Find5-Star Hotels in Colombo

Very good, clean, relatively new, good service, rich breakfast, various breads, fruits and desserts, Thai and local food, 24-hour front desk service, infinity pool on the 26th floor, Italian restaurant and bar, very worthwhile

I have to say that the room at Shangri-La is old. The whole ventilation system is problematic. The room smells very bad. The light is broken and not lit at all. I arrived at the hotel in the early morning. The guy at the front desk did not provide any service at all. He looked like he didn't care about anyone and didn't smile at all. The good thing is that the lobby is more grand. The breakfast is quite standard and not suitable for Chinese tastes. It is said to be a sea view room, but the sea view is not much

Exclent service from the staff. Refurbished and newly renovated room but still have pungent smell of painting but staff very helpful when asked for air freshener. Great stay. Central location

My friend and I travelled to Colombo in January from the UK. The hotel is large, modern, well appointed. Comfortable bedrooms, ample choice at breakfast (which can get busy). Our room had a Lakeside view, pretty enough, but it also overlooked the poolside bar/club which had loud music playing till the very early hours, rendering sleep a challenge. I would recommend checking this, before you book, or stay on the other side of the hotel. However, what soured our stay was that the day after we checked in at the hotel, we were victims of a scam. As we left the hotel to walk to the local temple in the morning (still jet lagged), a man claiming to be a hotel employee started a conversation with us. He claimed his name was Sangha Perera. He appeared to be helpful, giving us directions. As it was raining, he advised us that taking a tuk tuk around the main tourist attractions would be easier and cheaper. As he was connected to the hotel, we trusted him. He 'found' us a tuktuk, and even joined us acting as an unnoficial guide. Eventually he ended up taking us to an 'officially credited' government approved jewellery shop, which had 50% off,  he even told us a percentage of profits would be donated to tsunami orphans. We were pressurised by the shop management (all men) into purchasing items.  After that the tuktuk driver told us the ride for 2.5 hours would cost equivalent of £100 in rupees, and things got very heated until we paid up. We reported the matter to the Jeevani Perera, Lobby Manager at Colombo Cinnamon Lakeside hotel. She told us the man did not work at the hotel, and an identical incident had happened previously. We also spoke to the hotel security officer, who said he would check hotel security videos. Later we even sent them photos of the man claiming to be an hotel employee and the tuktuk driver. We were disappointed to receive no response from them. BE WARNED if you stay at this hotel. Scammers are working around there, and the hotel seemingly turns a blind eye, without advising guests checking in! (SEE PHOTOS OF SCAMMERS ATTACHED). Am sure the same thing goes on outside other hotels too... We eventually went to the local police, who were helpful, and they went with us to get our money back from the jewellery shop (Lanka Sapphire Lapidary PVT Ltd., no 83 Dharmaphala Mawatha, Colombo 07), but it was not easy to do so. A salutary lesson.

I recently stayed at The Kingsbury Colombo from April 2 to April 8, 2025, and I must say — every moment of my 7-day, 6-night stay was nothing short of exceptional. As a local living overseas, I was truly impressed by the world-class hospitality I experienced here. From the very beginning, the concierge team stood out — they were incredibly friendly, attentive, and professional. Their warm attitude and impeccable service went far beyond my expectations, making me feel welcomed and valued throughout my stay. Special thanks also to the housekeeping staff, who maintained my room perfectly. They were polite, efficient, and ensured that everything was clean and comfortable every day. One unforgettable highlight was the in-room dining experience. I ordered the black pork curry with pol roti — and it was simply divine! Without exaggeration, it was one of the best meals I’ve ever had, full of authentic Sri Lankan flavor and prepared to perfection. Overall, The Kingsbury Colombo exceeded all my expectations. The hotel is super clean, secure, and the staff make a genuine effort to create an exceptional experience for every guest. Whether you’re a local or a foreign traveler, I highly recommend staying here at least once — you’ll truly understand the meaning of top-tier hospitality. Looking forward to spending my next vacation with them again!

We had a day to kill before our late night flight home, so booked a room and used the hotel facilities. The rooftop pool and jacuzzis are excellent. Decent range of food and drinks you can order up there. Also had a choice of many restaurants on site for our dinner. The room itself was lovely and met our needs in terms of having somewhere to freshen up before the airport. Note that the room has a window but it’s completely frosted, so you get natural light but no visibility. It didn’t bother us but might be an issue if you were staying longer. I don’t like that there’s a huge window between the bedroom and bathroom, esp when staying with a friend.

Our first stay at this hotel and it was delightful. Quick and friendly check in, we were generously upgraded to a one bedroom suite which was very spacious with a seperate living room. It has a fully functional kitchen, with dishwasher and a washing machine for clothing. Balcony and well appointed room with coffee machine. The breakfast which was included in our room rate was delicious and had a broad range of options. We chose this hotel over the Shangri-La and were very happy with the choice and the hotel is much newer and therefore at the moment, in better condition. Swimming pool is large and receives lots of sunshine. I would stay here again.

Booked a twin room. At checkin was told no twin bed rooms available. Instead gave a king room (premium) with an extra bed which was put inside the room. Room was good but the bed was not comfortable and bit small- which was a downside. Would gave been a great stay if the stay went according to the booking made or some other arrangement was made to accommodate this lack of availability. Room was clean with good amenities.

Staff at the reception was very friendly and nice. Even though there were a lot of people, we got our room quite fast. One of the guys helped us to bring our luggage to the room. They welcomed us with drinks and there were fruits in the room. The bathroom was clean, the bed very comfortable, we had a good rest. There is a railway station near the hotel and it’s close to the sea and some popular tourist destinations. The breakfast was amazing!!!!! So much food! Everything was very very very delicious, I ate the best Christmas stollen there! Be careful if you eat outside, the bird stole our leftovers😄 Overall, we enjoyed our stay, thank a lot!

heaven in columbo.fabulous out of this world stay and views.superb restaurants.really fabulous . beautiful hospitality . relaxing and pampered feel