Boston Hotels with Wifi

It’s a beautiful hotel. Room is nice and comfy. Location is perfect. However, service is terrible. Like a 3-star hotel. When we arrived, there was no doorman at the door to help with luggages. After a 24-hour door to door travel, we had to carry our luggages up and still no one offered help. Housekeeping was not a 5-star ranking standard. Bedsheets were not changed even on the 5th night I stayed. From day 2, we have to call front desk to replenish water everyday. If u don’t call, no water is replenish. A request of a kettle took 30 mins. We ordered a few packages from Amazon and Target, took them two whole days to check where are the packages. Called front desk 3 times, went down to talk face to face with front desk 2 times. Finally they found it and brought it to the room.

This Westin was a pleasant surprise on our trip. Boston's prices are high, especially on weekends, so most hotels were expensive. We settled on the Westin after weighing our options. Once we arrived, we found the location to be excellent, right on Copley Square, directly opposite the library and Trinity Church. It's just a few minutes' walk to the start of the Freedom Trail, and convenient for getting to the beautiful shopping streets and Chinatown. The room was spacious, simply furnished, and clean. The hotel restaurant also had good food, and the staff were very enthusiastic. When we checked out, they even called my daughter by her name to say goodbye. Highly recommended!

This Indigo should have just been renovated last year, and Apple's own map shows Holiday Choice. I have stayed a lot at Intercontinental / Crown / Holiday / Smart Choice. This is my first time staying at Indigo. Some places around are under maintenance and a little messy, but there are many restaurants and supermarkets. Get a staple drink for breakfast, a small portion and a bad attitude. There is no garden around this hotel. Why is it called Garden? Because next to TD Garden, which is also the home field of basketball and ice hockey teams, concerts are also held, the price changes a lot, there are often no rooms when there are activities, and it is noisy after leaving at night. It is also next to the North Railway Station and the subway station, but to go to New York from South Station. There is a parking lot and valet parking at the entrance of the hotel. Unfortunately, when I checked in, it was 5 ° C outside, and I changed to the fourth room to heat up. When your room has a small air conditioner as shown in Figure 4, the large air conditioner is likely to be bad, and the small air conditioner may also be bad, much colder than the hallway. The front desk will let people repair it. (Fake decoration) If it is not repaired, it will help you to change. The attitude is good, but I suspect that they already know which rooms have bad air conditioning. The cleaning staff speaks Spanish, not English at all, and requires software translation. In short, you don't need to live here if you don't want to watch the game nearby.

This hotel was brilliant. The location is amazing, right next to the common and many other attractions. The staff were so friendly and helpful. The hotel itself is beautiful with lots of history. My teens were very excited to be sleeping across the hall from room 303 but no ghosts were seen 😄. Creme pies were delicious.

This is probably the oldest-looking Ritz Carlton that I have visited. It is just like a normal hotel. The location is great, but everything else just doesn't look like a Ritz-Carlton. You will feel this the moment you get of the car. However, it is Boston and everything is overpriced.

The location is right near TD Garden, on a street that's a bit quiet, but it's very close to the livelier streets nearby. The capsule room isn't small, and it's well-equipped and clean. I slept really well, and the bathroom was also brand new and spotless. The elevator was out of order when I visited, but I didn't have much luggage. If I had needed help, the front desk would have assisted with carrying it.

I stayed at this hotel during my trip to Boston and overall, I was very satisfied. The best thing about it was definitely its location. Situated in the heart of Back Bay and directly connected to the Prudential Center, I had no trouble finding shopping or dining options. It was also easy to access places like Newbury Street, making it an incredibly convenient base for sightseeing in Boston. The hotel itself is spacious, with an open and clean lobby. My room was well-maintained, and the bed was comfortable, allowing me to relax after a long day of walking. The views of Boston from the large window were also quite impressive. The staff were friendly, and my check-in and check-out process went smoothly without any issues. Furthermore, the hotel offers amenities like a pool and gym, which would make it comfortable for longer stays. There are also many restaurants and cafes nearby, so I appreciated having the flexibility to choose dining options based on my mood, both inside and outside the hotel. While hotels in Boston generally tend to be expensive, considering its excellent location, cleanliness, facilities, and convenient access, I found this hotel to be very practical. I would especially recommend it to first-time visitors to Boston or anyone looking to enjoy sightseeing and shopping. I would definitely consider staying here again if I have the chance to visit Boston in the future.

Had such a wonderful experience here, we went on a little weekend getaway before our first baby comes, firstly they gave us a complimentary upgrade to our room, my honey and our friend enjoyed the bar drinks and were served their beverages in the timely manner, breakfast the next morning, the food was delightful and was brought directly to our room for us. Check in and out was made so easy with the kindest front desk attendants. The view from our room was incredible! 10 out of 10 will be staying here when we find ourselves in Boston again.

The hotel itself was clean, the bed was very comfortable, and the housekeeping staff was especially kind and attentive - we truly appreciated their work and hospitality. However, we experienced a serious issue regarding the resort fee policy, which left us feeling confused and misled as international guests. During online booking, the resort fee was listed as $25 per night, but important information about additional mandatory charges only appeared after payment was completed, when cancellation was no longer possible, wich is disappointing. Upon arrival, we were charged $200, which was later explained as $25 per person per night - something that was not clearly communicated during the booking process or at check-in. Initially, we believed this payment was a refundable deposit, as no clear explanation was provided. What felt particularly unacceptable was the way additional fees appeared in multiple stages: 1. extra charges becoming visible only after payment and confirmation, 2. additional payments required again upon arrival at the hotel, and 3. further unexplained charges after checkout - in our case, an additional $16 was withdrawn without clear justification. A staff member kindly explained that the resort fee includes Wi-Fi, water, and tea in the room, which we did use as they are standard services normally included in hotel stays worldwide. The fee also covered additional optional amenities such as bicycle parking and a complimentary alcoholic drink at the bar. However, we did not use these extra amenities, as they were not relevant to our stay. Since these services are optional by nature, it was unclear why guests are not given the choice to opt out instead of being required to pay for them regardless of usage. Even more concerning is that these mandatory resort fees are presented as payment for comfort and amenities, yet the overall stay did not fully reflect this. The soundproofing in the hotel is very poor, and we could clearly hear the neighbour’s television. The manual heating system in our room also did not function properly. We chose not to report these issues at the time because we spent little time in the hotel and did not expect the final cost of the stay to become so high. In hindsight, considering the total amount paid, these comfort issues become more significant. We strongly believe that all mandatory taxes and service fees should be transparently included in the total hotel price from the beginning. When fees continue to appear after payment, during check-in, and even after departure, guests understandably feel uncomfortable and misled. Because the final amount paid was much higher than expected, we realized that for the same total price we could have chosen a better hotel without additional hidden fees - which we in fact did for our following stay. We kindly ask the hotel to review these charges and consider a partial refund, as greater transparency and fairness in pricing would greatly improve trust and the overall guest experience

The hotel room was great with a wardrobe room with a microwave, coffee machine, an ironing board and iron, a toilet and bath room, and the main room with a King size bed. If you stay long, they will provide room service once every 2 days. The heater in the room by the window works very quickly but can be too noisy if you have turned it on while sleeping. The reception area provides free water, coffee, and biscuts all day, and the reception staff are always around. Breakfast is extremely good with many Western culinary choices. The metro station Washington Street is just 5–10 minutes’s walk away downhill. There are also a few shops and restaurants in the neighborhood around the station.