The administrative works from 8am to 6pm so make sure to contact them during this time. The location is super pretty, with landscape to the harbor and a secured neighborhood. Huge room, each has a terrace. The female staffs were very friendly and supportive.
Opposite Boston Park. Close to Chinatown. The hotel is low-key, but low-key luxury. The snack room on each floor is super considerate, but there is no kettle, so you can't make tea. You can buy some hot tea in the coffee shop in the lobby, but there is a time limit and the room is relatively small. It is also expensive in this season
I decided to come to Boston for three days on short notice. I didn't want to rent a car, so I had to consider a hotel with a very good location. I considered Langham, Mandarin Oriental, and the Hilton at the airport entrance. I finally chose Langham because Mandarin Oriental was full.
Service: I arrived at the hotel at 10 pm, the waiter took my luggage, and the check-in was smooth. The front desk was very friendly.
Hygiene: It was clean and hygienic like a five-star hotel, and the restaurant was also very clean.
Environment: The location is in the commercial district, there will be many people on business trips, and there will be many people in and out of the hotel during the day.
Facilities: The gym and swimming pool are both indoors, with windows, and very bright.
I had breakfast at Grana in the hotel on the first morning, and the quality was very good. The hotel's drinks were also amazing, but the dinner and room service later were much worse. It is probably because the hotel was unusually busy this week and the kitchen was overwhelmed. I told the front desk about my dissatisfaction when I left the hotel, and they handled the problem very actively.