Grand Ferdinand Vienna – Your Hotel in The City Center Reviews

It’s good hotel but definitely not 5 stars Good style and furniture. But we asked for a kettle and we’ve got it without cups and tea No hair conditioner. Be ready that your shower is almost in your room And gym is tiny and not good equipped

Nice location~ nice breakfast! Pls bring your own conditioner with you~ They have slippers in the room~

Very nice hotel, Did a good job with everything, room was a bit small but

Worst hotel experience I have ever had. Poor facilities, bad customer service. Avoid at all costs. The room itself was really disappointing. The windows were facing high walls on 3 sides and let in very little natural light. The mattress was low quality causing my wife and I to wake up with back pain every day. There was no closet; we had nowhere to put our things for 3 days. I've never seen a hotel room without a closet. The gym had very little equipment and was missing most of the free weights you would need for a workout. There isn't even a bench where you could use them. The level of service from the frontdesk staff was even more disappointing. I raised my concerns about the room the first day; they were unhelpful and nonresponsive. No attempts were made to solve our issues. During our stay, we asked for basic advice for the city (for example, where to buy flowers). We were given incorrect and unhelpful information; it was just lazy. We ended up solving our question ourselves using Google. In a city of great beauty and wonderful service, Grand Ferdinand delivers nothing. Stay elsewhere.

Only the bearded with no mustache guy was rude and judgmental, other than this everything was great

Wonderful hotel. Breakfast on top with a stunning view. Highly recommended!!

Great location and value for money. Highly recommend.

It is a beautiful hotel on a beautiful street in beautiful Vienna. No view from our window but the room itself is very stylish and posh) Location was great, too! Restaurant downstairs serving gulyash is awesome

Perfect stay at the Grand Ferdinand Vienna. Staff were extremely welcoming and polite. The room had no faults and the location was superb. Only a short 10-15 minute walk to the city center.

Amazing with spacy n clean room Also the bathroom is big too , enjoyed It is very near the station as well

Good hotel, but not very polite staff

Room small. No kettle even. Nice location and nice breakfast view on the top.

Great stay, lovely service. And if you feel hungry but don’t want to eat out of the hotel. Don’t worry, amazing food.

Nice place with Good restaurant