South China Sea, the future of the south of the east coast of Long Lake, Yandu District, Yancheng, Jiangsu, ChinaSee Hotel Details
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1 night
Guest Reviews
9.6/10
Excellent
937 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(937)
Positive reviews(931)
Reviews with photos/video(738)
Delicious breakfast(291)
Clean pool(130)
Great swimming pool(130)
Perfect for kids(121)
Has an infinity pool(111)
Secluded lake view(69)
Excellent afternoon tea(29)
Negative reviews(6)
Guest User
Special Queen Room
Stayed in Jul 2025
Family
16 review
10/10
Outstanding
Posted on Aug 24, 2025
During our trip, the kids wanted to find another hotel to rest and play. We picked one at random and were pleasantly surprised. The room facilities, ambiance, location, and service were all excellent. The butler Senlin was very welcoming and the hotel even provided free goodnight porridge, which was very thoughtful. We took the kids to the hotel pool, which was large and clean. We will definitely visit again next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at the Mandarin Oriental, Hong Kong and for your five-star rating. We are deeply grateful for sharing your positive feedback. We cherish every positive feedback from our guests and are delighted to hear your affirmation of our work. Thank you again for your recognition of our service. Providing every guest with attentive and comprehensive service is our unwavering goal. The entire Mandarin Oriental, Hong Kong staff looks forward to welcoming you, your family, and friends back again!
Nuonuo
Queen Room With View
Stayed in Jun 2025
Family
11 review
10/10
Outstanding
Posted on Jul 19, 2025
Hotel management, please take a look!
This is important, so I have to post the first picture! A special thanks to Lucy for driving us to the festival and helping us find our way around. It was truly heartwarming! A big thank you to her for that!
I was incredibly satisfied with my stay at the Mandarin Oriental, Hong Kong. Lucy, our housekeeper, was fantastic. The hotel is also very nice, with an infinity pool. She even gave us a small gift upon check-out. So kind! ^_^
Original TextTranslated by Google
6/8
Response from Property: Dear guests! Thank you for your support of the Mandarin Oriental, Hong Kong! Beautiful moments unfold, and the eyes of others meet unexpectedly. We are grateful for this unexpected encounter, and we cherish this opportunity and eagerly await your return. We look forward to seeing you again!
coco2009518
Queen Room With View
Stayed in May 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Jun 22, 2025
The hotel is really nice. The service started in the garage. The butler Zhang Senlin's luggage cart was waiting at the door to help with the luggage. There were hot towels and tea when checking in. The service details were very good. There was a fruit snack mini bar in the room. The photographer took great photos. It was very quiet to rest at night. It is a very suitable hotel for vacation. I recommend tourists to come and check in.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your five-point praise! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Mandarin Oriental Hong Kong will be the warmest and most unique one in your memory! Come back often, and you are welcome to come back at any time!
Response from Property: "尊敬的賓客您好!首先非常感謝您對港府文華酒店的支持。看到您在點評中對我們的服務表示認可,我們感到非常榮幸,您對我們的鼓勵便是我們最大的前進動力。至於您提及的無邊泳池的問題,很抱歉未能給您滿意的入住體驗,目前我們已在逐步改善,很期待您下次入住時能看到我們的改變,並不斷鞭策我們,讓我們能夠更好的前行,真誠地期待您的再次光臨!"
Response from Property: "尊敬的賓客您好!首先非常感謝您對港府文華酒店的支持。看到您在點評中對我們的服務表示認可,我們感到非常榮幸,您對我們的鼓勵便是我們最大的前進動力。至於您提及的房間設施問題,很抱歉未能給您滿意的入住體驗,目前我們已在逐步改善房內設施,很期待您下次入住時能看到我們的改變,並不斷鞭策我們,讓我們能夠更好的前行,真誠地期待您的再次光臨!"
Response from Property: 尊敬的賓客您好!感謝您下榻港府文華酒店並給予我們五星好評。十分感謝您與我們分享您的入住感受,我們珍惜每一位賓客的好評,聽到您對我們工作的肯定,十分開心。再次感謝您對酒店服務的認可,為每一位賓客提供關懷備至的周全服務是我們孜孜不倦的目標。港府文華酒店全體員工期待您或親朋好友的再次光臨!