No.9 Cuigang West Road, Fuyong Street, Bao'an District, Shenzhen, Guangdong, ChinaSee Hotel Details
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1 night
Guest Reviews
9.5/10
Outstanding
3130 review
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Verified reviews
Location9.5
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(3130)
Positive reviews(3076)
Reviews with photos/video(733)
Friendly front desk staff(545)
Easy to get around(389)
Close to airport(307)
Perfect for business trips(247)
Delicious breakfast(218)
Offers pick-up/drop-offs(177)
Awesome gym(73)
Stayed multiple times(42)
Negative reviews(54)
Guest User
KING GUEST ROOM
Stayed in Jun 2025
Booked for others
1 review
10/10
Outstanding
Posted on Jul 23, 2025
Coming to China for tourism, the hotel is clean and hygienic, MIA Zeng helped me find popular spots to take photos, thank you very much, happy, the Chinese food is delicious.😋
Response from Property: 尊敬的客人,感謝您選擇入住深圳寶安機場懷德希爾頓花園酒店,並給予我們服務的肯定,酒店全體團隊成員期望秉承希爾頓熱情好客之道,為每位賓客帶來花園明快熱忱的服務,您的肯定是對我們全體團隊成員莫大的鼓勵,我們亦將保持這份初心繼續前行。期待着與您的下次相遇!
Guest User
KING GUEST ROOM
Stayed in Jun 2025
Booked for others
1 review
10/10
Outstanding
Posted on Jul 23, 2025
Front desk service is good, breakfast is good, MIA Zeng is very enthusiastic, service is efficient, the room arranged for me is also very good, quiet. Understand my requirements. Very responsible, thumbs up.
Response from Property: 尊敬的客人,感謝您選擇入住深圳寶安機場懷德希爾頓花園酒店,並給予我們服務的肯定,酒店全體團隊成員期望秉承希爾頓熱情好客之道,為每位賓客帶來花園明快熱忱的服務,您的肯定是對我們全體團隊成員莫大的鼓勵,我們亦將保持這份初心繼續前行。期待着與您的下次相遇!
Guest User
KING GUEST ROOM
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 23, 2025
The hotel is cost-effective, the service is really good, every employee is very polite, especially MIA Zeng, the room is quiet, and the equipment is complete. The location is close to the subway, airport, exhibition center, and it is convenient to travel.
Response from Property: 尊敬的客人,感謝您選擇入住深圳寶安機場懷德希爾頓花園酒店,並給予我們服務的肯定,酒店全體團隊成員期望秉承希爾頓熱情好客之道,為每位賓客帶來花園明快熱忱的服務,您的肯定是對我們全體團隊成員莫大的鼓勵,我們亦將保持這份初心繼續前行。期待着與您的下次相遇!
Guest User
KING GUEST ROOM
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 5, 2025
I feel like the air conditioner in the hotel might be broken. I'm extremely hot and stuffy. Janet brought me a fan, and I'm very satisfied with her proactive attitude in solving the problem. However, the room is just too hot. I hope the hotel can make some improvements.
Response from Property: 尊敬的客人,感謝您選擇入住深圳寶安機場懷德希爾頓花園酒店,並給予我們服務的肯定,酒店全體團隊成員期望秉承希爾頓熱情好客之道,為每位賓客帶來花園明快熱忱的服務,您的肯定是對我們全體團隊成員莫大的鼓勵,我們亦將保持這份初心繼續前行。期待着與您的下次相遇!
Guest User
KING GUEST ROOM
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 4, 2025
Although I arrived at the hotel very late, Janet still warmly welcomed my friends and me and enthusiastically introduced the beers in the lobby. My friends and I had a great time drinking! Thank you, Janet.
Response from Property: 尊敬的客人,感謝您選擇入住深圳寶安機場懷德希爾頓花園酒店,並給予我們服務的肯定,酒店全體團隊成員期望秉承希爾頓熱情好客之道,為每位賓客帶來花園明快熱忱的服務,您的肯定是對我們全體團隊成員莫大的鼓勵,我們亦將保持這份初心繼續前行。期待着與您的下次相遇!
Guest User
TWIN GUEST ROOM
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 11, 2025
Thanks Janet. Good service good attitude. Breakfast is not Very good. But the experience is good
Response from Property: Dear guest, thank you for choosing to stay at Hilton Garden Inn Shenzhen Bao'an Airport and for your recognition of our service. All hotel team members hope to uphold Hilton's hospitality and bring bright and enthusiastic service to every guest. Your recognition is a great encouragement to all our team members, and we will keep this original intention and move forward. Looking forward to meeting you next time!
Muniz Pedro
KING GUEST ROOM
Stayed in Mar 2025
Business traveler
57 review
9.5/10
Amazing
Posted on Apr 24, 2025
The hotel has a minimalist approach. Good standard for business travel purposes. Obviously, Hilton in China is way much better than Hilton hotels in the USA. It's the way the franchisee does things.
This time, I was very happy with the assistance and the customer service focused approach provided by Janet at the front desk. Thank you, Janet! You are a person who makes the hotel enjoyable.
Response from Property: Dear guest, thank you for choosing to stay at Hilton Garden Inn Shenzhen Bao'an Airport. We are very sorry that we did not fully meet your expectations. Thank you very much for your feedback. We will also report your feedback to the relevant departments for improvement. If it is convenient for you, please contact us for more details, because this will improve our service quality. At the same time, we look forward to meeting you next time!
kpong
TWIN GUEST ROOM
Stayed in Jan 2025
Business traveler
1 review
10/10
Outstanding
Posted on Feb 28, 2025
The service is very good. Location is near restaurants, shops and near the company. Next time I go, I'll book again.
Response from Property: 尊敬的客人,感謝您選擇入住深圳寶安機場懷德希爾頓花園酒店,並給予我們服務的肯定,酒店全體團隊成員期望秉承希爾頓熱情好客之道,為每位賓客帶來花園明快熱忱的服務,您的肯定是對我們全體團隊成員莫大的鼓勵,我們亦將保持這份初心繼續前行。期待着與您的下次相遇!
Guest User
KING GUEST ROOM
Stayed in Jul 2025
Business traveler
3 review
10/10
Outstanding
Posted on Aug 14, 2025
Thanks to Joy for upgrading my room unexpectedly! Her attention to detail made my stay extra special. Will definitely return!
Response from Property: 尊敬的客人,感謝您選擇入住深圳寶安機場懷德希爾頓花園酒店,並給予我們服務的肯定,酒店全體團隊成員期望秉承希爾頓熱情好客之道,為每位賓客帶來花園明快熱忱的服務,您的肯定是對我們全體團隊成員莫大的鼓勵,我們亦將保持這份初心繼續前行。期待着與您的下次相遇!
Guest User
TWIN GUEST ROOM
Stayed in Jul 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Aug 27, 2025
Mia Zeng at the hotel front desk provided satisfactory service, helped with the invoice, the facilities were complete, the breakfast was rich, and the room was spacious. ··
Response from Property: 尊敬的客人,感謝您選擇入住深圳寶安機場懷德希爾頓花園酒店,並給予我們服務的肯定,酒店全體團隊成員期望秉承希爾頓熱情好客之道,為每位賓客帶來花園明快熱忱的服務,您的肯定是對我們全體團隊成員莫大的鼓勵,我們亦將保持這份初心繼續前行。期待着與您的下次相遇!
Guest User
TWIN GUEST ROOM
Stayed in Jul 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 19, 2025
The room is very good, cheap, clean and hygienic, there are many restaurants around, the hotel is cost-effective! Exceeding expectations; Parking is also convenient. MIA Zeng provides good service.
Response from Property: Warm greetings from Hilton Garden Inn Shenzhen Airport! Please allow me to extend my sincerest appreciation for choosing Hilton Garden Inn Shenzhen Airport for your recent trip to Shenzhen. Thank you for your kind comments and I am pleased to see that you had an enjoyable stay with us. Once again we thank you for always supporting the Hilton brand. We are looking forward to welcoming you back to our hotel very soon. Yours sincerely
Guest User
KING GUEST ROOM
Stayed in Jul 2025
Business traveler
1 review
10/10
Outstanding
Posted on Aug 3, 2025
Because I had to transfer flights, I had to spend the night at the airport, which meant a 18-hour layover. I wasn't sure if I should stay at the airport, so even though it cost money, I booked a hotel room. It seemed like a good choice. The hotel's size, room size and staff service were all impeccable, especially the beautiful Janet! (Even more so compared to the United States.) I arrived too late for dinner at the restaurant, but the hotel's appearance and service looked good. The hotel's free airport shuttle service is available 24 hours a day! It takes about 15 minutes to get to the airport. The view from the upper floors was nice because there wasn't much to see nearby. Overall, it was a good place to stay.
Response from Property: 尊敬的客人,感謝您選擇入住深圳寶安機場懷德希爾頓花園酒店,並給予我們服務的肯定,酒店全體團隊成員期望秉承希爾頓熱情好客之道,為每位賓客帶來花園明快熱忱的服務,您的肯定是對我們全體團隊成員莫大的鼓勵,我們亦將保持這份初心繼續前行。期待着與您的下次相遇!
Guest User
TWIN GUEST ROOM
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 19, 2025
The room is very large and clean and hygienic! The location is also very good, there is a supermarket inside! From the front desk to the guest rooms, everyone was very polite, especially Mia Zeng. The main thing is that it is cost-effective and the bathroom is also very large! Very comfortable! It's worth recommending, and you won't step on any landmines! I will stay here again next time!
Response from Property: 尊敬的客人,感謝您選擇入住深圳寶安機場懷德希爾頓花園酒店,並給予我們服務的肯定,酒店全體團隊成員期望秉承希爾頓熱情好客之道,為每位賓客帶來花園明快熱忱的服務,您的肯定是對我們全體團隊成員莫大的鼓勵,我們亦將保持這份初心繼續前行。期待着與您的下次相遇!
Guest User
KING GUEST ROOM
Stayed in Jun 2025
Booked for others
1 review
10/10
Outstanding
Posted on Jul 31, 2025
The hotel has a good location, complete facilities and equipment, and there is a Yi Tian Holiday World shopping mall near the hotel, and it is close to the subway and airport. Mia Zeng's service is excellent.
Response from Property: 尊敬的客人,感謝您選擇入住深圳寶安機場懷德希爾頓花園酒店,並給予我們服務的肯定,酒店全體團隊成員期望秉承希爾頓熱情好客之道,為每位賓客帶來花園明快熱忱的服務,您的肯定是對我們全體團隊成員莫大的鼓勵,我們亦將保持這份初心繼續前行。期待着與您的下次相遇!
Guest User
KING GUEST ROOM
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 25, 2025
MIA Zeng provides professional services, there are many restaurants around, and next door is 711. Shenzhen round trip, cost-effective, low price.
Response from Property: 尊敬的客人,感謝您選擇入住深圳寶安機場懷德希爾頓花園酒店,並給予我們服務的肯定,酒店全體團隊成員期望秉承希爾頓熱情好客之道,為每位賓客帶來花園明快熱忱的服務,您的肯定是對我們全體團隊成員莫大的鼓勵,我們亦將保持這份初心繼續前行。期待着與您的下次相遇!