Atour Hotel Wuxi Yuantouzhu Scenic Spot Qianrong Road Reviews

Good hotel close to the Plum garden. Spacious room for the family

I had a fantastic stay at this hotel! The room was impeccably clean, and the staff was exceptionally friendly and attentive. The service exceeded my expectations, and the convenient location near key sightseeing spots made exploring Wuxi a breeze. The room size was spacious and definitely worth the value. I wholeheartedly recommend this hotel to anyone visiting Wuxi and look forward to staying here again on my next trip!

Live with surprise

Awesome experience! Highly recommended!

nice！

goood

It is a big hotel, very comfortable to live in. Good service, no noise, no odor, and the bed is very comfortable to sleep on. The price is also right, I still recommend staying here.

The lady at the front desk was very enthusiastic and helped us upgrade the room type for free. The children liked it very much. The hotel not only has good service, but also has clean and tidy rooms. It is recommended to stay.

This hotel is ideal! As soon as you open the door, you can smell the elegant fragrance, as if you are in a forest oxygen bar~ The breakfast area smells of freshly baked bread, and there are rich Chinese and Western food choices. The air in the room is fresh, and it is very quiet when the window is closed. The facilities such as the thermostatic shower are super high-end, and even the bedding is soft. It is a full five-star experience!

As soon as you enter the room, you can smell the fresh scent of grass and wood. The air conditioner has no odor. Even the corridor has a light sense of cleanliness. There is no stuffiness in traditional hotels at all. It is super comfortable to stay here. The shirts sent for cleaning were returned on the same day. The stains were cleaned very cleanly, folded neatly and sprayed with light fragrance. There was no trace of detergent left even in the gaps between the buttons. The detail control is ecstatic! The water temperature is stable and not hot and cold. The water from the shower head is delicate. There is no odor in the sewer. There is almost no water on the floor of the bathroom after washing. The drainage speed is praiseworthy! From smell to cleaning, there is no thunder in the whole process. The service is considerate and professional. It must be given five stars! I will come again next time~

I like the room very much. The front desk staff also helped us change to a less noisy room for free. In fact, the hotel is in a very secluded location. And the smell of the room is also very fresh, without a strong smell! The hotel is very close to Yuantouzhu and Huishan Ancient Town, so you can choose to stay!

This is my first time in Wuxi, and I chose Atour Hotel. The feeling here makes me very warm. From the moment I walked in, the boys and girls at the front desk began to serve me tea, introduce me to the nearby scenic spots, and help me pull my luggage to the room. The hotel even has a laundry room, which I didn't expect. What warmed my heart the most was that a friend named Hourglass saw me taking clothes to wash, and he immediately told me that as long as I wrote the room number, we would help you wash and dry them and send them to the room. I think it's hard not to like this kind of service. This is a very good experience, and the details everywhere warm me. In the future, I will continue to choose Atour!

Advantages: 1. The executive room is large. 2. The facilities are basically intact. 3. The service attitude of the front desk is acceptable, but the ability to handle problems needs to be improved. 4. The location is close to the tax college and the starting point of the marathon. 5. The hygiene is acceptable. 6. There are many varieties of breakfast, but the taste is very average. Disadvantages: 1. There was only one person at the front desk at more than three o'clock on Saturday. The room said that it was being checked and waited for ten minutes. This was no problem. After 20 minutes, no one asked me again. I took the initiative to ask if the room was ready. Only when it was ready did I check in. 2. The room lights cannot be controlled separately, and can only be turned on and off according to the bright and warm modes. 3. Both towels have rough edges, which does not match the high-quality cotton fabrics of Atour. 4. The tissue box is spotted and not wiped clean. 5. There is a problem with the bed box. It squeaks when I turn over. I dare not move all night, and my waist and back are stiff when I sleep. 6. The above are all minor issues. The most critical problem is that the windows are not very soundproof, even worse than the aluminum windows at home. It is close to the main road of Qianrong Road, with huge traffic flow. The roar of large trucks and the sound of horns are heard. I am destined to have a sleepless night. I have not been to Ruiting, Junlai, and Taihu Hotel, which cost more than 500 yuan. I came here for an exam and booked your Atour, which costs more than 700 yuan, based on the online reviews of good soundproofing. As a result, I went to the exam the next day with dark circles under my eyes... 7. I stayed up all night at 5 o'clock and just slept for a while. There was a muffled sound from upstairs, followed by the sound of talking in the corridor. 8. The next day, I changed to an ordinary twin room away from the road. It was a little better. I could still hear the sound of vehicles clearly. I should have changed hotels directly. 9. I was preparing to take a shower at night and found that there was no floor towel in the bathroom. 10. After changing rooms, I went to the front desk to reset another room card. As a result, this card could not open the door two hours later. I didn't want to comment at first. I scanned the code in the room to complain, but the more I complained, the more unhappy I was. I didn't expect that Atour, which is famous for its good service, would serve like this.

I have always been very satisfied with Atour Hotel. It has free parking, good service, and is not too far from various attractions. Wuxi is a very good city. I will come here often in the future, and of course I will continue to stay at Atour Hotel...