Tianyuan Hangyou Hotel (Urumqi International Airport) Reviews
Tianyuan Hangyou Hotel (Urumqi International Airport)
No.1297 Yingbin Road, Xinshi District, Urumqi, Xinjiang, ChinaView Hotel Details
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Tianyuan Hangyou Hotel (Urumqi International Airport) Guest Reviews
4.6/5
Very Good
1792 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(1792)
Positive reviews(1736)
Reviews with photos/video(133)
Offers pick-up/drop-offs(460)
Close to airport(291)
Easy to get around(284)
Convenient location(280)
Classy environment(128)
Friendly front desk staff(73)
Quiet & comfortable(70)
Poor Internet(8)
Negative reviews(56)
Dahaoyuwenhu
Deluxe Double Bed Room (Sleep Aid Mattress + Efficient Work Space)
Stayed in Jul 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Aug 6, 2024
设施:OK
卫生:OK
环境:OK
服务:OK
Response from Property: 尊敬的賓客:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。天緣航油酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓 客的要求。全體員工期待您的再次光臨
Guest User
Exceptional Twin Room (Sleep Aid Mattress + Efficient Work Space)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Small and exquisite, clean and sanitary, the bathroom countertops and mirrors are large, it is also very close to the airport, there is airport pick-up service, and the driver is also very polite
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Uladzimir Tru
Deluxe Standard Room (Sleep Aid Mattress + Efficient Work Space)
Stayed in Nov 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 17, 2024
We arrived, they met us, then took us back to the airport. Service. Breakfast is normal, rooms are spacious, the only thing that can be confusing in China is that you are allowed to buy in the rooms, therefore non-smokers will feel this smell everywhere.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。天緣航油酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓 客的要求。全體員工期待您的再次光臨!
Guest User
Deluxe Standard Room (Sleep Aid Mattress + Efficient Work Space)
Stayed in Oct 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Nov 23, 2024
I didn't take photos of the hotel, but it's pretty good, very clean, and only a 10-minute drive from the airport. Free parking is available. There seems to be a free shuttle bus to the airport, you can ask the front desk.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at our hotel and sharing your experience. We are glad that you have recognized every aspect of our hotel. Through your meticulous description, we can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Exceptional Twin Room (Sleep Aid Mattress + Efficient Work Space)
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 22, 2024
The room is clean and hygienic. The hotel has just been renovated for a year. The front desk lady downstairs is very considerate and helped me arrange the airport drop-off service. The airport drop-off service was also on time in the morning. The cost-effectiveness is very high. I recommend it.
Airport pick-up service: The front desk lady will call in advance to ask me to go downstairs. I am very satisfied
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求 的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Guest User
Exceptional Double Bed Room (Sleep Aid Mattress + Efficient Work Space)
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Close to Urumqi Diwopu International Airport - free pick-up at the hotel when you get off the plane and free drop-off at the hotel when you board the plane;
Close to Urumqi subway station - very convenient for meetings, meeting friends, shopping, and shopping;
Aiming at five-star management and service - both hardware and software are of great value, very considerate, and the hotel is like home.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。天緣航油酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓 客的要求。全體員工期待您的再次光臨!
Guest User
Deluxe Double Bed Room (Sleep Aid Mattress + Efficient Work Space)
Stayed in Oct 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Nov 19, 2024
The environment is elegant, the facilities are complete, the front desk service is very enthusiastic, the room is also very good, and it is very close to the airport and very convenient. I will come to Tianyuan Aviation Oil Hotel next time I have the opportunity
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff. Making every guest feel at home is our ultimate goal. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Babotokki_
Exceptional Twin Room (Sleep Aid Mattress + Efficient Work Space)
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 7, 2024
This is the second time I've stayed here. The training area is convenient for traveling. The hotel environment is clean and tidy, and the facilities are complete and new. The bedding is comfortable and I slept until dawn. The service staff is warm and thoughtful, and they are always responsive. The breakfast is rich and delicious, and the price-performance ratio is super high. I will come again next time.
Airport pick-up service: The driver sent me to the door with a very good attitude
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Tianyuan Aviation Oil Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. All staff are looking forward to your visit again!
kevin1027
Deluxe Double Bed Room (Sleep Aid Mattress + Efficient Work Space)
Stayed in Aug 2024
Couples
26 review
5.0/5
Outstanding
Posted on Sep 15, 2024
The rush hour in Xinjiang is different from that in the mainland. It is around 9:00 am. If you drive from the city to the airport at this time, you will encounter traffic jams. So we stayed near Diwopu Airport one night in advance. After a long time, we chose this one. It should be the most suitable one in terms of price and distance.
The facilities are relatively complete. It is a little distance from the airport, so there is no noise from airplanes taking off and landing. The hotel is responsible for airport pick-up and drop-off, which is only a little more than one kilometer, so there is no time anxiety. There are many places to eat within 200 meters around, and there is a gas station next to it. Generally, renting a car here is just right for refueling and returning the car. In addition, the hotel parking lot is free.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Tianyuan Aviation Oil Hotel. It is a great honor to serve you. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of our service and look forward to your and your family's stay again!
Anonymous User
Deluxe Double Bed Room (Sleep Aid Mattress + Efficient Work Space)
Stayed in Aug 2024
Business travelers
101 review
5.0/5
Outstanding
Posted on Sep 8, 2024
The flight was delayed so I didn't have high hopes. I didn't expect the room to be good. The sanitary conditions were also ok. The price of 300 is quite cost-effective.
Sanitation: quite clean, large wash basin
Environment: Chinese style, elegant environment
Airport pick-up and drop-off service: I didn't use this
Facilities: It would be better if there was a floor mat at the entrance of the shower
Service: OK
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Tianyuan Aviation Oil Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. All staff are looking forward to your visit again!
Anonymous User
Deluxe Standard Room (Sleep Aid Mattress + Efficient Work Space)
Stayed in Aug 2024
Business travelers
31 review
4.5/5
Great
Posted on Sep 8, 2024
The hotel is right next to the airport, and the hotel also provides airport pick-up and drop-off services, which is very convenient if you are catching a flight!
The front desk lady is warm and thoughtful, thumbs up!
The parking lot in front of the hotel is large and convenient for parking!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Tianyuan Aviation Oil Hotel. It is a great honor to serve you. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of our service and look forward to your and your family's stay again!
Guest User
Deluxe Double Bed Room (Sleep Aid Mattress + Efficient Work Space)
Stayed in Jul 2024
Business travelers
49 review
5.0/5
Outstanding
Posted on Sep 3, 2024
The hotel is close to the airport and has airport pick-up service, which takes about 6 minutes. The room is relatively clean and the whole day is good. If you have a flight to catch, you can consider staying here.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Tianyuan Aviation Oil Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. All staff are looking forward to your visit again!
ShangcuolecheCLUB
Exceptional Twin Room (Sleep Aid Mattress + Efficient Work Space)
Stayed in Jul 2024
Family
2 review
3.2/5
Posted on Sep 15, 2024
The hotel is relatively close to the airport, T1 is less than 3 kilometers away, the facilities are relatively old, please inform the front desk in advance before check-in, otherwise there will be a time difference and you will have to leave early.
Airport pick-up service: very punctual.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Tianyuan Aviation Oil Hotel. It is a great honor to serve you. We look forward to seeing you and your family stay again!
Guest User
Exceptional Double Bed Room (Sleep Aid Mattress + Efficient Work Space)
Stayed in Jul 2024
Travel with friends
3 review
3.2/5
Posted on Aug 17, 2024
We are tourists. We chose this hotel for the free airport pick-up service and the location. We booked several rooms for the first and last two days.
The hotel is very conveniently located and very close to the airport, which is very suitable for early and late flights.
The hotel environment is also good, and the price of more than 300 is reasonable, so we chose to stay twice at the end of the trip.
After we checked in, we forgot which room we were in when we went out and came back, and the staff also took the initiative to help.
However, the drainage in the bathroom shower was not good during both stays. There was too much water after washing. Other people’s comments also reflected such problems, but they have not been solved so far.
In addition, there were several bugs during the second stay.
1. We had a room with only one bottle of mineral water. We called and said that there was only one bottle of water. We asked for 4 more bottles. When they were delivered, they said that they would charge 8 yuan. We said that there was only one bottle in the room at the beginning, so they changed it to 6 yuan.
2. The free airport drop-off was actually counted as fewer people. One van could not fit, and some passengers had to wait for the second drop-off.
3. After we drove the passenger to the terminal, the sliding door of the van wouldn't open... The driver was anxiously pulling it from outside, and we tried hard from inside but couldn't open it either. Finally, everyone sent their luggage out from the trunk, and people climbed out from the passenger seat. It refreshed us early in the morning.
Original TextTranslated by Google
Response from Property: We are sorry that we were unable to provide you with satisfactory service. We will report the problem you mentioned to the leadership and try to solve it as soon as possible.
vinbo98
Exceptional Twin Room (Sleep Aid Mattress + Efficient Work Space)
Stayed in Jun 2024
Family
3 review
4.6/5
Great
Posted on Jul 30, 2024
Just opposite the airport, the pick-up was fast and affordable, and the breakfast the next day was OK.
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Thank you for staying at our hotel and sharing your experience. Through your detailed description, we can feel your dissatisfaction during this trip. This will also be our motivation to continue working hard and making progress. We look forward to serving you next time!