3 Chome-4-2 Hanedakuko, Ota Ward, Tokyo, 144-0041, JapanSee Hotel Details
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1 night
Guest Reviews
9.2/10
Great
594 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.0
Service9.2
Cleanliness9.4
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All reviews(594)
Positive reviews(583)
Reviews with photos/video(120)
Easy to get around(69)
Close to airport(61)
Large rooms(41)
Quiet & comfortable(30)
Delicious breakfast(30)
Perfect for business trips(20)
Good sound insulation(14)
Loved the view(11)
Negative reviews(11)
Guest User
Deluxe Twin Room Runway View
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 23, 2025
Very easy to find and super convenient for flying in and out of Haneda. We had two nights here and spent a day exploring Kamakura, which was easy to get to from Haneda. Room was lovely. Spacious enough for a hotel room. Clean. Comfortable beds. And the best part for us was the view of the runway!
Response from Property: Thank you for your wonderful review!
We're thrilled to hear that you found our location convenient for your travels to and from Haneda. It's great to know that you enjoyed exploring Kamakura during your stay.
We're glad you appreciated the spacious and clean room, as well as the comfortable beds. The runway view is indeed a highlight for many of our guests!
We hope to welcome you back for another enjoyable stay in the future. Safe travels!
Luciabn
Superior Single Room
Stayed in Jun 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Sep 17, 2025
Utilized the self check in machine and was an easy process. The staff tending there was polite as well, same for when i checked out and returned the key to the desk. love the super spacious room and came with one complimentary bottle of water. Shame i checked in very late and couldn’t spend more time in the hotel😅
Response from Property: Thank you for your wonderful feedback!
We're thrilled to hear that you found our self check-in process easy and that our staff provided polite service during your stay.
It's great to know you enjoyed the spacious room and the complimentary bottle of water.
We understand that checking in late can be disappointing, and we hope you have the opportunity to stay with us longer on your next visit.
We look forward to welcoming you back soon!
Claire Louise
Deluxe Twin Room Runway View
Stayed in Jun 2025
Family
4 review
9.5/10
Amazing
Posted on Jul 21, 2025
Really convenient location right next to the T2 check-in desks.
Hotel is quiet, simple and clean. Beds are very comfy.
Fun views onto the runway, and no sound creeping through the windows.
Would happily stay here again if when transiting through Tokyo.
Response from Property: Thank you very much for staying with us this time. We appreciate that you chose our facility among many others. We were very pleased to read that your stay was comfortable. We are very happy that you were satisfied. If you have another opportunity, we would be grateful if you could use our hotel again. All of our staff are looking forward to welcoming you.
Guest User
Standard Twin Room
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 15, 2025
Despite its airport location, the room's soundproofing was excellent, and it was incredibly quiet. Getting there is easy: just one subway transfer from Tokyo Station to Haneda Airport's B1F. The hotel lobby is on the second floor, conveniently located right next to the ANA domestic flight check-in counters. This is truly fantastic, as it means no early morning rush!
Original TextTranslated by Google
Response from Property: Thank you for your review and for your high rating. Thank you very much. We appreciate your satisfaction and are very happy. I'm glad you enjoyed our stay. I'd be happy if you would stay with us again.
Anonymous User
Superior Single Room
Stayed in May 2025
Business traveler
53 review
10/10
Outstanding
Posted on Jun 23, 2025
Lack of sign leading to the hotel but the room is very spacious and within walking distance to T2 and T1.
Response from Property: This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much.We appreciate your satisfaction and I am very pleased.We will continue to promote better service in the future.We sincerely look forward to your next visit.
Guest User
Standard Double Room
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 15, 2025
Very well equipped room - and spacious compared to downtown Tokyo rooms. Great location to walk to flights from T2 or T3 - or a short ride to T1
Response from Property: Thank you for your wonderful feedback!
We're delighted to hear that you found our rooms spacious and well-equipped.
Our location is indeed convenient for travelers, and we're glad it made your journey easier.
We hope to welcome you back on your next visit!
AsiaFamTravels
Standard Single Room
Stayed in Jan 2025
Family
20 review
6.0/10
Posted on Feb 4, 2025
The hotel’s reservations team are no better than robots. They will ignore all questions submitted through this portal so if you do have questions do ask the property directly. We stayed in a twin room and each bed was sufficient for 2 adults and 2 young kids under 6 who can stay free in the same bedding. The hotel is inside the terminal so extremely convenient. This information is not located anywhere else. The property is extremely strict with the cancellation policy - do not expect any human consideration especially if the hotel is at fault. I thank the hotel duty manager for understanding the problem. The breakfast very average do not pay the 3k yen to eat there.
Response from Property: Thank you very much for staying with us.We would also like to express our sincere gratitude for your feedback on that occasion.We apologize for any inconvenience caused by the room.We apologize again for the time it took to complete the procedure.We will share your valuable opinions with the reservation staff and strive to improve.Once again, we will devote ourselves to improving our services.Haneda Excel Hotel Tokyu
Anonymous User
Standard Twin Room
Stayed in Aug 2025
Couple
9 review
10/10
Outstanding
Posted on Sep 19, 2025
Good location, access from 2nd floor (Departure). Breakfast is ok. Staff is helpful
Response from Property: Thank you for your feedback!
We're glad to hear that you enjoyed our convenient location and found our staff helpful.
It's great to know that you appreciated the breakfast as well.
We hope to welcome you back soon for another pleasant stay!
Hiu Tung
Standard Double Room
Stayed in Jun 2025
Couple
9 review
9.0/10
Great
Posted on Jul 22, 2025
It is inside terminal two, and got free shuttle on second floor to term one and three, perfect for transit. There are also lots of restaurants and a few convenience stores inside the terminal. Extremely convenient. Room is quite spacious and very clean.
Response from Property: Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
Bunongling
Superior Twin Room
Stayed in Jun 2025
Family
26 review
10/10
Outstanding
Posted on Jul 16, 2025
Surprisingly convenient, perfect for early flights. The three beds were great. It's located right in Terminal 2.
Original TextTranslated by Google
Response from Property: 感謝您本次選擇羽田Excel酒店東急。我們全體員工期待您的下次光臨。
channers
Superior Twin Room
Stayed in Nov 2024
Family
10 review
8.5/10
Very Good
Posted on Jan 20, 2025
Spacious for a three bedder. view was not much - see photo. super accessible as a transit hotel, airlines just right downstairs on second floor. shopping, food wise, shuttle bus is free (take it from a sign that says Airport Bus - shd be at a signage that says no.9) and you can take it to go to Terminal 1, 2 and 3. Found a few hairs in toilet hence the lower score. Toiletries given including shaving foam. If you have longer layovers, you can take train fr Haneda to town area (about 40min away). Else the various terminals shd have all u need for a quick layover.
Response from Property: Thank you very much for using our hotel.
We also sincerely appreciate you sharing your feedback.
We will strengthen our inspection system and make improvements as soon as possible.
We sincerely apologize for any inconvenience caused.
All our staff look forward to welcoming you again.
Haneda Excel Hotel Tokyu Reception
worldhooks
Standard Twin Room
Stayed in May 2025
Couple
7 review
10/10
Outstanding
Posted on Jun 9, 2025
Very convenient location with direct access from the hotel lobby to the domestic departures level of terminal 2. Good selection of restaurants in the terminal during operational hours. Easy check-in even after midnight. The signs to night access elevator from the free inter-terminal shuttle bus are clear and easy to follow. The room was very cozy and well-appointed, and quiet!
Response from Property: This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much.We appreciate your satisfaction and I am very pleased.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
yunjiang27
Standard Double Room
Stayed in Jul 2025
Family
5 review
8.0/10
Very Good
Posted on Aug 30, 2025
If you're flying ANA out of Haneda Terminal 2, this is incredibly convenient.
Original TextTranslated by Google
Response from Property: 非常感謝您入住我們酒店。我們很高興得知我們位於出發大廳的地理位置,方便您搭乘清晨的航班。我們將繼續努力,確保賓客擁有舒適的入住體驗。期待很快再次見到您。
Guest User
Standard Double Room
Stayed in Apr 2025
Traveling with friends
19 review
9.5/10
Amazing
Posted on Aug 6, 2025
Super convenient location, as it's right inside the airport. The soundproofing isn't great, but it's perfect if you have an early morning flight and want to sleep in a bit longer.
Original TextTranslated by Google
Response from Property: 感謝您選擇我們的酒店並分享您的體驗。
我們很高興您覺得酒店位置便利,方便您趕早班機。對於您提到的隔音問題,我們會認真考慮並努力改善,以提升客人的舒適度。
期待您再次光臨,祝您旅途愉快!
Binjiangfenggu
Excel Twin Room
Stayed in Oct 2024
Traveling with friends
86 review
9.5/10
Amazing
Posted on Dec 6, 2024
The room was nice and clean. It was very quiet, with no noise. The hotel's location right within the terminal is incredibly convenient. You'll find it at the very end of the second floor – just follow the signs towards the 'Clock 1' area. Right outside the hotel are the terminal check-in counters and a variety of dining and food shops.
Original TextTranslated by Google
Response from Property: 非常感謝你前幾天和我們在一起。我很高興您喜歡我們。如果您能再次使用酒店,我很高興。