Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities7.8
Service8.7
Cleanliness8.6
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Positive reviews(1983)
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Located downtown(52)
Convenient for shopping(49)
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Friendly front desk staff(21)
Stayed multiple times(15)
Negative reviews(91)
imad云
Double Room
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 8, 2025
My friend and I had a great stay here. The staff are super friendly, 711 is just by the corner and the location is very convenient to many nearby attractions. Definitely recommended!
Response from Property: Dear imadGreeting from Red Planet Bangkok Surawong. We sincerely appreciate you taking the time to send us your feedback. I am very pleased to hear that you enjoyed your stay with us and satisfied with friendly staff and hotel's great location. We thank you for your continued support and hope we will have the pleasure of serving you again. Should you plan to visit Bangkok again, please do not hesitate to stay at Red Planet Bangkok, Surawong.Best Regards,Surawong Team
NuttapongSil
Double Room
Stayed in Apr 2025
Business traveler
1 review
8.0/10
Very Good
Posted on May 12, 2025
Good location but do not have free bottles of water and any coffee, I stay 2 nights but wifi problems didn’t be fixed.
Response from Property: Dear Khun NuttapongSil,Greeting from Red Planet Bangkok Surawong.Thank you for your always choosing to stay at Red Planet Bangkok Surawong during your recent trip to Bangkok. On behalf of the Hotel Team, I would like to apologize for the fact that your stay experience was not good. Especially, amenities in the room and wifi problem. We will forward your comments to our team for continuous making improvement in the future. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve.Best Regards,Athikanphak S.Front Office Supervisor
Anonymous User
Twin Room
Stayed in Mar 2025
Couple
3 review
8.0/10
Very Good
Posted on Jun 5, 2025
The hotel is in a fantastic location right in the heart of Bangkok, and the price is very reasonable. This was my second visit after five years, and it didn’t disappoint!
Response from Property: Dear Valued Guest,Greeting from Red Planet Bangkok Surawong. We sincerely appreciate you taking the time to send us your feedback. I am very pleased to hear that you enjoyed your stay with us and satisfied with our hotel’s locations and and the reasonable price. Should you plan to visit Bangkok again, please do not hesitate to stay at Red Planet Bangkok, Surawong.Best Regards,Surawong Team
Holy7209
Twin Room
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 3, 2025
Would definitely come back again
Love the location
Downstairs also comes with convenient store
Response from Property: Dear Guest , Lovely pic ! Thank you so much for your kind words. We're delighted to hear that you loved the location We’re looking forward to welcoming you back again on your next visit.Best Regards,Phatchanin J.Hotel Manager
Mookie t
Double Room
Stayed in Apr 2025
Solo traveler
6 review
6.5/10
Posted on May 9, 2025
It’s clean and compact budget hotel , staff are friendly and helpful .
Response from Property: Dear Valued Guest,Greeting from Red Planet Bangkok Surawong. We sincerely appreciate you taking the time to send us your feedback. I am very pleased to hear that you enjoyed your stay with us and satisfied with our cleanliness and friendly staff. Your positive comment will be share to our team and will encourage them to keep up.Best Regards,Athikanphak S.Front Office Supervisor
Mashimaruo
Double Room
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Jun 18, 2025
The location is very good. A lot of parking. Easy to find the hotel.
Response from Property: Dear Mashimaruo , Greeting from Red Planet Bangkok Surawong. We sincerely appreciate you taking the time to send us your feedback. We are glad to hear that you enjoyed your stay at Red Planet Bangkok Surawong. Especially, hotel's good location. We thank you for your continued support and hope we will have the pleasure of serving you again. Should you plan to visit Bangkok again, please do not hesitate to stay at Red Planet Bangkok, Surawong. Best Regards,Surawong Team
Guest User
Double Room
Stayed in Feb 2025
Solo traveler
1 review
8.5/10
Very Good
Posted on Apr 1, 2025
This was my third stay at Red Planet (Surawong), and overall, my experience is always pleasant—the staff are friendly and professional, which I really appreciate. That said, there always seems to be *something* that goes wrong. This time, it was the Wi-Fi. The room I was in had such a weak signal that I had to go down to the lobby just to get online. For a six-day stay, that’s honestly unacceptable—especially since they’re already aware of the Wi-Fi issues in that particular room. It’s ridiculous to think the problem would just fix itself!
Eventually, they figured out that moving me to another room would solve the issue, but why it took three days to reach that conclusion is beyond me. Still, like I said, the staff were great, and I’d stay here again—but they *really* need to get the Wi-Fi sorted out once and for all.
Response from Property: Dear Guest,Thank you very much for your valuable time posting your experience during your stay .We’re delighted to learn that you had enjoyed your stay with us as this is what we strive to created.It was a real pleasure to have you as our guest and we look forward to your return soon.Best Regards,Phatchanin J.Hotel Manager
islam
Double Room
Stayed in Mar 2025
Solo traveler
7 review
6.0/10
Posted on Apr 28, 2025
They Don't provided any Mineral water tooth brasher toothpaste
Sutthida
Double Room
Stayed in Mar 2025
Solo traveler
6 review
9.5/10
Amazing
Posted on Apr 7, 2025
Good room good place
Good room good place
Good room good place
Response from Property: Dear Guest,Thank you for taking the time to share your feedbackWe hope your plan to Bangkok will include Red Planet Bangkok Surawong in your trip. Best Regards,Phatchanin J.Hotel Manager
Guest User
Twin Room
Stayed in Mar 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Apr 15, 2025
Reception can speak fluent English. Room is clean and tidy.
Response from Property: Dear Guest,Thank you very much for your valuable time posting your experience during your stay .Your positive comment will be share to our team and will encourage them to keep up.We hope your plan to Bangkok will include Red Planet Bangkok Surawong in your trip. Best Regards,Phatchanin J.Hotel Manager
Social Seany
Double Room
Stayed in Dec 2024
Solo traveler
6 review
8.0/10
Very Good
Posted on Feb 6, 2025
It's definitely not a 3-star hotel. The room is just okay, but it's too small. The hotel doesn't provide complimentary bottles of water. This is the first hotel in Thailand that I've stayed in that doesn't provide water. I've stayed at other hotels in Thailand that have a green policy, but provide glass bottles in the room and have water stations on each floor to fill your bottles from. They don't even have any toiletries such as cotton buds, which even budget chains usually provide.
The fridge in the room is too small and can hardly fit 4 cans of beer and bigger bottles of water.
Also, I prefer a shower that you can move around take as opposed to a rain shower.
The air con was very poor in my first room and wasn't cooling the room. I didn't have a great first night sleep due to the room being too hot. I spoke to reception to advise them, and they let me change to a different room, and the air con was a lot better. The hotel is in a good location and near the BTS, but it let's itself down badly by not providing any water for guests.
Response from Property: Dear Guest,Thanks for staying with us. We appreciate your feedback!Best Regards,Phatchanin J.Hotel Manager
Anonymous User
Double Room
Stayed in Mar 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Apr 17, 2025
Friendly staff, room is clean. Very convenient hotel
Response from Property: Dear Guest,We sincerely appreciate you taking the time to send us your feedback. We are very happy to learn that you enjoyed your stay with us, especially with the fine service from our dedicated team.Your positive comment will be share to our team and will encourage them to keep up.We are looking forward to welcoming you back to Red Planet Bangkok Surawong again in the future.Best Regards,Phatchanin J.Hotel Manager
Allen & Pari
Double Room
Stayed in Dec 2024
Couple
8 review
9.0/10
Great
Posted on Jan 31, 2025
Affordable and clean hotel.
Our first room has small insects and cockroach. we told them, they apologized and change our room. The second one also had bad smell. They changed our room again and gave us a room with good view. as a sorry, they also provide us free drinking water and change our checkout time to 14:00 . Staff were friendly and nice.
Air condition worked well . 7eleven is under hotel and you can see this tower (can see in photo) in front of 7eleven.
Response from Property: Dear Guest,Thanks for staying with us. We appreciate your feedback!Best Regards,Phatchanin J.Hotel Manager
H.M.
Double Room
Stayed in Dec 2024
Solo traveler
41 review
7.5/10
Posted on Jan 28, 2025
The front desk staffs are really warm and helpful… upon check in one bulb need to be change… next night aircon leak… after fixing… aircon leaks again…
Response from Property: Dear Guest,Thank you for taking the time to share your feedbackWe hope your plan to Bangkok will include Red Planet Bangkok Surawong in your trip. Best Regards,Phatchanin J.Hotel Manager
Mudidi-lasa
Double Room
Stayed in Dec 2024
Solo traveler
24 review
3.0/10
Posted on Jan 26, 2025
Not bad, located next to the market, you can go out to buy snacks or order takeout!
Response from Property: Dear Guest,Thank you for taking the time to share your feedbackWe hope your plan to Bangkok will include Red Planet Bangkok Surawong in your trip. Best Regards,Phatchanin J.Hotel Manager