Ibis Budget Ulm City

Ibis Budget Ulm City Reviews

Ibis Budget Ulm City

Neutorstrasse 16, Ulm, 89073, GermanySee Hotel Details
Ibis Budget Ulm City
Ibis Budget Ulm CityIbis Budget Ulm CityIbis Budget Ulm City
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1 night

Guest Reviews

6.9/10
45 review
Verified reviews
Location6.9
Amenities6.8
Service6.9
Cleanliness7.1
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All reviews(45)
Positive reviews(14)
Reviews with photos/video(5)
Negative reviews(13)
Adrianyao
Standard Double Room
Stayed in Aug 2024
Business traveler
71 review
8.5/10
Very Good
Posted on Sep 14, 2024
It was OK. When I checked in, the staff was handing over the room, so I had to wait for more than ten minutes. The password lock was convenient, the rooms were pretty good, and the internet speed and basic configuration were also good.
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Guest User
Standard Room With 2 Single Beds
Stayed in Nov 2024
Solo traveler
1 review
8.5/10
Very Good
Posted on Dec 12, 2024
Very good location, very interesting, definitely recommended.
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Guest User
Standard Double Room
Stayed in May 2023
Business traveler
13 review
9.0/10
Great
Posted on Jun 25, 2023
Hygiene, service is OK, close to the train station
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Anonymous User
Standard Double Room
Stayed in Sep 2023
Business traveler
12 review
7.0/10
Posted on Oct 26, 2023
It's OK
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Guest User
Standard Room With 2 Single Beds
Stayed in Jun 2025
Family
19 review
10/10
Outstanding
Posted on Aug 2, 2025
價格非常好 地理位置也非常好 就在火車站旁邊 非常方便 設施也不錯 很安全 去其他地方可以坐車 車站也很近 不錯的酒店
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Kaffikapsle
Stayed in Mar 2025
Family
6.0/10
Posted on Apr 20, 2025
Hotel is a bit a face off experience: while it seems pretty modern when entering the building your booked room and the breakfast room, the public toilet on the ground floor and the hallway reflect a touch of the 80s... while the restrooms on the ground floor clearly need a makeover, this was just bad. Receptionist was really not caring, I mean you could feel she had to do her job, not an inch more. We had a 2 night stay with two rooms for a couple with two kids and a single person, the algorithm of Ibis budget booked us a three person room and a standard double room. OK, our fault, but there it started: First room for three had no third bed, was a standard double room. While telling the reception and getting a second room we got into and realized: room was already used and not cleaned, bed was used, toilet and shower also. Third room was "ok". Third bed for our son had to be made by us. Single room also had it's problems: no light in the shower, toilet was dirty. Second one was "ok". Family room smelled badly of smoke, had to be a smoker room before. Asking for a second comforter for the queen size parents bed was denied with "we carry only the exact amount of comforter as of beds we have" which we were not able to believe, but what could we do.... Everything felt a bit musty, unclean and just not on a Ibis budget standard we are used to. We booked the breakfast, was ok, had a bit of everything for everyone. Parking space was available, narrow but ok. Nice to have your car in a building and not outside. Finally, we booked two nights but felt that uncomfortable we left after one night. We think this says it all... In total we clearly would not come back nor recommend this hotel to anyone.
Response from Property: Dear Kaffikapsle, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your recent stay. It is disheartening to hear about the condition of the rooms and the cleanliness issues you experienced. We are committed to maintaining a high standard of cleanliness and will ensure your feedback is addressed with our housekeeping team. Furthermore, we regret that the room allocation did not meet your expectations and acknowledge the mix-up regarding the bed arrangements. Our aim is to provide a comfortable stay, and it appears we fell short in this instance. Regarding the smoking odor in the family room, we regret that it affected your comfort. As our hotel is a non-smoking establishment, we take such matters seriously and will investigate further. We appreciate your feedback and hope you might reconsider visiting us in the future. Feel Welcome, Sanjeev Wasan
PDGBLondon
Stayed in Nov 2024
Solo traveler
8.0/10
Very Good
Posted on Dec 6, 2024
Always seems odd reviewing a hotel like this, it's basic but okay. I couldn't review the service because I checked myself in and out and had breakfast elsewhere. The cleaning regime seemed inconsistent though. Some were struggling with the self check in that comes in after 10 pm.
Response from Property: Dear PDGBLondon, Thank you for your feedback regarding your recent stay. We appreciate your understanding of our hotel's basic offerings. We are aware of the need to enhance our cleaning processes and are actively working towards that goal. Additionally, we will take note of the challenges some guests face with the self-check-in system after 10 pm. We hope to welcome you back for an improved experience in the future. Feel Welcome, Sanjeev Wasan
Guest User
Stayed in Dec 2022
Business traveler
10/10
Outstanding
Posted on Jan 31, 2023
It is a great hotel for the price. Has codes for the door, breakfast was included and location was right in the center. Easy access to public transport and walking distance to lots of stores. Would recommend.
Guest User
Stayed in Dec 2022
Couple
6.0/10
Posted on Jan 31, 2023
We decided to stay at a cheap and cheerful hotel, as we was just in ulm for one night. Easy check in through a machine, and easy to enter our room with a code (from machine). We did not expect much in the room as the price was very good. However, there was duat everywhere and dirt on the floor. The bathroom was the worse, which had stains on the walls all over. We was not sure if this was coffee stains or something else... felt a little bit like being at a festival to put it nicely. The double bed only had one cushion to share, which i thought was bizzare. But overall, if you are okay with going cheap and the room being a bit unclean, then you should be good.
Guest User
Stayed in Dec 2022
Other
4.0/10
Posted on Jan 31, 2023
What does one expect from a "budget" hotel? Cheap room price, low amount of amenities come to mind. However, I think in order to be a good option for travelers, a hotel needs to be clean. Who wants to sleep in a dirty hotel room? With questionable spots on the shower wall, lint and other dirt under the bed, and spots on the sheets? Plus a bus station right in front of the window of your first floor room with all night noise included? Not me. The TV also didn't work properly. Travelers beware.
Guest User
Stayed in Dec 2022
Business traveler
2.0/10
Posted on Jan 31, 2023
I visit this Hotel often and observed always issue with Houskeeping and Maintanance. Sometime Shower is not working, Shower Gel is empty or Light in room no started with button. Also the Breakfast time is started after 7:30pm which is for working person too late. The Hotel staff some time very unprofessional as they don't concern about Guest and not able to make sure if the reserved room are Perfect for the Guest.
Guest User
Stayed in Dec 2022
Family
2.0/10
Posted on Jan 22, 2023
The dirtiest hotel I ever stayed. Probably the most disgusting hotel I ever stayed. Full of dust and hair everywhere. The rooms smell like cigarettes' even in the rooms that are supposed to be “non smoking". I do not recommend this place not even for one night.
Johannes H
Stayed in Jun 2025
Solo traveler
2.0/10
Posted on Jul 6, 2025
Ich hatte 4 Übernachtungen hier um in der Nähe meiner Frau und Tochter in der Uniklinik zu sein. Ich hätte eigentlich sofort wieder auschecken und mein Geld zurück verlangen sollen. In diesem Hotel wird nicht geputzt. Beim Einchecken habe ich das Zimmer kurz inspiziert und sofort die Empfangsdame gerufen. Das Bett war voller Haare und Krümel, die Böden stark verdreckt. Dass sei normal, dass in frischer Bettwäsche Haare und Krümel seien und am dritten Tag des Aufenthalt würde jemand den Boden saugen (gar nix wurde gesaugt). Ich habe mir darauf im Waschraum frische Laken geholt und das Bett selbst neu und sauber überzogen. Die Schuhe habe ich in dem Zimmer nicht mehr ausgezogen. Im weiteren Aufenthalt habe ich Staubablagerungen auf dem Bettkorpus (muss wochenlang nicht abgewischt worden sein) und angetrockneten Urin an der Toilettenwand gefunden. Der Duschvorleger war nach dem ersten Mal benutzen auf der Unterseite braun vom dreckigen Boden. Einfach nur wiederwertig. S. Photos.
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Response from Property: Sehr geehrter Herr Johannes H, vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu Ihrem Aufenthalt bei uns zu teilen. Es tut uns leid zu hören, dass Sie mit der Sauberkeit Ihres Zimmers unzufrieden waren. Wir drücken unser Bedauern aus und versichern Ihnen, alles daran zu setzen, in Zukunft perfekt saubere Zimmer zu haben. Ihre Erfahrung entspricht nicht den Standards, die wir uns für unser Haus gesetzt haben. Wir danken Ihnen für die Hinweise, die wir ernst nehmen, um eine Verbesserung zu gewährleisten. Es ist unser Ziel, unseren Gästen einen angenehmen Aufenthalt zu bieten, und wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Sie erlebt haben. Wir hoffen, Sie geben uns die Möglichkeit, Ihre Erwartungen bei einem zukünftigen Aufenthalt zu übertreffen. Feel Welcome, Sanjeev Wasan
Guest User
Stayed in Sep 2024
Other
2.0/10
Posted on Oct 18, 2024
Sehr schmutzig, umgemachte Betten, sehr unfreundlich und nicht hilfsbereit Mitarbeiter. Wirklich enttäuschend! Das Bad sah aus wie in einem Krankenhaus und ein Fön musste man gg Kaution holen. Sowas habe ich noch nie erlebt! Nie wieder.
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Guest User
Stayed in Feb 2024
Other
8.0/10
Very Good
Posted on Mar 6, 2024
Standaard kamer met best een goed bed. Douche en wastafel direct in de kamer en een apart toilet. Best praktisch maar ongewoon. Ontbijt is prima voor de prijs die je ervoor betaald. Lekkere koffie uit een volautomatische machine met veel koffiekeuzes. Parkeren kan voor 6 euro in de parkeergarage. Let op want het normale Ibis hotel zit ernaast en heeft ook een parkeergarage voor 10 euro. Op loopafstand naar het centrum waar we lekker Indiaans hebben gegeten. Op straat gratis parkeren kan ook op loopafstand ten noorden van het hotel, dus van het centrum.
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