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9.7/10
Amazing
HHyunKiThey are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good. They are friendly and the food is delicious and good.
GGuest UserThe accommodation is absolutely beautiful! I was truly amazed by the grandeur and architectural beauty once inside the hotel. The room was gorgeous and spacious, both the bedroom and the bathroom. What I loved most was how incredibly fragrant the towels were! The staff were very attentive. However, the air conditioner in my room made a clunking noise intermittently late at night, though it wasn't too loud. The breakfast selection might not have been very diverse, but overall, it was excellent. I was very impressed!
TTshirtThe accommodation is great, clean, and comfortable. The front desk staff are incredibly helpful, always smiling, and speak politely. There are plenty of activities, and the Christmas event was exceptionally well done. We will definitely stay here again!
AAnonymous UserOverall, it was a very good place to stay. The atmosphere was nice, not crowded, and the staff were lovely and provided excellent service. I went for my wedding anniversary and the staff even gave me a cake. My only minor complaint is that there were a few stains in the bathtub and I saw a spider, but I understand that's part of nature. I would definitely stay there again.
AAlyssa119028Saw the beautiful photos taken by travellers and was attracted to try out. Some villas view are restricted. Breakfast was a little limited in choices. Tried out the spa but experiences were just average. Spa atmosphere was also a little dull. During check-in, the front desk member was very kind to allow us select the room view when our initial room view was very much limited. In-door jacuzzi was available and this was probably the plus point for this trip as the outdoor pool water did not seem good to swim.
TThanathip MoolvongThe hotel is nice. Room is very big with massive balcony. Very privacy. Each floor has only 3 rooms. However, I expected better hospitality and service from this hotel based on the price I paid.
I arrived 1:30pm, and was told the room was not ready yet which fine for me. However, I came back at 2pm and room was still not done yet. Wasting another 30 mins at the lobby.
The room includes free 6 bottles of water but others are chargeable. Additional bottle of water is also chargeable. Again, hotel at this price is just stingy.
I also felt all staffs were not really proactive nor attentive. This is my second stay, and I felt the same.
Other facilities are ok. The property is very vast. Bicycle for rent is available. Golf club is inside the property.
Others were ok, except service and staff attitude need to be improved.
SSikefeierdedemigongThere was a problem with the hot water in our room on the day we checked in, so we couldn't shower, but everything else was great. The meals at Salsa were excellent; we could order six items for breakfast, but four were more than enough for us. The hotel's landscape design is top-notch.
AAnonymous UserI've always loved mountain vacations and have been looking for good, upscale ones. The usual price is around 3,000 RMB after tax, and 5,000-6,000 RMB during holidays. This place perfectly suits my taste; the food and service are both good, and the environment is really nice. However, there are an overwhelming number of insects—all kinds of bugs. There were even some in the swimming pool, and the ants were huge. There were also some in the room at night. My suggestion is that for a room at this price point, the bath towels should be replaced. They were all very old. Although we brought our own disposable ones, hotels at this price point should pay more attention to details.
KKate AussieThis room at Mövenpick Khao Yai was booked for my parents, and overall the stay was positive.
The room was large, clean, and comfortable, with a nice open layout, good bathroom design, and a balcony overlooking the gardens and golf course. Housekeeping standards were good, and the room was well maintained.
Staff throughout the resort were excellent. Service was friendly, professional, and responsive whenever assistance was needed.
Breakfast was very good, with strong egg and noodle stations and consistent quality. The Italian restaurant on site is excellent, though on the expensive side. The pool areas are large and well kept, but there is limited shade during hot parts of the day.
The resort grounds are expansive and attractive, though this does mean a fair amount of walking if your room is located further from reception or facilities.
An important note is that a car or permanent driver is essential, as there are no nearby taxi or transport options.
Overall, this was a comfortable stay with good service and facilities, particularly suitable for families who value space and resort-style surroundings.