Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 30, 2025|Studio Suite
Chan CharlotteItâs a beautiful hotel. Room is nice and comfy. Location is perfect.
However, service is terrible. Like a 3-star hotel.
When we arrived, there was no doorman at the door to help with luggages. After a 24-hour door to door travel, we had to carry our luggages up and still no one offered help.
Housekeeping was not a 5-star ranking standard. Bedsheets were not changed even on the 5th night I stayed.
From day 2, we have to call front desk to replenish water everyday. If u donât call, no water is replenish.
A request of a kettle took 30 mins.
We ordered a few packages from Amazon and Target, took them two whole days to check where are the packages. Called front desk 3 times, went down to talk face to face with front desk 2 times. Finally they found it and brought it to the room.
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Price per night from:BRL 3,995
Posted onApr 4, 2026|Traditional King Room
Guest UserThis Westin was a pleasant surprise on our trip. Boston's prices are high, especially on weekends, so most hotels were expensive. We settled on the Westin after weighing our options. Once we arrived, we found the location to be excellent, right on Copley Square, directly opposite the library and Trinity Church. It's just a few minutes' walk to the start of the Freedom Trail, and convenient for getting to the beautiful shopping streets and Chinatown. The room was spacious, simply furnished, and clean. The hotel restaurant also had good food, and the staff were very enthusiastic. When we checked out, they even called my daughter by her name to say goodbye. Highly recommended!
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Price per night from:BRL 1,157
Posted onApr 13, 2026|King Room-High Floor
Guest UsercitizenM feels a bit more fun and welcoming compared to other modern hotels. The rooms are still on the smaller side, but theyâre super comfortable, especially the big bed that takes up most of the space. Everything is controlled with an iPadâlights, blinds, TVâwhich is actually pretty cool once you get used to it. The lobby areas are a highlight, with lots of space to hang out, work, or grab a drink. It feels more social than your typical hotel. Overall, itâs a great pick if you like a stylish, relaxed vibe without spending too much.
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Price per night from:BRL 1,031
Posted onNov 11, 2019
ZILIThis Indigo should have just been renovated last year, and Apple's own map shows Holiday Choice. I have stayed a lot at Intercontinental / Crown / Holiday / Smart Choice. This is my first time staying at Indigo. Some places around are under maintenance and a little messy, but there are many restaurants and supermarkets. Get a staple drink for breakfast, a small portion and a bad attitude.
There is no garden around this hotel. Why is it called Garden? Because next to TD Garden, which is also the home field of basketball and ice hockey teams, concerts are also held, the price changes a lot, there are often no rooms when there are activities, and it is noisy after leaving at night. It is also next to the North Railway Station and the subway station, but to go to New York from South Station. There is a parking lot and valet parking at the entrance of the hotel.
Unfortunately, when I checked in, it was 5 ° C outside, and I changed to the fourth room to heat up. When your room has a small air conditioner as shown in Figure 4, the large air conditioner is likely to be bad, and the small air conditioner may also be bad, much colder than the hallway. The front desk will let people repair it. (Fake decoration) If it is not repaired, it will help you to change. The attitude is good, but I suspect that they already know which rooms have bad air conditioning. The cleaning staff speaks Spanish, not English at all, and requires software translation.
In short, you don't need to live here if you don't want to watch the game nearby.
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Price per night from:BRL 1,353
Posted onJul 20, 2026|King Room
Beans23The location was great for us to do all we needed. It is possible to walk to most places but is also easy to get an Uber. Staff were really friendly and helpful. The room was fine, but the bathroom a bit tired. Someone had stuffed toilet roll into the door stop and there were patches to the shower, but otherwise it was fine.
The warm cookies on arrival were a lovely touch, as were the chocolates left in our room on the second evening.
There is a small gym, suitably kitted out, but guests can also use the YMCA gym in operating hours.
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Price per night from:BRL 859
Posted onJul 27, 2026|1 QUEEN BED WICKED SMALL ROOM
Guest UserThe environment was so-so, but it's in the city center, about a 10-minute walk from the train station we needed to get to, which was pretty convenient. The transportation was good, and there's a beautiful park right outside. The surrounding restaurants, including Western ones, were excellent, though quite crowded â packed with people, probably because they offer great value for money. The price was around 2400, which is actually quite expensive, but it felt pretty safe.
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Price per night from:BRL 1,251
Posted onNov 17, 2025
Heidern
This is probably the oldest-looking Ritz Carlton that I have visited. It is just like a normal hotel. The location is great, but everything else just doesn't look like a Ritz-Carlton. You will feel this the moment you get of the car. However, it is Boston and everything is overpriced.
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Price per night from:BRL 4,117
Posted onFeb 2, 2026|King Room
Anonymous UserHad such a wonderful experience here, we went on a little weekend getaway before our first baby comes, firstly they gave us a complimentary upgrade to our room, my honey and our friend enjoyed the bar drinks and were served their beverages in the timely manner, breakfast the next morning, the food was delightful and was brought directly to our room for us. Check in and out was made so easy with the kindest front desk attendants. The view from our room was incredible!
10 out of 10 will be staying here when we find ourselves in Boston again.
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Price per night from:BRL 1,305
Posted onFeb 20, 2026|Traditional King Room Non smoking
Guest UserI arrived at the hotel after 11 PM. I had specifically requested a room with a good view when I made the reservation, but the next morning, when I opened the curtains, all I saw was a wall. I was too lazy to change rooms, so I just made do for a few nights. One morning, there was a loud drilling noise at 9 AM that lasted on and off for about an hour. I contacted the front desk, and they just said they'd check on it, but the noise didn't stop, and I never received any follow-up. The room was also very small. On the positive side, the location is excellent; it's convenient to go anywhere and it's connected to a large shopping mall, which is great for shopping and dining. Overall, it's okay, but the front desk service could use improvement.
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Price per night from:BRL 1,523
Posted onJun 23, 2026
Guest UserUsed this hotel as my base for Scotland's time in Boston for the World Cup. Location was ideal (near South Station but also walkable for most of the things I wanted to see in the city), check in was seamless and the rooms - while small - are well kitted out and very clean. Staff were nice and helpful too. Would definitely recommend.
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Price per night from:BRL 864