welcome you back in the future. Kind Regards, Ammu Prem, Reservations Manager.
Makesh
Superior Room
Stayed in Mar 2025
Family
22 review
6.0/10
Posted on Jun 1, 2025
Good location
Response from Property: Dear Mr. Makesh, Thank you for taking time to rate us on your recent stay. We are pleased to learn that you had a delightful experience. We look forward to welcome you back in the future. Kind Regards, Ammu Prem, Reservations Manager.
Buthaina Al-ajmi
Deluxe Room-King Bed
Stayed in Jun 2022
Business traveler
1 review
8.5/10
Very Good
Posted on Oct 1, 2022
Nice hotel quite. I like it.
The location very nice near malls.
Response from Property: Dear Buthaina, Thank you for choosing our hotel and for taking the time to write a review for us. We are very thrilled to learn that you had a memorable experience at our hotel. We hope to make our guests feel at home and are delighted to know that we succeeded! We look forward to welcoming you back for another wonderful experience.Kind thanks, The Management Team
Alena Kapskaya
Superior Room
Stayed in Apr 2025
Couple
2 review
9.5/10
Amazing
Posted on May 3, 2025
Cool, shops nearby, several shopping malls, only no walking areas. The rooms are large, equipped with everything you need. Breakfasts are delicious, varied
Original TextTranslated by Google
Response from Property: Dear Ms. Alena, Thank you for taking time to rate us on your recent stay. We are pleased to learn that you had a delightful experience. We look forward to welcome you back in the future. Kind Regards, Ammu Prem, Reservations Manager.
Guest User
Superior Room
Stayed in Apr 2025
Couple
4 review
10/10
Outstanding
Posted on May 15, 2025
Great hotel, very well located with great service
Original TextTranslated by Google
Response from Property: Thank you for taking time to rate us on your recent stay. We are pleased to learn that you had a delightful experience. We look forward to welcome you back in the future.