Find the perfect stay with trusted ratings and reviews.
10/10
Outstanding
GGuest UserI recently finished a lovely 4-night stay at Nimman Luxury Private Pool Villa. The property offers wonderful privacy, and the single-level villa layout with direct pool access is incredibly peaceful and comfortable.
During our stay, we did encounter a technical issue with the water heating system. The water temperature across our entire room—including the toilet basin and the shower—became extremely hot. Even our private swimming pool water got quite hot instead of the comfortable warm temperature they advertise. Because of this, we had to ask their in-house technical team to come to our villa several times. They were very persistent, tried a few different fixes, and eventually got the entire system completely rectified by the next day.
I must say, the staff handled the situation with immense patience, politeness, and care. Their fast, attentive response made a stressful situation much easier to handle, and they made sure we were completely looked after.
My only constructive feedback for management is regarding the breakfast buffet. As a guest managing a strict low-carb, diabetic-friendly diet, I found the healthy selections to be very limited. The salad bar has a small selection and lacks basic healthy staples like olive oil or balsamic vinegar, and lean unmarinated proteins are missing. I ended up bringing my own unsweetened soy milk and yogurt to the dining area each morning.
Overall, our stay at Nimman Private Luxury Pool Villa was great. The 5-star hospitality, beautiful setting, and excellent service recovery from the staff make it a resort I highly recommend!
HHyunKiThey are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good.
GGuest UserThe accommodation is absolutely beautiful! I was truly amazed by the grandeur and architectural beauty once inside the hotel. The room was gorgeous and spacious, both the bedroom and the bathroom. What I loved most was how incredibly fragrant the towels were! The staff were very attentive. However, the air conditioner in my room made a clunking noise intermittently late at night, though it wasn't too loud. The breakfast selection might not have been very diverse, but overall, it was excellent. I was very impressed!
GGuest UserI really liked it! Even though the room seemed old, everything was still good; it wasn't dirty or smelly. The staff swept the leaves early in the morning, keeping the garden clean. We went during the Christmas event. We'll definitely go again next year!
AAnonymous UserOverall, it was a very good place to stay. The atmosphere was nice, not crowded, and the staff were lovely and provided excellent service. I went for my wedding anniversary and the staff even gave me a cake. My only minor complaint is that there were a few stains in the bathtub and I saw a spider, but I understand that's part of nature. I would definitely stay there again.
AAlyssa119028Saw the beautiful photos taken by travellers and was attracted to try out. Some villas view are restricted. Breakfast was a little limited in choices. Tried out the spa but experiences were just average. Spa atmosphere was also a little dull. During check-in, the front desk member was very kind to allow us select the room view when our initial room view was very much limited. In-door jacuzzi was available and this was probably the plus point for this trip as the outdoor pool water did not seem good to swim.
TThanathip MoolvongThe hotel is nice. Room is very big with massive balcony. Very privacy. Each floor has only 3 rooms. However, I expected better hospitality and service from this hotel based on the price I paid.
I arrived 1:30pm, and was told the room was not ready yet which fine for me. However, I came back at 2pm and room was still not done yet. Wasting another 30 mins at the lobby.
The room includes free 6 bottles of water but others are chargeable. Additional bottle of water is also chargeable. Again, hotel at this price is just stingy.
I also felt all staffs were not really proactive nor attentive. This is my second stay, and I felt the same.
Other facilities are ok. The property is very vast. Bicycle for rent is available. Golf club is inside the property.
Others were ok, except service and staff attitude need to be improved.
SSikefeierdedemigongThere was a problem with the hot water in our room on the day we checked in, so we couldn't shower, but everything else was great. The meals at Salsa were excellent; we could order six items for breakfast, but four were more than enough for us. The hotel's landscape design is top-notch.
AAnonymous UserI've always loved mountain vacations and have been looking for good, upscale ones. The usual price is around 3,000 RMB after tax, and 5,000-6,000 RMB during holidays. This place perfectly suits my taste; the food and service are both good, and the environment is really nice. However, there are an overwhelming number of insects—all kinds of bugs. There were even some in the swimming pool, and the ants were huge. There were also some in the room at night. My suggestion is that for a room at this price point, the bath towels should be replaced. They were all very old. Although we brought our own disposable ones, hotels at this price point should pay more attention to details.
GGuest UserThe resort has very nice european looks . We stayed in 2 bed room villa that comes with a kitchen. However, only 1 bed room comes with King size bed while the other room is provided with Queen size bed .. It will be good if both rooms are provided with same kings size bed as 2 couples may share the same villa and both adults couples prefer to have king size bed ..