43 Ave Mohammed VI, Tangier, Tanger-Tetouan-Al Hoceima, 90000, MoroccoView Hotel Details
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Barceló Tanger Guest Reviews
4.5/5
Great
139 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.3
Cleanliness4.7
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All reviews(139)
Positive reviews(38)
Reviews with photos/video(14)
Awesome stay(10)
Nice sea view(10)
Awesome rooms(10)
Delicious breakfast(10)
Awesome amenities(7)
Great service(5)
Great location(5)
Negative reviews(1)
Guest User
Deluxe Room With Sea View
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 31, 2024
got a small gym and stunning view at the breakfast restaurant.
Response from Property: Dear Guest, Thank you very much for your kind feedback.It's wonderful to hear about the highlights of your stay at our hotel.We are pleased that the panoramic vistas from our breakfast restaurant added a special touch to your mornings. Our unique location offers guests the opportunity to wake up to the spectacular sight of the Bay of Tangier.We look forward to welcoming you back for another memorable experience.Best wishes,Essemouni Reda allah, Guest Experience Manager
Guest User
Deluxe Room With Sea View
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Lovely Modern Hotel. Location is ideal if you’re looking to enjoy the marina. Nice staff, very polite and helpful. Breakfast was very good with plenty of choice and chef on hand to do your eggs, nice touch. Spa and gym was nice. Location is excellent for the clubs along the marina. Very pleasant stay at the Barcelo.
Response from Property: Dear Guest, Thank you very much for your kind feedback.It is gratifying to learn that you appreciated the contemporary elegance of Barceló Tanger, and that our prime location near the marina significantly enhanced your experience. We're also thrilled that the courtesy and assistance provided by our staff met your expectations, further enriching your time with us.The culinary offerings, especially the diverse breakfast selection and personalized service from our chef, are designed to start your day on a high note. We're glad this was a highlight for you. Knowing you enjoyed the spa and gym facilities, as well as the vibrant local nightlife, is equally rewarding. It is our pleasure to offer a comfortable and enjoyable environment that contributes to a very pleasant stay, as you kindly noted.We look forward to welcoming you back for another memorable experience.Best wishes,Fatima Zahrae Chroki, Guest Experience Manager
Guest User
Deluxe Double Or Twin Room
Stayed in Nov 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Clean and tidy. Spacious and a good view. Tophotel!
Response from Property: Dear Guest, Thank you very much for your kind feedback.We're delighted to hear that you found our hotel clean, spacious, and that the view met your expectations. It's great to know that the features we take pride in contributed to making your stay a top-notch experience.We look forward to welcoming you back for another memorable experience.Best wishes,Fatima Zahrae Chroki, Guest Experience Manager
GARY
Deluxe Double Or Twin Room
Stayed in Feb 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 4, 2023
Friendly clean and helpful at all times during my stay
Thanks for printing my boarding pass at midnight
Response from Property: Dear Gary,Thank you for taking the time to review your stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards. We will pass your comments on to our team who will be very pleased to know that they helped to make your visit so enjoyable.We look forward to welcoming you back on a future occasion.Kind regards, Fatima Zahrae Chroki, Guest Experience Manager
Anonymous User
Deluxe Room With Sea View
Stayed in Aug 2024
Couples
7 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Very clean hotel. The facilities are modern. Comparable to domestic five-star hotels. After staying in some hotels in Marrakech with not so perfect facilities, it is a good idea to come here to rest. Be sure to book a sea view room! The view is amazing, directly overlooking the Strait of Gibraltar.
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Response from Property: Hello, dear guest! Thank you for choosing our hotel, it is our honor to serve you! We are glad that you were satisfied with your stay at Barceló Tanger. We are glad that you appreciated our modern facilities and complete supporting services compared to other hotels. With this confidence, we will continue to improve to provide you with better services and look forward to seeing you again! Fatima Zahrae Chroki, Guest Experience Manager
Aiqianniu
Premium Room With Sea View
Stayed in May 2024
Family
77 review
3.7/5
Posted on Jul 25, 2024
The sea view room has a great view, you can watch the sunset, the facilities are also good, the breakfast is rich, but I was a little unhappy when I checked out. The hotel charged 20 dirhams in tax when we checked in the day before. We gave the gentleman at the front desk 100 dirhams, but he said he didn't have change and would give it to us later. When we checked out the next day, a female employee took over. We returned the room card to her, and she said, OK, no problem. We asked her about the change, and she said she didn't know. Later, another man said that there was such a thing, so we searched together and found the envelope with the money and the bill. We thought it should be fine, said thank you and prepared to leave. The female employee suddenly asked us if we had ordered any drinks for a fee. We said no, she wanted to continue, and seemed to want to call the floor phone, but fortunately the man stopped her. When checking out, she said OK, and then she did this again. If we were good at English, we would definitely complain to her!
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Response from Property: Dear guests, hello! Thank you for choosing our hotel, we are honored to serve you! Providing guests with high-quality and considerate services has always been our work purpose and pursuit! We are very sorry for the inconvenience caused to you due to some facilities problems! We attach great importance to your opinions and feedback. If you mention relevant issues, we will further discuss improvements and make persistent efforts to continuously optimize our service efficiency and quality, and strive to bring you a more comfortable stay experience! We sincerely look forward to your visit again. We will provide you with a better accommodation experience and wish you a happy life! Fatima Zahrae Chroki, Guest Experience Manager
Guest User
Premium Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 1, 2024
My recent stay at the Barcelo Hotel in Tangier was a wonderful experience that exceeded my expectations. The hotel offers a combination of luxury, comfort and excellent service, making it an ideal choice for both business and leisure travelers.
Location:
The hotel is perfectly located on the seafront, with beautiful views of the Mediterranean Sea. It is within walking distance of the center of Tangier, making it easy to explore the city.
Rooms:
My room was spacious, modernly furnished and very clean. The bed was extremely comfortable, and the amenities such as the free Wi-Fi, minibar, and flat-screen TV made my stay very enjoyable. The balcony with a sea view was an absolute highlight.
Service:
The hotel staff were friendly, helpful and professional. From the moment I checked in until my departure I felt very welcome.
Food and drink:
The breakfast buffet was extensive and of high quality, with a wide choice of both local and international dishes. The hotel restaurant serves delicious meals, and the room service was fast and efficient.
Facilities:
The hotel facilities are excellent. The pool and gym are well maintained and provide a great way to relax. The hotel also has meeting rooms and a business center, making it ideal for business meetings.
Conclusion:
I highly recommend the Barcelo Hotel Tangier to anyone looking for a comfortable and luxurious stay in Tangier. The combination of the excellent location, the luxurious rooms, the great service and the high-quality facilities ensures an unforgettable experience.
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Response from Property: Dear Guest, Thank you for this enthusiastic review. We are delighted to hear that your stay at Barceló Tangier met your expectations. We are delighted that you appreciated the spacious and modern design of our rooms, the comfort of our exceptional bedding, and the additional amenities such as our free Wi-Fi and minibar. It is great that the balcony with its breathtaking sea views, as well as our helpful and professional staff, contributed to a pleasant stay. Your comments about the extensive breakfast buffet and the quality of our restaurant are confirmation for us that we provide our guests with an exceptional dining experience. Finally, we greatly appreciate that our facilities, including the swimming pool and meeting rooms, met your needs and contributed to a relaxing and productive time in Tangier. We hope to see you again! Kind regards,Fatima Zahrae Chroki, Guest Experience Manager
Guest User
Premium Room With Sea View
Stayed in Apr 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on May 19, 2024
The hotel I stayed in with my colleagues on a business trip. Recommended by local customers. The sea view room can directly see the sea. The night is beautiful. The city view room is slightly inferior. Overall it is good. I have extended my stay for many nights.
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Response from Property: Dear guests, hello! Thank you for choosing our hotel, we are honored to serve you! We are very happy to hear that you were satisfied with the beautiful night view from our ocean-facing room. Our ocean view rooms certainly provide guests with an unforgettable visual experience. At the same time, we noticed that you mentioned some shortcomings in the city view room, and we will continue to be committed to providing guests with a high-quality accommodation experience. It is a great encouragement and recognition for us to know that you have extended your stay multiple times. With your trust in mind, we will continue to make progress and are always ready to provide you with more perfect services. We look forward to your visit again! Fatima Zahrae Chroki, Guest Experience Manager
XuThéo
Deluxe Room With Sea View
Stayed in Mar 2024
Couples
4 review
2.2/5
Posted on Apr 7, 2024
The worst so-called five-star hotel I've ever stayed in, which completely ruined my trip to Tangier:
1. The hotel knew that there were two of us staying, but they always lacked a set of toothbrushes, so they didn't refuse to give them;
2. The automatic light in the toilet is simply genius. Whoever goes to the toilet at night will definitely wake up the other person;
3. The hotel staff will try to talk to you in broken English, even if you speak French to them, but their French is just as broken;
4. The worst thing is the hotel's spa. An ordinary essential oil massage is said to be one hour, but it only took 30 minutes. The technique is also very ordinary, but it costs 800 dirhams per person, about 570-580 RMB. It's really not worth it, a complete consumer trap.
5. There are always people racing on the street in front of the hotel in the middle of the night, and the sound of motorcycles blasting the street makes it difficult to fall asleep.
Original TextTranslated by Google
Response from Property: Dear Theodore, Thank you for taking the time to share your feedback. We are sorry to hear of the issues you faced with the amenities provided in your room and regret any inconvenience caused by the lighting design. Our hotel aims to provide a tranquil and comfortable environment, and we regret that the external noise disturbed your rest. We are sorry that the solutions provided during the stay were not satisfactory, and we take note of your comments regarding our services to ensure our guests' experiences align with their expectations. While we strive to maintain a high standard of service, we regret to hear that your experience with our massage service did not meet your expectations. We appreciate your comments and will continue to work towards providing exceptional value and quality for all our guests. We hope that you will return in the future for a more enjoyable stay. Kind regards, Fatima Zahrae Chroki, Guest Experience Manager
Daipanpan
Premium Room With Sea View
Stayed in Sep 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Oct 6, 2024
We booked a deluxe king-size bed room with sea view on the first floor, which is actually the second floor in China. The view is very good, but the balcony door is very noisy when it is opened, so you must close the door. Also, moisture will escape after the door is opened, so the door must be closed, otherwise the sheets and quilts will feel wet and take a while to get better. The breakfast is very rich. I still recommend it. The facilities inside are very new. There are two restaurants outside the back door, which are pretty good.
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Response from Property: -Hello! Thank you for choosing our hotel, it is our honor to serve you! We are happy to hear that you were satisfied with your overall experience at Barceló Tagil. We apologize for the noise and moisture issues you mentioned with the balcony door and the damp feeling of the bedding. Please understand that our hotel is located near the beach and may be affected by natural elements at times. We appreciate your feedback and will look for ways to improve it. We are also delighted that you appreciated our breakfast and hotel facilities. The vast selection offered by Barcelo Tagil is truly a favorite among our guests. Finally, we are glad that you enjoyed the location of the hotel and the nearby restaurants. Our location is truly the ideal starting point for exploring the beauty of Tangier. We sincerely look forward to your visit again and we will work hard to provide you with a better experience. Have a great day! Fatima Zahrae Chroki, Guest Experience Manager
Guest User
Premium Room With Sea View
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 21, 2024
The sea view room is great and the hotel is very new. The most satisfying hotel I have stayed in in Morocco.
Original TextTranslated by Google
Response from Property: Dear Guest,
Thank you for choosing our hotel and sharing your experience.
We are delighted to know that you have praised our Sea View Rooms, which are indeed loved by guests for their excellent sea views. We are honored to know that Barceló Tanger was the most satisfactory hotel in your Morocco experience. Our team is committed to providing guests with excellent service and unforgettable stays, and your positive comments are the greatest encouragement to us.
We look forward to seeing you again in our hotel, thank you again for your good comments, and wish you a happy life!
Fatima Zahrae Chroki, Guest Experience Manager
Dukadimaotouying
Premium Room With Sea View
Stayed in Jan 2024
Other
11 review
4.2/5
Very Good
Posted on Feb 24, 2024
Very good hotel with unparalleled views. I didn’t want to leave when I sat down on the hotel balcony. Breakfast is also good
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and leaving your valuable suggestions!
We are very happy to know that you enjoy the hotel's unbeatable sea view and have a good time on the balcony. In addition, we are very honored to know that you are full of praise for our breakfast.
Sincerely hope that you can stay again to feel our progress! I wish you a happy life and a safe journey!
Fatima Zahrae Chroki, Guest Experience Manager
Tommyxiaoyu
Premium Room With Sea View
Stayed in Jul 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The sea view room is invincible, very good, much better than Hilton Garden, the breakfast is also very rich. The waiter is very enthusiastic. The items in the minibar need to be paid, don't forget. We thought it was free!
Original TextTranslated by Google
Response from Property: Hello there,Thank you very much for giving us valuable advice about your past stay with us,We are pleased to learn that your experience at Barceló Tanger was generally pleasant. However, we noticed some misunderstanding regarding the charge for the minibar. We apologize for any inconvenience this may cause you and will ensure that our room information is more clearly communicated to our valued guests. Please know that our team is always committed to providing guests with excellent service and a memorable experience.We sincerely look forward to your visit again,Best regards,Fatima Zahrae Chroki, Guest Experience Manager
Guest User
Deluxe Room With Sea View
Stayed in Dec 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 28, 2024
The breakfast was rich, the staff were friendly, the room was more beautiful than the photos, and I saw beautiful sunrises and sunsets
I love Morocco, and I love Moroccans even more~
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing our hotel and sharing your stay experience.
We are glad to hear that you appreciated our breakfast and friendly staff. You enjoyed the beautiful sunrise and sunset, which is the unique charm of our sea-facing rooms. We are honored to add unforgettable memories to your trip to Morocco.
We look forward to seeing you again in our hotel and wish you a happy life!
Fatima Zahrae Chroki, Guest Experience Manager
Guest User
Deluxe Room With Sea View
Stayed in Dec 2023
Couples
15 review
4.7/5
Amazing
Posted on Jan 24, 2024
Definitely book a sea view room, the Strait of Gibraltar is right across the street, it's so beautiful; you can go down and cross the road to the beach, and there are not many people there, so it's very comfortable; the room facilities are very comfortable, and the breakfast has a variety of good varieties; if you remember to eat at the Mercedes-Benz stall at the south intersection in the evening Snails, this stall is the best after eating all the way~~~~; it was raining heavily in the afternoon and I went to the lobby to borrow an umbrella. A deposit was required and I searched around but couldn't find it. Do you still need to be prepared for this in a five-star hotel?
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Response from Property: Dear guest, hello! Thank you very much for your stay and review! We are glad to bring you a wonderful time.
We apologize for the inconvenience you encountered during the umbrella rental process. We will continue to improve our services to ensure a smoother experience for guests.
We are very glad that you are satisfied with the comfortable room facilities, rich breakfast variety, beautiful sea view and convenient beach location you mentioned. At the same time, you also recommended the authentic food nearby, which is an excellent reference for future guests.
All the staff of this hotel are eagerly looking forward to your visit again! I wish you a happy life and all the best!
Fatima Zahrae Chroki, Guest Experience Manager