Swiss Avenue Hotel

Swiss Avenue Hotel Reviews

Swiss Avenue Hotel

1A, Jalan Pahlawan, Sungai Petani, Kedah, 08000, MalaysiaSee Hotel Details
Swiss Avenue Hotel
Swiss Avenue HotelSwiss Avenue HotelSwiss Avenue Hotel
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

8.4/10
Very Good
353 review
Verified reviews
Location8.4
Amenities8.3
Service8.4
Cleanliness8.3
Filter by:
Sort by:
All reviews(353)
Positive reviews(343)
Reviews with photos/video(131)
Awesome stay(115)
Awesome rooms(81)
Great swimming pool(74)
Delicious breakfast(55)
Large rooms(30)
Perfect for kids(23)
Children's pool available(9)
Convenient parking(6)
Negative reviews(10)
Linda Huey
Superior Twin Room
Stayed in May 2025
Business traveler
13 review
8.0/10
Very Good
Posted on Jul 1, 2025
I choose this hotel because the floor is not carpet type. Renovated from old hotel with clean and brigh room. Big TV at swimming pool area and comfy public area. Room bedsheets with sweat smell though, bed not so comfy. Good breakfast options offering with this price.
Response from Property: Thank you for your detailed review!We're glad you appreciated the clean and bright room, non-carpeted flooring, and the comfortable public areas including the big TV by the pool. It’s great to hear that the breakfast options met your expectations for the price point.We do apologize for the discomfort caused by the bedsheets and mattress. Your comments on the sweat smell and bedding comfort are noted and will be highlighted to our housekeeping team for immediate improvement.We hope to welcome you back with a better stay next time.
Anonymous User
Deluxe King Room
Stayed in Jun 2025
Business traveler
81 review
9.0/10
Great
Posted on Jul 8, 2025
Very nice hotel and strategically located . Will definitely come again with family
Response from Property: Thank you for taking the time to leave us a good rating and review. We are delighted to hear that you had a positive experience. We work hard to ensure that all of our customers receive the best possible service, and it's great to know that we are succeeding in that goal.
Seng Eng
Deluxe King Room
Stayed in Jun 2025
Couple
1 review
8.0/10
Very Good
Posted on Jul 15, 2025
Free upgrade to executive room upon arrival due to full house of deluxe room.
Response from Property: Thank you for taking the time to leave us a good rating and review. We are delighted to hear that you had a positive experience. We work hard to ensure that all of our customers receive the best possible service, and it's great to know that we are succeeding in that goal.
Guest User
Deluxe King Room
Stayed in Apr 2025
Family
1 review
9.5/10
Amazing
Posted on Jun 1, 2025
Our first experience stay here. Everything was good. Room, cleanliness, staffs & food 👍👍 Will repeat stay here again. Recommendes
Response from Property: Thank you for taking the time to leave us a good rating and review. We are delighted to hear that you had a positive experience. We work hard to ensure that all of our customers receive the best possible service, and it's great to know that we are succeeding in that goal.
Lai Seng
Quadruple Room
Stayed in Apr 2025
Family
4 review
8.5/10
Very Good
Posted on May 29, 2025
Location is abit away from city so no issue if you drive. Booked a family room w 1 big bed and 2 single bed . Rooms big enough for 4 person w powerful aircon, window overlook the big pool. Breakfast just ok nothing fancy. Reception & staff are friendly. Lots of parking space.
Response from Property: Thank you for taking the time to leave us a good rating and review. We are delighted to hear that you had a positive experience. We work hard to ensure that all of our customers receive the best possible service, and it's great to know that we are succeeding in that goal.
layyla
Deluxe King Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on Jul 21, 2025
Perfect place to stay in Sg Petani. Very Comfortable... The pool is spacious & my nephews love it. Kids will enjoy their time here..Breakfast was tasty..Going to repeat again
Response from Property: Thank you for taking the time to leave us a good rating and review. We are delighted to hear that you had a positive experience. We work hard to ensure that all of our customers receive the best possible service, and it's great to know that we are succeeding in that goal.
Guest User
Deluxe King Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 28, 2025
The staff is very friendly, facilities is good. overall is very good
Response from Property: Thank you for taking the time to leave us a good rating and review. We are delighted to hear that you had a positive experience. We work hard to ensure that all of our customers receive the best possible service, and it's great to know that we are succeeding in that goal.
Alan
Superior Twin Room
Stayed in Apr 2025
Family
9 review
5.5/10
Posted on Jun 5, 2025
This is how lousy the hotel lift is. Not even a proper carpet and whatever the mat is, it’s so dangerous cos it’s moving around.
Response from Property: Thank you for your honest feedback.We sincerely apologize for the condition of the lift and the safety concern caused by the moving mat. This is certainly not up to standard, and we completely understand your frustration. We will report this immediately to the management for urgent attention and rectification to prevent any potential accidents.We appreciate you bringing this to our attention and hope we can do better in the future.
HAZIQ ABD HALIM
Deluxe King Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 9, 2025
One of the highlights of my stay was the hotel’s facilities. The swimming pool area was stunning, perfect for relaxing under the sun. The breakfast buffet offered a wide variety of delicious options, both local and international. I also appreciated the fast Wi-Fi and the convenient location—close to shops, restaurants, and attractions
Response from Property: Thank you for taking the time to leave us a good rating and review. We are delighted to hear that you had a positive experience. We work hard to ensure that all of our customers receive the best possible service, and it's great to know that we are succeeding in that goal.
INaddy
Superior Triple Room
Stayed in Apr 2025
Family
4 review
8.5/10
Very Good
Posted on May 4, 2025
Second time here, so far so good. Semua ok, breakfast sedap. Semua bilik pool view. Pool besar. Will repeat on next visit.
Response from Property: Thank you for taking the time to leave us a good rating and review. We are delighted to hear that you had a positive experience. We work hard to ensure that all of our customers receive the best possible service, and it's great to know that we are succeeding in that goal.
Guest User
Superior Twin Room
Stayed in Apr 2025
Traveling with friends
1 review
2.0/10
Posted on May 6, 2025
I just step in the floor, a bad smell is there, when I step in the room, poor, broken door, out furniture, so we decide check up on the spot, Don't mention 3 star Waite money
Response from Property: We're truly sorry to hear about your disappointing experience. We sincerely apologize for the condition of the room and any inconvenience caused. This is not the standard we aim to provide, and we take your feedback seriously. We will investigate the matter and take immediate steps to improve our cleanliness and maintenance. Thank you for bringing this to our attention.
Zee Buttelman
Family Connecting Room
Stayed in Mar 2025
Family
1 review
9.5/10
Amazing
Posted on Apr 26, 2025
Overall stay was really lovely. Check-in and check-out processes were quick and efficient. Deposit in cash and return with no hassle. The rooms were spacious and clean, and they came with breakfast for us (nice big breakfast spread!). Bathroom amenities can be improved but sufficient for a quick stay. Pools are amazingly big and regularly maintained. The hotel is also closed to lots of nice restaurants (hotmas, kedai makan pokok ceri, pisang goreng 303 etc). Definitely recommended for good value of money.
Response from Property: Thank you for taking the time to leave us a good rating and review. We are delighted to hear that you had a positive experience. We work hard to ensure that all of our customers receive the best possible service, and it's great to know that we are succeeding in that goal.
Arc Knight
Superior Twin Room
Stayed in Mar 2025
Traveling with friends
3 review
8.0/10
Very Good
Posted on Apr 6, 2025
Overall can accepted but hotel is a bit old. We have stay many hotels over the world. Hope hotel can improve the cleanliness and breakfast variation.
Response from Property: Thank you for your feedback and for choosing to stay with us. We're glad to hear your stay was overall acceptable. We truly appreciate your comments on cleanliness and breakfast variety — your input helps us know where to improve. We hope to welcome you again with a better experience in the future.
Sherly_Traveller
Superior Twin Room
Stayed in Feb 2025
Family
18 review
8.0/10
Very Good
Posted on Apr 1, 2025
I had a pleasant stay at Swiss Avenue Hotel. The room was spacious and comfortable, providing plenty of space to relax. The location was excellent, making it easy to access nearby amenities. However, I noticed that the floor could have been cleaner, as there was some dirt. Also, the shampoo provided was quite watery, so it might be worth improving the quality. Additionally, only one lift was in operation, leading to long waiting times, as the other lift was under maintenance. Overall, it was a good experience, and with a few small improvements, it could be even better!
Response from Property: Thank you for sharing your experience at Swiss Avenue Hotel. We’re glad to hear that you found the room spacious and comfortable, and that our location was convenient for you. We appreciate your feedback regarding cleanliness, amenities, and the lift maintenance. Your suggestions are valuable, and we will work on these areas to improve our guest experience. We hope to welcome you again for an even better stay!
Ms Haslina A
Deluxe King Room
Stayed in Apr 2025
Family
1 review
9.5/10
Amazing
Posted on May 29, 2025
Happy staying here with good breakfast and good service.
Response from Property: Thank you for taking the time to leave us a good rating and review. We are delighted to hear that you had a positive experience. We work hard to ensure that all of our customers receive the best possible service, and it's great to know that we are succeeding in that goal.