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Verified reviews
Location3.6
Amenities3.6
Service3.6
Cleanliness3.7
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All reviews(10)
Positive reviews(8)
Reviews with photos/video(3)
Negative reviews(2)
teresa.song
[Non-smoking] Standard Japanese-Western Twin Room, No Indoor Bath
Stayed in Oct 2023
Family
10 review
5.0/5
Outstanding
Posted on Nov 6, 2023
The room was clean and hygienic. There were many kinds of buffets in the morning and evening. I liked the indoor playground and comic room for children on the basement floor. The sea view surprised me. It was very close to Dolphin Island.
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Guest User
[Non-smoking] Economy Twin Room With Indoor Bath (no View)
Stayed in Jun 2024
Family
1 review
2.0/5
Posted on Jun 13, 2024
The food was satisfactory, but the room and hot springs were very disappointing.
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Guest User
[Non-smoking] Standard Japanese-style Room For 3 People, No Indoor Bath (no View)
Stayed in Oct 2023
Family
13 review
3.0/5
Posted on Nov 10, 2023
The service is really not that good! No one took the luggage when entering. There was no one at the counter during dinner time, so I had to wait for a long time. The two waiters at breakfast saw our family of three waiting at the door and refused to take our seats. Asking where I can do it was extremely perfunctory! This kind of service is definitely the worst in Japan! I was really lucky to stay for just one night!
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Chilulu
[Non-smoking] Standard Japanese-Western Twin Room, No Indoor Bath
Stayed in Sep 2023
Travel with friends
12 review
5.0/5
Outstanding
Posted on Oct 1, 2023
I am very satisfied with my decision. Facing the sea, spring flowers are blooming. The biggest surprise is the hotel's dinner buffet. The price is very good. Only when you visit in person will you know how good value for money it is! ! !
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ryanchen1220
[Non-smoking] Superior Japanese-style Room With Indoor Bath
Stayed in Jul 2023
Family
28 review
5.0/5
Outstanding
Posted on Aug 15, 2023
Like it very much! ! It can be seen that it is a popular local resort hot spring hotel. The elevator is relatively small, but it's no problem to wait a few times, and it's no problem to walk up and down the stairs! The buffet dinner was rich and delicious, and the breakfast was also full of surprises. I also soaked in the hot springs in the evening and in the morning. The scenery was amazing. Highly recommended!
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Guest User
Japanese Style Room 9 Tatami
Stayed in Feb 2022
Couples
1 review
5.0/5
Outstanding
Posted on Feb 25, 2022
Breakfast buffet 🍞It was so delicious!!
The open-air bath in the large public bath was the best.
Soak in the hot water while gazing out at the sea. I felt good and happy.
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Guest User
Stayed in Aug 2023
Family
4.0/5
Very Good
Posted on Aug 1, 2023
We used it on a family trip during summer vacation (1st and 4th grade). Yukai-san, which can be enjoyed inside the hotel, is helpful for families with children. This time, I was very satisfied with the small pool where you can do water sports and the clean hot springs. The room was upgraded, so it was on the top floor and had a nice view and was spacious. Although it is quite old, it has been renovated and I felt comfortable. The lower the floor, the higher the humidity. I can't say much because I haven't seen it, but I hope the humidity doesn't affect the room. The food was okay, nothing special. The kids were very satisfied with the desserts. The roast beef for dinner was delicious, and the croissants and French toast for breakfast were delicious. For swimming, head to Anrakujima Beach, which is a 20-minute drive. It was compact, free of trash, and the water quality was good and the waves were calm, which was great for small children. There were many children playing on the rocks. While swimming, we could see fish jumping and water jellyfish swimming. After checking out, I was able to use the facilities for a fee. The pool and hot springs were especially special when there were no guests. Overall, I'm satisfied.
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Guest User
Stayed in Oct 2022
Solo travelers
4.0/5
Very Good
Posted on Oct 29, 2022
I came here by bus before the premium construction. I don't have any good memories of it. Guest rooms are on the 2nd to 4th floors of the building that juts out on three sides. The rooms and baths have not changed, but the restaurant's facilities and equipment, probably the menu, and various policies have also changed. Toba is not uncommon for exceptionally luxurious hotels. Looking at the plan, the half-board plan here is quite cheap. Furthermore, the discounts and coupons for travel support related to the coronavirus might be a rare blessing, so I definitely wanted to go there.
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Guest User
Stayed in Feb 2023
Couples
3.0/5
Posted on Feb 21, 2023
I used it during the New Year holidays. The price is high, but it can't be helped since it's New Year. I booked a standard twin Western-style room. The check-in was handled properly. The building was clean and there were several aquariums with fish in them, so I looked at them for a while. The room was spacious and you couldn't see into the room even if you opened the door to the hallway. The lighting was indirect, so I wonder if it was renovated recently? You can see Toba Bay and Dolphin Island from the room, so the view is nice. The food is served through a blue tunnel? The food is served in a live kitchen style, and the arrangement seems to keep people from lining up, and the sashimi and other dishes are good for a buffet. The bath uses water from Sakakibara Onsen, so it's moist and smooth. It has a faint sulfur smell. Sakakibara Onsen is my favorite hot spring, so it's my favorite. I have no complaints about the staff's attitude, but I would give it three stars: 1. The car park is on a slope leading to the hotel, so I worry that the car door will hit the car next to me when I open it. 2. This is a problem with the facilities, so there is nothing I can do about it. The front desk is on the first floor, the rooms are on the second to fourth floors. The dining area is on the first basement floor, and there are various locations on the second to fourth basement floors. The large bath is on the fifth basement floor. There are two elevators, which are far apart and small, so it is difficult to use them. One side goes from the fourth floor to the first basement floor where the dining area is. There is only one elevator that can go to the large bath! The elevator I waited for to go to the bath was full of people and I couldn't get on. After the bath, there is a line for the elevator. Some people take the stairs. From the fifth basement floor to the front desk, then up five floors to my floor! What's more, the buttons are responsive, so I'm worried. It's not a problem when there are few customers on weekdays, but I wonder how it will be on weekends. This is a problem with the facilities, so there is nothing I can do about it, so I gave it two stars, but I was lenient.
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Guest User
Stayed in Jan 2023
Family
1.0/5
Posted on Jan 4, 2023
When I went to Ise Grand Shrine for the first time of the year, I stayed in Kashikojima, which takes a little longer, but this year, with the coronavirus around, I chose nearby Toba. As I drove along, I saw rundown and dilapidated hotels. When did I end up in such a depopulated area? I was surprised by the townscape of Toba, and at the same time, I was worried about whether my hotel would be okay for the night. When I arrived at the hotel, sure enough, the exterior of the hotel was completely different from the photos on the website! Damn! It was already too late. It would take too long to write, so for those who are going, I will write about the good, bad, and my impressions. [Bad Things] ■Poor service from the front desk staff ■All the colored yukatas were faded ■Hotel completely different from the photos ■Aging and gaudy interior decorations ■Door keys are still the same as they were before! 。 English: Key attached to a plastic rod ■No auto-lock ■Tatami mats are the worst ■Rooms are wobbly ■Drafts come in from everywhere ■For some reason...domestic air conditioning ■Once the panoramic bath (room) is filled with hot water, you can't see anything In the end...it's not worth paying the high price to stay there But the rooms aren't airtight? I wish they would let outside air in the bath. ■They don't serve food at the buffet until it's gone. For example, if there's only one piece of sushi left, and someone doesn't take it...it doesn't come out. ■Check-out was also lonely, and there was no music playing At the front desk...it felt like a wake ■Auto check-in that the front desk staff couldn't use ■Various other things [Good things] ■None [Things I felt] ■No effort whatsoever to make up for the hotel's aging! There are many hotels in Japan that are successful despite their aging! I felt everywhere that the company is not making enough effort. The price is 23,000 yen on weekdays with a panoramic bath, but 7,800 is the best rate. An unpleasant resort! is correct! I don't think this is true for all Yukai resorts, but I never want to use them again! The