Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.8
Amenities9.7
Service9.8
Cleanliness9.8
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All reviews(1366)
Positive reviews(1360)
Reviews with photos/video(449)
Friendly front desk staff(193)
Large rooms(168)
Secluded lake view(143)
Many amenities(89)
Perfect for kids(46)
Great swimming pool(36)
Has French windows(9)
Negative reviews(6)
Anonymous User
2-bed Room With City View
Stayed in Mar 2025
Business traveler
62 review
10/10
Outstanding
Posted on Apr 26, 2025
It was nice stay and the location also is perfect, rooms are super clean and enjoyed staying in this hotel
Response from Property: ❤ Thank you for choosing Youke Hotel. Your satisfaction is the greatest support for our work. We welcome you to choose our hotel again when you visit Wujiang next time.
Guest User
Queen Room With Lake View
Stayed in Oct 2024
Traveling with friends
10 review
9.5/10
Amazing
Posted on Nov 23, 2024
first time I went to this place, the breakfast was good, the service ok, and I particularly appreciate the view from my window, and the fitness room. So I definitely recommend this hotel if you search a nice place, very quiet to have a rest or to exercice your body.
Response from Property: Thank you for your sharing and recognition, and the support and love of the hotel, your satisfaction is our unremitting pursuit of Youke apartment people, we will continue to work hard to provide you with better service, looking forward to your visit again!
Chanelle
Suite - 2-Bedroom, City-View
Stayed in Jun 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Sep 18, 2024
Thank you to the Front office Jessie and Ashley ! Great service 👍👍👍
Response from Property: Thank you for your sharing and recognition, and the support and love of the hotel, your satisfaction is our unremitting pursuit of Youke apartment people, we will continue to work hard to provide you with better service, looking forward to your visit again!
Guest User
Queen Room With Lake View
Stayed in Sep 2024
Couple
1 review
8.0/10
Very Good
Posted on Oct 23, 2024
Great value, gym was excellent for a hotel. Pet squad racks, free weights, over 12 machine, machines, freeway, barbell, bench press, leg press, and over overlooked the street well
Response from Property: Thank you for choosing Yuke Hotel, welcome to visit again
Guest User
Queen Room With Lake View
Stayed in Jul 2024
Couple
1 review
10/10
Outstanding
Posted on Aug 21, 2024
Everything was great. The view of the lake from the room was even better than we were expecting.
Response from Property: Thank you for choosing our hotel, welcome to visit again。
Sandisiwe Penelope
2-bed Room With City View
Stayed in Jun 2024
Traveling with friends
11 review
8.0/10
Very Good
Posted on Jul 16, 2024
The place is really nice, I like the apartment nature of it. The service is desk is very helpful and friendly. There are lots of amenities- I really appreciated the washing machine and being able to steam my clothes. The gym- is a bit inconvenient as it is in the other hotel- one has to take an elevator, then walk to find it. The cleaning service is good but we ran out of shower gel and it wasn’t replaced, also, the room wasn’t swept. The bed was made as well as towels replaced. The coffee shop downstairs is very good (they can speak English- well one of the ladies can. Overall, we had a good experience.
Response from Property: Thank you for choosing our hotel. Thank you for your questions during your stay. We will correct them carefully
Guest User
Suite - 2-Bedroom, Lake-View
Stayed in Apr 2024
Traveling with friends
10 review
10/10
Outstanding
Posted on May 27, 2024
Great location with very friendly staff. Room was clean and spacious & would definitely recommend 👍
Response from Property: 滿意衹是起點,驚喜和感動才是方向,感謝您對悠客的讚美,希望悠客會是您旅途上的一道美麗的風景,我們會繼續努力,衹為了和您再一次遇見~
MIKYOUNG
Suite -2-Bedroom, Lake-View
Stayed in Sep 2023
Family
6 review
10/10
Outstanding
Posted on Oct 31, 2023
good!!!
Response from Property: ❤300平健身中心,棋牌室❤多謝客官的分享與肯定,並對酒店給予支持與厚愛,您的滿意是我們悠客公寓人不懈的追求,我們會再接再厲,為您提供更優質的服務,期待您的再次光臨! 吳香香 前廳經理
Guest User
Queen Room With Lake View
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 25, 2025
Suddenly I saw Suzhou Bay. The hotel is very clean and the service is very good. It is responsive, especially Xiangxiang, who is warm and friendly. It brought our family a very good travel experience. The hotel is right by the Taihu Lake, with a unique view and a superior geographical environment. The room facilities are complete. The apartment hotel is equipped with washing machines, refrigerators, etc. The children said they would come again next time.
Original TextTranslated by Google
Response from Property: ❤訂全湖景房邂逅絕美落日❤ 親愛的旅行家,感謝下榻有着一覽太湖美景和週六週日湖上光影精靈般燈光秀的悠客酒店,人海茫茫,偶相遇,願悠客温暖持續傳遞... 吳香香 前廳經理
Guest User
Queen Room With Lake View
Stayed in Apr 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on May 3, 2025
Location:
Driving from Shanghai for 108 kilometers, it takes about 1.45 hours.
Facing East Taihu Lake, there is no obstruction in front. It is the best view position of Suzhou Bay Hotel together with Hengli Hotel, so if the economic conditions allow, you must book a lake view room.
Turn right after leaving the hotel, cross the road, and walk for 3-5 minutes to Suzhou Cultural Center, including cinemas, theaters, museums, and digital museums, which are all free to visit. You can also go directly to the Taihu Lake and walk for 5 minutes to the observation deck.
On weekend nights, you can go to the lakeside in advance to reserve a seat to watch the musical fountain, the sunset, and the market. There are also beer bars open until the early morning, with many types of beer.
Environment:
The hotel building is tall, the environment is bright, the interior design is young and modern, the lobby public space is large, there are free tea and candy, and there is also a coffee bar at your own expense.
Free Wi-Fi
The exterior wall lights are beautiful at night.
Facilities:
It is a hotel apartment. In addition to knives, the room has simple kitchen supplies. In addition to the standard bathroom, there is also a washing machine and laundry beads.
The room space is very large, see the picture. I booked a lake view, not a full lake view, but it was basically unobstructed. Downstairs was the sailing center, and you could see the white sails on the lake while lying on the bed.
Pet-friendly hotel, with a dedicated elevator for dogs, so you can feel at ease with each other.
The swimming pool can be used for free at Hengli Hotel. Take the elevator to the -1 floor and change to their hotel's elevator to go up. The swimming pool is larger than that of ordinary hotels, and you must experience it if you like swimming.
Free underground parking lot, enough parking spaces, free entry and exit.
Paid chess and card room.
Service:
The service is super friendly, especially the tall female manager at the front desk, who is warm and thoughtful, with a bright smile throughout the whole process and high efficiency.
If you arrive early, you can store your luggage at the front desk, and free drinks are provided when you check in. It doesn't matter if you want one more cup.
4 bottles of mineral water are provided in the room, and if it is not enough, you can pick it up for free at the front desk.
Two more bottles of water and an wormwood hammer were given before checking out.
In short, it was a very good stay experience, and the cost performance is higher than the hotel next door.
Reminder🔔After all, it is a hotel apartment, so the breakfast is relatively simple, but there are still omelettes and noodles stalls. The noodles are good, and the small vegetarian table is especially delicious😋There are also other Chinese and Western snacks, dishes, tea and coffee, and fruits, but the variety is a little less.
The apartment hotel does not have a restaurant, but there is one next door. There is also a restaurant at the wedding center, which is a 5-minute walk from the hotel. Guting Hotel is a newly opened chain store, and the taste is good.
Original TextTranslated by Google
6/12
Response from Property: ❤Next to Suzhou Bay Grand Theater❤ Dear guests, it's great to meet you in the beautiful city of Wujiang! Thank you very much for choosing Yoko Apartment for your trip to Wujiang. The love for Yoko Apartment revealed between the lines is the motivation for our service. Yoko Apartment will become your warm resting place. We have been working hard and look forward to giving you a more wonderful stay experience. We sincerely look forward to your visit again! Wu Xiangxiang Front Office Manager
Anonymous User
Suite -2-Bedroom, Lake-View
Stayed in Apr 2025
Family
4 review
8.7/10
Very Good
Posted on May 8, 2025
The location, room type, facilities and environment are all suitable for vacation, right by the East Taihu Lake. The air is very good and the surrounding natural environment is also very good. There are not many people after May Day, and the price is also suitable.
Both bedrooms can see the lake view, and the washing machine, microwave oven and tableware are all available. Although it is a pet-friendly hotel, there is no smell. Although there are some minor flaws, the overall hygiene is clean and tidy.
Every staff member encountered in the apartment is very friendly. The takeaway was delivered to the wrong place and helped to find it and sent a robot to deliver it. When checking out, the beautiful lady in the front hall, Xiangxiang, was very friendly and gave a small gift. My family likes this place very much. I recommended it to my friend, and she said she wanted to bring her dog to experience it next time
Original TextTranslated by Google
6/11
Response from Property: ❤毗鄰蘇州灣大劇院❤尊敬的賓客您好,在吳江這座美麗的城市,遇見您真好!非常感謝您的吳江之行選擇悠客公寓,字裡行間所透露出對悠客公寓的喜愛,這是小夥伴們服務的動力哦,悠客公寓將成為您温馨的停歇驛站。我們一直在努力,期待着給您更美妙的入住體驗,衷心期待您的再次光臨! 吳香香 前廳經理
Guest User
Suite -2-Bedroom, Lake-View
Stayed in Apr 2025
Traveling with friends
14 review
10/10
Outstanding
Posted on May 24, 2025
The hotel is in a great location!
The room is large, 2 bedrooms have 2 bathrooms, and the living room is large. Suitable for family or friends gatherings, we are satisfied with the front desk service👍
The breakfast is also very rich. There are freshly cooked noodles and wontons and a variety of other delicious foods.
The gym and swimming pool shared with the hotel next door are also very clean, the locker room is clean, spacious and beautiful, there is a washing machine to dry swimsuits, and there are many gym equipment.
The parking lot is spacious and bright in the underground garage, and it is free for guests staying in the hotel.
Highly recommended!
Original TextTranslated by Google
Response from Property: ❤Next to Suzhou Bay Grand Theater❤ Dear guests, it's great to meet you in the beautiful city of Wujiang! Thank you very much for choosing Yoko Apartment for your trip to Wujiang. The love for Yoko Apartment revealed between the lines is the motivation for our service. Yoko Apartment will become your warm resting place. We have been working hard and look forward to giving you a more wonderful stay experience. We sincerely look forward to your visit again! Wu Xiangxiang Front Office Manager
Anonymous User
2-bed Room With City View
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 13, 2025
- Super considerate service: From the front desk check-in to the room service, everything is very thoughtful. Thank you Xiangxiang for your warm and thoughtful service!
- Super comfortable environment: The room is spacious and clean, the bedding is soft and breathable, the floor-to-ceiling window has a great view, and the curtains open to the beautiful lake view. It's super relaxing to stay here~
- Super complete facilities: Gym, swimming pool, buffet breakfast are all available, with rich breakfast varieties, and Aozao noodles are super good!
- Super convenient location: close to the subway station/scenic area, it is convenient to take a taxi or walk, and there are many food and business districts around. It's so cool to lie down when you are tired~
In short, the experience is full, and I will come again next time! 🌟
Original TextTranslated by Google
Response from Property: ❤毗鄰蘇州灣大劇院❤尊敬的賓客您好,在吳江這座美麗的城市,遇見您真好!非常感謝您的吳江之行選擇悠客公寓,字裡行間所透露出對悠客公寓的喜愛,這是小夥伴們服務的動力哦,悠客公寓將成為您温馨的停歇驛站。我們一直在努力,期待着給您更美妙的入住體驗,衷心期待您的再次光臨! 吳香香 前廳經理
Guest User
2-bed Room With City View
Stayed in Apr 2025
Family
45 review
9.2/10
Great
Posted on May 19, 2025
The room is very spacious. On the first day, I found that the bathroom had a sewer smell. On the second day, I was arranged to another room. I was quite satisfied. The breakfast is quite good among similar hotel apartments. The ingredients are fresh and the dishes are changed every day. The parking lot is free for guests, and you can also share the hotel's swimming pool and gym. The Suzhou Bay Grand Theater is opposite downstairs. It is the best choice for watching performances.
Original TextTranslated by Google
Response from Property: ❤恆温泳池,暢遊舒適天地❤ 有時一眼難忘不一定是奢華繁瑣,更會是貼近內心的温暖,改變的是時光,不變的卻是悠客對您執着的守候,悠客永遠是您在吳江最温馨的家!我們會一直在悠客等着您哦! 吳香香 前廳經理
Nixia^_^
Deluxe Lake View King Bed Room
Stayed in Apr 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on May 11, 2025
The service of Yoko Hotel is thoughtful and professional. From the warm front desk to the meticulous and thoughtful room service, every detail interprets the attentive care for guests, making people feel warm and relaxed. The scenery around the hotel is even more unique. It is close to the vast Taihu Lake, and you can enjoy the beautiful scenery of the lake and mountains by opening the window. In the morning, the sun shines on the lake, and the waves are shimmering; in the evening, the afterglow dyes the sky and the lakeshore is gilded. Here you can not only indulge in the beautiful scenery of nature, but also enjoy the pleasant experience brought by high-quality service. It can be said to be a wonderful stay engraved in your heart. It is worth recommending
Original TextTranslated by Google
Response from Property: ❤貼心管家-前台24小時貼心服務❤尊敬的賓客您好,非常感謝您下榻悠客公寓,很高興公寓能為您的出行帶來美好時光。這裏不僅僅交通方便,逛街、購物、用餐也都特別方便,不僅讓您住得舒心,同樣也可以玩得愉快呦!您可以隨時聯繫我們預訂酒店,輕鬆籌劃下一段旅程!歡迎您再次下榻光臨。 吳香香 前廳經理