Four Points Flex by Sheraton Tokyo Ueno
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Four Points Flex by Sheraton Tokyo Ueno

Opened in 2025
7-12-9 Ueno, Taito Ward, Tokyo, 110-0005, Japan
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hotel overview picture
Last booked 3 hrs ago
Highlights
Newly opened
Ideal location
Delicious breakfast
Great views
Amenities
24-hour front desk
Luggage storageFree
Restaurant
Wi-Fi in public areas
Fax/copying service
Safe at front desk
English
Chinese (Mandarin)
All amenities
Property Description
Four Points Flex by Sheraton Tokyo Ueno welcomes you to the vibrant heart of Tokyo's cultural district. Nestled just steps from Ueno Station, our hotel offers seamless access to both Narita and Haneda airports, making travel effortless. Immerse yourself in Ueno's rich heritage with its renowned park housing world-class museums and stunning seasonal cherry blossoms. Explore the energetic Ameyoko Market with its local delicacies, or venture easily to nearby Asakusa Temple and Tokyo Skytree. After a day of discovery, retreat to one of our 199 thoughtfully designed non-smoking rooms featuring complimentary Wi-Fi, climate control, mini refrigerator, electric kettle, and dedicated workspace. Our hotel combines comfort with practical amenities including self-service laundry, vending machines, and convenient ice and water dispensers. Experience the perfect balance of location, comfort, and value at Four Points Flex by Sheraton Tokyo Ueno—where Tokyo's cultural treasures await just outside your door.
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8.1/10
Very Good
good location, only a minutes from Ueno station
All 390 reviews
Surroundings
Metro: Iriya
(710m)
Metro: Inaricho
(780m)
Airport: Haneda Airport
(23.8 km)
Train: Ueno Station
(840m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

1

Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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4

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
City view
Air conditioning (cooling only)
Electric kettle
Room Details
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4

Double Room On High Floors

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
City view
Air conditioning (cooling only)
Electric kettle
Room Details
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4

Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Bedding: Blanket or quilt
City view
Towels
Room Details
Check Availability
7

New Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
City view
Electric kettle
Wi-Fi in room
Room Details
Check Availability

Double Room, Accessible

1 Double bed
Has window
Free Wi-Fi
Non-smoking
City view
Electric kettle
Wi-Fi in room
Room Details
Check Availability
5

Queen Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
City view
Electric kettle
Wi-Fi in room
Room Details
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Guest Reviews

8.1/10
Very Good
390 reviews
  • Cleanliness8.5
  • Amenities7.8
  • Location7.9
  • Service8.1
Average for similar properties in Tokyo
Most Mentioned
Review summary
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Hygiene & Cleanliness: Multiple reviews emphasize the hotel’s cleanliness, with mention of spotless rooms, bathrooms, and common areas. However, a few note the need for self-cleaning air conditioner filters or musty odors in older sections.(based on 69 reviews)
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
May 9, 2025
I recently stayed at this hotel and had a genuinely pleasant experience. From the moment I walked in, the staff were warm, professional, and attentive. The room was clean, well-appointed, and surprisingly quiet, making it easy to relax after a long day. The amenities were top-notch and exceeded my expectations. Location-wise, it was conveniently situated near shops and restaurants, yet still felt peaceful. I appreciated the thoughtful touches throughout the property, like complimentary water bottles and fast Wi-Fi. I would absolutely stay here again and recommend it to anyone looking for comfort, service, and value.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 14, 2025
The hotel room is pretty small, if you have 1 big luggage, it may be hard to open it and walk around the room, but however, if you are travelling light, the hotel may just be for you. The hotel is also around 20minutes walk from Ueno station, so for some people, it may be a hassle. Other than that, i didn't find much issues to complain about.
C‍r‍y‍s‍t‍a‍l‍ ‍T‍u‍n
November 4, 2025
Go for other hotel if you can as not that what I expected. Same rate , APA is much better. I should have go for Super Hotel.
J‍o‍s‍h‍ ‍D‍r‍e‍s‍s‍e‍l
October 20, 2025
Quite a small room but super clean and quiet. A little of a far walk from Ueno station though.
M‍W‍8‍8‍8‍8
April 9, 2025
Value for money choice. Ueno is a good place to stay as each to travel to/from both Narita and Haneda airport. There is a lot of eatery near Ueno station. Need to walk 1 straight line from Ueno station, about 10 mins. Room is small. But, enough for us as just need a room to sleep.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
March 13, 2025
Hotel is just few minutes walk from Ueno station (Iriya Exit) All staff are very nice. Room is abit small but enough for 2 person. Price is reasonable. Must stay again next time!
w‍j‍h‍9‍8‍1‍2
March 12, 2025
Decent walking distance from Ueno station. It is even nearer from JR line. Able to get room service everyday as long as you pplace the card outside the door before 10am daily. Bedsheet was clean and service was good. Thumbs up
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 16, 2025
Love the cleanliness of this place! Although the room was small, typical of most hotels in Japan, it was very clean and comfortable. 24 hours water and green tea at the lobby for refill, free of charge. Walking to distance to Ueno takes about 10-15mins. Family mart, 7-11, all nearby. Walking distance to Ameyoko street and OiOi mall. Overall a wonderful place!

Services & Amenities

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Business services
Front desk services
Languages spoken
Public areas
Cleaning services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 05:00–11:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineContinental
Opening hours[Mon - Sun] 07:00-09:30 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2025
  • Number of Rooms: 201
Phone:+81-036231
Email:ueno@kphm.co.jp
Four Points Flex by Sheraton Tokyo Ueno welcomes you to the vibrant heart of Tokyo's cultural district. Nestled just steps from Ueno Station, our hotel offers seamless access to both Narita and Haneda airports, making travel effortless. Immerse yourself in Ueno's rich heritage with its renowned park housing world-class museums and stunning seasonal cherry blossoms. Explore the energetic Ameyoko Market with its local delicacies, or venture easily to nearby Asakusa Temple and Tokyo Skytree. After a day of discovery, retreat to one of our 199 thoughtfully designed non-smoking rooms featuring complimentary Wi-Fi, climate control, mini refrigerator, electric kettle, and dedicated workspace. Our hotel combines comfort with practical amenities including self-service laundry, vending machines, and convenient ice and water dispensers. Experience the perfect balance of location, comfort, and value at Four Points Flex by Sheraton Tokyo Ueno—where Tokyo's cultural treasures await just outside your door.

Frequently Asked Questions

What’s the cancellation policy at Four Points Flex by Sheraton Tokyo Ueno?

The cancellation policy at Four Points Flex by Sheraton Tokyo Ueno depends on your room type and booking terms.

What are the check-in and check-out times at Four Points Flex by Sheraton Tokyo Ueno?

Check-in at Four Points Flex by Sheraton Tokyo Ueno starts from 15:00-23:30, and the standard check-out time is by 11:00.

Is breakfast available at Four Points Flex by Sheraton Tokyo Ueno?

Yes, Four Points Flex by Sheraton Tokyo Ueno provides breakfast. Options include Continental.

Are pets allowed at Four Points Flex by Sheraton Tokyo Ueno?

No, pets are not allowed at Four Points Flex by Sheraton Tokyo Ueno.

How do I get to Four Points Flex by Sheraton Tokyo Ueno from the nearest airport?

The nearest airport is Haneda Airport, located about about 25 mins from hotel by car (23.8 km) away.

Does Four Points Flex by Sheraton Tokyo Ueno offer airport transfer services?

No, Four Points Flex by Sheraton Tokyo Ueno doesn’t offer airport shuttle or transfer options.

About This Property

Nearest AirportHaneda Airport
Distance to Airport24.99KM
Nearest Train StationUeno Station
Distance to Train Station0.84KM
Nearest Subway StationIriya
Distance to Subway Station0.71KM
Average Price FromHKD1123
Hotel Star Rating3