Best Western Plus Amedia Wien Reviews

Not welcoming staff at all. Despite putting the sign “clean the room” the room was only cleaned once in 5 days and only after complaining at the reception. I asked to clean it again on the 4th day of stay and even asked the reception, the room hasn’t been cleaned. I generally do not leave negative reviews but I felt that my voice needs to be heard. The hotel is not at the BW standards. Having old dirty tissues in the room is not OK. The walls in the room were dirty as well (see 2nd photo). During the night I was woke up by the tv which suddenly turned on. When complained at the reception, was told that they have some networking issues. For hotel in an international city like Vienna, one would expect at least a couple of channels in English/ this was not the case. The lobby is very old and run down. The breakfast was OK but too expensive for what they offer.

The hotel is easy to get to from the airport and city centre via public transport. Nothing too fancy in this neighbourhood but it felt safe. There's a supermarket next door for your daily supply. The breakfast buffet was good. The room was clean and spacious with all necessary amenities. Overall good value for a few days city break.

The room was clean and has enough space. The location is OK. You can use public transportation or walk to so many places. And the breakfast was great!

We have found everything that we need in this hotel. Highly recommended for those who do not have very high expectations

Lots of nearby supermarkets. Easy to find but only one connecting bus to Wien Mitte. Good breakfast, spacious room, and free luggage storage after checkout.

It was alright. No early check in but can store luggage so we could tour right away. Initially gave us the wrong room but changed after i highlighted. Breakfast was indeed good but coffee not so nice though. I'll stay again next time.

One of the staff was sooooo helpful and nice! My QBB train cancelled and she helped me with calling the customer service at night. Thanks so much! The room is quiet and clean!

The hotel has an older style and could use some updates, but it makes up for it with a very quiet and relaxing environment. It’s not flashy, but it’s clean and comfortable. One of the biggest advantages is the great location—everything you need is nearby, from supermarkets to cafés and public transport. It’s easy to get around and explore the area. If you’re looking for something simple, peaceful, and well-located, this hotel does the job nicely—even if it’s a bit past its prime.

The access was really nice, and there are so many supermarkets around hotel.

Great location and affordable. Excellent breakfast

Hotel is in a great location when coming by bus or train. Room was nice and breakfast was very good too.

I really enjoyed staying here for a one night stay. It is out of town but easily accessible with the metro (U3 at a 10 minute walk), bus and tram right outside the hotel. The decor is retro but clean and some nice touches like a bottle of local water in the room. All of the staff I came across were very helpful as well. Overall no complaints at all would recommend for a trip to Vienna

Location is slightly away from central. Room is small and temperature is too hot and unable to adjust AC by individual resident at all. Staff member knocked my door at 9pm and asked whether I need room service. Unbelievable! Over rated as a 4-star hotel.

Everything was great. The family room is very spacious and it was clean. The breakfast was good either. We especially enjoyed the yoghurt with fruits and nuts. The staff is kind and helpful.