Find 5-Star Hotels in Punta Cana

My husband and I had the most amazing time at Joia de Bávaro last week! The resort was absolutely beautiful, the service was top-notch, and every moment felt like paradise. From the delicious food to the peaceful pools and stunning beach views, it was the perfect romantic getaway. We’re already dreaming of going back!

Every single thing from the service to the facilities, to the activities, to the food, to the room and just absolute stunning and sophisticated place. We truly have never been so happy with a hotel as we have been with TRS Turquesa. We cannot wait to go back next year!!! Our butler, Ray, was the absolute best!!!! He took care of every single thing for us every single day we were there. We are still speechless and how wonderful this vacation was. Truly amazing!

The hotel service is very nice, which is what you want for a vacation. On the first day, I had a double spa to relax. On the second day, I participated in the hotel's outing activities, including slides, off-road vehicles, milking, etc., which was very fun. Hotel guests enjoy VIP treatment and do not have to queue. On the third day, I went to the sea to swim and had a lot of fun eating and drinking. Breakfast and lunch are average, but dinner is much better. There is also 24-hour room service. There is no queue at the Excellence Member Restaurant. Overall, I am satisfied and had a pleasant spring break.

My first all inclusive experience and it was beyond my expectation. I had a swim out room and was part of the preferred club, with a personal butler and food concierge to cater for halal food. The resort was beautiful with many pools, a serene beach and a lazy river! So many restaurants to choose from plus a buffet for breakfast, lunch and dinner. I spent the entire time at the resort with no need for any excursions. There were nightly entertainment, unlimited snacks and drinks [non-alcoholic for me] and twice daily house keeping. Overall, I would stay again for the food [taste, variety and service], amenities [lazy river!] and hospitality [friendly staff].  PS: You will also have access to all amenities of BREATHLESS, the adults only side.

Their service starts at the check in. Warm welcomesand big smiles makes you feel immediately safe and at home. Their facility is clean, quiet, and there's this sense of calmness throughout the facility. Their rooms are spacious with modern amenities. And the food, the food blew me away. Real authenticity, flavorful, and various assortments to choose from. I'll definitely be coming back

The cleaning is generally excellent and the maintenance of the hotel and rooms, staff attention is bad, I had no help with the baggage, no one moves, checking in the room smells to paint, Nobody explained that I needed a towel card , nor did they give me it , the hotel is great I lost a full afternoon by changing my rooms , going to claim the cards is really annoying and the staff is not mosquito

The hotel is beautiful.Excellent food. We stayed in a LEVEL (VIP) room and we were very disappointed since it was old, it smells very moist. neither TV nor jacucci worked, we warned and never fixed it. Another very important thing to comment is the poor functioning of the service to book table in restaurants, you have to do something with that because they form endless tails, perhaps through the app would be better.

It has been a pleasant stay. The customer service provided by the hotel has been satisfactory in general. The all-inclusive offer could be improved from my point of view. And for that price it could have included the transfer. Improvable facilities, especially the gym, which is not suitable for this hotel, is very small and inaccessible, it seems like a maze to enter. And the spa is also very poor and not even included in the offer of the all-inclusive package with a superior room. When in Spain 90% is included both services, transfer and spa. Great hotel, great chain, but my face of satisfaction for some other things remains indifferent for that reason... The variety in the food buffet was not too much either... it is compensated by the customer service and the environment of virgin beaches. Then a detail is the overweight in terms of street vendors outside and inside the enclosure...even with the massages...

This was our first time in Dominicana and we chose this hotel because our tour operator said it was new and we actually liked the pics (they are real by the way, not like in the majority of the hotels where they post only the best to attract guests). First thing that impressed us was that all staff was wearing masks at all times everywhere: inside and outside! No matter if they were showing sport exercises, cleaning or dancing in the lobby in the evening, they were always in masks! Then sanitizers everywhere . Temperature control at the entrance to the hotel and to all restaurants. The staff also makes sure you are wearing a mask and gloves when picking food. Everyone was polite helping and smiling all the time. I will name only some people here just because I didn't take photos of all names, so sorry if I didn't name you. All receptionists were ready to help and solve any problem you have. Bieavenido (thanks for late night talk, now I know when is the Independence day in Dominicana!😊). All our requests were satisfied within 5-15minutes (not Dominican minutes👆🤣). Guys at the restaurant all who were welcoming, thank you for giving us masks and gloves when we were too overwhelmed with holiday activities and forgot to get them🙈. Thank you for always wishing us good morning, nice day and smiling! Guys who take orders inside the restaurants and my Spanish teachers😅 Ramon, Antonio, Wilsoooooon Rincon, muchos gracias! They always ask you how you are, remember your orders and bring them before you think about it. Mariia Soriano and Andy from lobby bar- the smiliest girl and boy ever! Thank you for your Russian and Ukrainian, keep learning, next time I come I will check up on your progress! 🤣 Animation team- you are beyond human abilities!!! Fly yoga, yoga on surf boards, volleyball, water polo(I think it was water polo😅), water bikes in the swimming pool, sexy dancing, jumping on little trampolines..Ruben & Jason, my sister Debora(best breeds from you!❤)and my evening salsa teacher Coca -Cola(don't lose uno in bachata anymore😉). Love you guys! 🥰 I will always remember all of you, how you invited to take part in the activities, how you were showing everything step by step, your patience, your unique personalities. The best chef on this planet Wander Montilla with amazingly beautifully looking and heavenly tasting dishes. 😋 Thank you for your unforgettable dinner at the stake house restaurant! Also, the cooking show in Asian restaurant is worth seeing! The food is amazing and the products are high quality. We are more than happy with our rest!

I’ll admit, the negative reviews almost made me cancel my reservation at the Nickelodeon Hotel—but I’m so glad I didn’t! I encourage everyone to experience places for themselves rather than relying solely on other people’s experiences (bad reviews). Everyone has different expectations, and some can be more demanding than others. My family and I are pretty chill and laid-back, so even when a few things didn’t go exactly as planned, we were able to adjust easily and still have a great time. The overall experience was very positive—good food, super friendly staff, and great service throughout our stay. We had so much fun and made some amazing memories. Definitely worth the trip!