Howard Johnson Huaihai Hotel Shanghai Reviews

Perfectly located hotel. Walking distance to a lot of great cafe’s. Not too far from the Metro if you wish to use it. Rooms have been updated since our last stay. Beds are comfortable with a clean bathroom and an automatic toilet. Rooms were cleaned daily with added water bottles.

I was terribly disappointed with our stay in this Howard Johnson from Nov  11 to Nov 16 for below reasons: 1) During the check in on Nov 11 afternoon,  the lady at the front desk failed to find my reservation with my passport so I gave her a hard copy of my trip.com reservation confirmation. However, she forgot to give it back to me. The next day when I asked for it at the front desk, I was told it had been thrown away. No big deal but a little surprising. 2) After I moved into my room 1301 on Nov 11 afternoon, we flushed the electronic toilet by pressing the button on the left side of the toilet bowl. However, the button failed to bounce back. The result was a disaster because the toilet water flooded my bathroom. Your serviceman told us we should have used the remote control but we didn't know and nobody ever explained to us how to use the remote control. Another problem was that whenever we walked by the toilet, the seat automatically went up which was very annoying. The second time when we flushed the toilet with the remote control, it didn't work. We called the serviceman and he told us the remote control was turned off! We decided the electronic toilet was not our cup of tea and moved to room 1215 the next day. 3) During our stay it was warm and humid and the front desk told me it was the government's order not to supply air-con cool air after a certain date so there was nothing he could do. We sweated every night and could not sleep well. Your breakfast room was also hot. I was in shorts and still sweated as I had my breakfast. 4) I found out the CNN channel was jumping up and down and freezing continuously. It simply could not be watched. Your technician told us a reason I didn't understand that there was nothing he could do.  That was a big disappointment as I chose to stay in Howard Johnson because it is a CNN channel partner hotel. 5) The shower stall door leaked shower water to the bathroom floor because some sealant was missing on the shower stall door hinge. The towels were of poor quality as they did not absorb water on our wet body.  6) The coil of the hairdryer was too short to dry hair in front of a mirror.  7) The sockets in the room were not uniform. As a result I had to test every socket in the room before I could find two sockets that would fit my adapters for iphone and apple watch.  Conclusion: I was terribly disappointed with our stay in this hotel. On November 17, I emailed my above complaint to the hotel's General Manager and received no response.

This has been my go-to Hotel every time I am in Shanghai! Excellent overall!

The room smelled like cigarettes even though is was a non smoking room. Also the towels and bed sheets smelled of cigarettes. The breakfast room was not very nice looking and the western style breakfast poor. The view was nice and the room was big. Location is very good.

Excellent concierge team. The front desk and all the colleagues went above and beyond! We arrived on 5th July. Our child felt unwell from the travelling. The hotel staff was very helpful in helping us find a hospital who would offer outpatient appointments without pre-booking. She helped to get us a taxi. They are a credit to their employer. Nice and clean hotel room. Lovely breakfast buffet. Perfect location. A++++

Vicki at front desk was superb! Excellent location. Rooms are great. Actually took a suite with separate room for a week so I could see clients in private. Booked again with a smaller room when it was just me. Only improvement, please give spoons to make morning coffee and a little bit more in the gym would be excellent. Suggest some rubber bands, yoga mats, 3x kettle bells & fix the rower machine, if you did that, this would be one of the best hotel gyms in Shanghai near this price point.

Good service , nice place , location ,,convenient

One if the best hotels probably the best one in China right in downtown of Shanghai . You may not even need taxi to go around but what makes it best is the amazing staff! Thanks for everyone in the hotel to make our stay very pleasurable

We enjoyed our stay very much. The room was clean and the breakfast was tasty for both European and Asian taste. Also, hotel staff assisted us very much with the delivery of our orders.

Good hotel for location and organization. Excellent cleanliness and courtesy of the staff. The bathroom is ok. High quality/price ratio.

Room and bathroom was clean, bed was a little stiff, and service was quick. Not a lot to offer in amenities but they do offer a free breakfast that can be redeemed during the stay. Location is great; you can find a metro station, malls, and convenience stores all within a 5 minute radius.

Wendy and Vicky were very helpful checking us in. They kindly upgraded us to a corner suite from a standard king when they noticed we were return visitors. The hotel is clean and conveniently located for walking around Jing'an and Huangpu and Xuhui.

An amazing hotel at the best location in Shanghai! I used to live in the city and now whenever I visit I choose this hotel.

The location is excellent, with several malls and a convenience store nearby. The breakfast was decent, particularly if you enjoy Chinese cuisine. Booking breakfast directly through the hotel offered nearly a 40% discount, which was a nice perk. I stayed in a suite, and the room was very spacious, with complimentary drinks and snacks provided. While the hotel is not new, the maintenance is satisfactory. I would recommend this hotel for families.