2 Chome-15-13 Tsukiji, Chuo Ward, Tokyo, 104-0045, JapanSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
9.0/10
Great
536 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.7
Service9.0
Cleanliness9.2
Filter by:
Sort by:
All reviews(536)
Positive reviews(519)
Reviews with photos/video(143)
Easy to get around(75)
Close to metro(42)
Convenient for shopping(32)
Perfect for business trips(25)
Delicious breakfast(18)
Would stay again(12)
Friendly front desk staff(11)
Luggage delivery service(5)
Negative reviews(17)
Wodzoly
Single Room A Non smoking
Stayed in Apr 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on May 26, 2025
Good location from shopping area in Ginza and near to Tsukji Station. Recommend
Response from Property: Thank you very much for choosing Via Inn Higashi Ginza from among the many hotels available.
We would also like to thank you for giving us a perfect rating despite your busy schedule.
It is our greatest encouragement to hear that you were satisfied with your stay. We are also very happy that you were able to enjoy your stay with us.
If you have the opportunity, please use Via Inn Higashi Ginza again.
All of our staff are looking forward to your next visit.
Via Inn Higashi Ginza Manager
Guest User
Single Room A Non smoking
Stayed in Dec 2024
Solo traveler
6 review
9.0/10
Great
Posted on Jan 23, 2025
The hotel room is clean, the staff provides good service. I like breakfast there and they are tasty. The bed is in reasonable size and comfortable. The location is very good.
Response from Property: Thank you for staying at our hotel.We are very happy to hear that you had a very satisfying stay at our hotel.We look forward to welcoming you again.
Guest User
Single Room A Non smoking
Stayed in Nov 2024
Solo traveler
6 review
10/10
Outstanding
Posted on Feb 22, 2025
I had a great time at Via Inn. The room is cozy, clean and spacious than I expected. Will choose here when I take a solo trip to Ginza :)
Response from Property: Thank you very much for staying at VIA INN Higashi-Ginza.
We are very glad to hear that you had a pleasant stay with us.
Our entire staff will continue to make every effort to ensure the satisfaction of our guests.
We look forward to welcoming you again.
Manager, VIA INN Higashi-Ginza
Guest User
Single Room A Non smoking
Stayed in Nov 2024
Solo traveler
37 review
8.0/10
Very Good
Posted on Mar 9, 2025
Typical Japanese hotel, efficient check in and check out service. Hotel was clean and amenities can be picked up from the lift if guests want it.
Wouldn’t mind going back cause of the good price.
Response from Property: Thank you very much for staying at VIA INN Higashi-Ginza.
We are very glad to hear that you had a pleasant stay with us.
Our entire staff will continue to make every effort to ensure the satisfaction of our guests.
We look forward to welcoming you again.
Manager, VIA INN Higashi-Ginza
BuiHuy
Single Room A Non smoking
Stayed in Feb 2025
Couple
4 review
10/10
Outstanding
Posted on Mar 27, 2025
This Hotel is very clean, all staff are friendly. Breakfast is good enough. I will recommend my friends stay there when they go to Tokyo. Thank goodness.
Response from Property: Thank you very much for using our hotel. We would also like to express our sincere gratitude for your feedback and for your positive rating. We are very pleased to learn that the location of our hotel was able to help you have a comfortable stay. We will continue to do our utmost to ensure that you can enjoy an extraordinary world and provide you with the best hospitality possible. We sincerely look forward to seeing you again. Manager, Via Inn Higashi Ginza
Albert Kwok Fu
Single Room A Non smoking
Stayed in Feb 2025
Couple
14 review
10/10
Outstanding
Posted on Mar 24, 2025
Excellent and very helpful front desk staff. One evening staff, (did not get her name), patiently helped us to determine possible location of our lost iphone basing on iPhone locator (it was at a police station nearby). She drew and gave us directions to get there. We retrieved our phone the next day at the police station. We’re very grateful with her help!
Overall, we like the hotel, will stay again when visiting Tokyo again.
Response from Property: Thank you very much for staying at Via Inn Higashi Ginza.We are very pleased that you have evaluated our front desk staff and our hotel. We are also relieved that your cell phone was found safely and that we were able to help you.We hope that you will use Via Inn Higashi Ginza again when traveling.Thank you very much.Manager, Via Inn Higashi Ginza
Guest User
Single Room A Non smoking
Stayed in Nov 2024
Family
1 review
9.5/10
Amazing
Posted on Feb 22, 2025
The room is really small. But in Ginza, the price with this space seems to be reasonable. I have nothing to complain.
Response from Property: Thank you very much for staying at VIA INN Higashi-Ginza.
We apologize that the room size did not meet your expectations.
The size of the room is typical for business hotels in Japan, but if you are traveling from overseas with a large suitcase, you may feel the room is too small.
We have a slightly larger deluxe type room available, so please consider staying with us next time you have the opportunity.
We will continue to make every effort to satisfy our guests.
We look forward to welcoming you back to our hotel.
Manager, VIA INN Higashi-Ginza
Guest User
Single Room A Smoking
Stayed in Oct 2024
Couple
6 review
4.0/10
Posted on Jan 16, 2025
Only book this hotel if you have a extremely tight budget.
Dirty carpets, walls, and curtains.
Response from Property: Thank you for staying at Via Inn Higashi Ginza.We sincerely apologize for any inconvenience caused regarding the facilities in your guest room. We will make preparations to replace any soiled areas as soon as possible.We will continue to work hard every day to ensure our customers' satisfaction.We hope you will choose Via Inn Higashi Ginza again if you are visiting the Higashi Ginza area.Thank you very much for taking the time to post a review.All of our staff look forward to welcoming you back.Manager, Via Inn Higashi Ginza
Guest User
Single Room A Non smoking
Stayed in Jan 2025
Family
4 review
9.0/10
Great
Posted on Feb 11, 2025
Very happy the location is so close to everything, will go back again
Response from Property: Thank you very much for staying at VIA INN Higashi-Ginza. We hope you had a comfortable stay in your room. All of us at Via Inn Higashi-Ginza will continue to make every effort to satisfy all of our guests. We look forward to welcoming you back to our hotel. Manager, VIA INN Higashi-Ginza
Guest User
Single Room A Non smoking
Stayed in Sep 2024
Solo traveler
10 review
9.0/10
Great
Posted on Oct 26, 2024
Good location. Nice and spacious room for a Japanese hotel. However, employees don't speak English very well.
Response from Property: Thank you very much for staying at Via Inn Higashi Ginza.
We hope you had a comfortable stay?
We apologize for any inconvenience caused by our staff's English skills.
As we currently have many guests from overseas, we will do our best to make our guests' stay as comfortable as possible.
We look forward to your visit.
Manager, Via Inn Higashi Ginza
Guest User
Single Room A Smoking
Stayed in Nov 2024
Family
36 review
8.5/10
Very Good
Posted on Dec 14, 2024
Great location
Near by train n bus stations
Lawson store is on the ground floor
Response from Property: Thank you very much for staying at our hotel.
Thank you very much for your valuable recognition.
We will continue to strive to become a hotel of choice for many people.
On your next visit, all of our employees will do their best to provide you with more hospitality.
We look forward to seeing you again.
Via Inn Higashi Ginza
ChiSyd
Single Room A Non smoking
Stayed in Feb 2024
Solo traveler
20 review
10/10
Outstanding
Posted on Mar 26, 2024
The location within 2-300m from 2 metro stations and also walkable to Ginza shopping area.
Cross the road you will find Tsukiji market.
Lawson shop is downstairs very convenient for buying snack and food.
Staff at the front desk are very nice and polite.
Response from Property: Thank you for using Via Inn Higashi Ginza. We are very happy to receive your compliments regarding our location, convenience store facilities, and the customer service of our staff. We will continue to strive every day to be a hotel that satisfies our customers, so we appreciate your continued support. Thank you for taking the time out of your busy schedule to write a review. We look forward to seeing you again soon. Via Inn Higashi Ginza Manager
Anonymous User
Single Room A Non smoking
Stayed in Mar 2025
Traveling with friends
12 review
9.0/10
Great
Posted on Jul 1, 2025
Location wasn’t the best but it was ok.
Response from Property: この度はヴィアイン東銀座をご利用いただき誠にありがとうございます。
また、その際のご感想をお寄せいただき重ねてお礼申しあげます。
立地に関しましてご期待に沿えなかったとのこと、大変申し訳ございませんでした。
次回ご利用の機会がございましたら幸いにございます。
またのご来館をお待ちしております。
ヴィアイン東銀座 支配人
Anonymous User
Twin Room Non smoking
Stayed in Nov 2024
Traveling with friends
26 review
10/10
Outstanding
Posted on Dec 27, 2024
Good location, clean and new room, has Lawson just downstair
Response from Property: Thank you very much for using our hotel. We hope you had a relaxing time during your stay.We are glad that you were satisfied with the hotel facilities. We will continue to strive to provide even better service. We look forward to your next visit. Manager, Via Inn Higashi Ginza
Anonymous User
Single Room A Non smoking
Stayed in Nov 2024
Solo traveler
33 review
10/10
Outstanding
Posted on Dec 10, 2024
Small room but comfortable and very good location all is good
Response from Property: Thank you very much for staying at VIA INN Higashi-Ginza.
We are very honored that you found our hotel comfortable.
The hotel is very close to a subway station, and there are direct trains to Haneda Airport and Narita Airport from the nearest subway station, so it is very convenient.
We hope you will visit us again when you come back to the area.
We look forward to welcoming you again.
Manager, VIA INN Higashi-Ginza
Translated with DeepL.com (free version)