Find 5-Star Hotels in Punta Cana

My husband and I had the most amazing time at Joia de Bávaro last week! The resort was absolutely beautiful, the service was top-notch, and every moment felt like paradise. From the delicious food to the peaceful pools and stunning beach views, it was the perfect romantic getaway. We’re already dreaming of going back!

Every single thing from the service to the facilities, to the activities, to the food, to the room and just absolute stunning and sophisticated place. We truly have never been so happy with a hotel as we have been with TRS Turquesa. We cannot wait to go back next year!!! Our butler, Ray, was the absolute best!!!! He took care of every single thing for us every single day we were there. We are still speechless and how wonderful this vacation was. Truly amazing!

The majestic elegance is beautiful!!! Very clean, rooms are very nice. The average rating was because we paid extra for “Elegance club” adult only. This was our 29th anniversary and we wanted it to be kid free. We searched for a hotel that had adult only amenities. When we showed up at the hotel they told us those rooms were sold out in the adult only section. That was disappointing since we paid for that section. We were still able to use the amenities but they were two buildings away. We booked months in advance so that was disappointing. They did give us a voucher for $200.00. To be used towards a $360.00 massage. But we would have loved the room in adult only section instead. The drinks were great! The food average. Entertainment average. The staff-some were great but I would say around 90% don’t even acknowledge you with even a hello. Overall though the place is beautiful! The pools are well maintained and had a great vacation overall.

The complex is nice and the rooms are comfy. I sent an email with some questions / request a week before arrival and they never replied. The food quality wasn't great, my father got intoxicated with something there and we also found a piece of hair in the food. Some people were a bit rude. Zero options for gluten free. The reception and cafes are far from the rooms so you need to take a minibus which is not confortable. Restaurants were always fully booked but they looked empty when walking around.

Their service starts at the check in. Warm welcomesand big smiles makes you feel immediately safe and at home. Their facility is clean, quiet, and there's this sense of calmness throughout the facility. Their rooms are spacious with modern amenities. And the food, the food blew me away. Real authenticity, flavorful, and various assortments to choose from. I'll definitely be coming back

This trip was amazing. The resort was beautiful and easy to navigate. The rooms are quite large and the location is isolated and quiet. The beach is beautiful, the food was delicious, the drinks were wonderful. The staff were all really friendly and the service was generally great. There are a lot of vegan and vegetarian options which was great! All the events were really enjoyable and overall it was a really relaxing and memorable vacation! Shout out to the activities director Miki for making our stay extra special!

It has been a pleasant stay. The customer service provided by the hotel has been satisfactory in general. The all-inclusive offer could be improved from my point of view. And for that price it could have included the transfer. Improvable facilities, especially the gym, which is not suitable for this hotel, is very small and inaccessible, it seems like a maze to enter. And the spa is also very poor and not even included in the offer of the all-inclusive package with a superior room. When in Spain 90% is included both services, transfer and spa. Great hotel, great chain, but my face of satisfaction for some other things remains indifferent for that reason... The variety in the food buffet was not too much either... it is compensated by the customer service and the environment of virgin beaches. Then a detail is the overweight in terms of street vendors outside and inside the enclosure...even with the massages...

This was our first time in Dominicana and we chose this hotel because our tour operator said it was new and we actually liked the pics (they are real by the way, not like in the majority of the hotels where they post only the best to attract guests). First thing that impressed us was that all staff was wearing masks at all times everywhere: inside and outside! No matter if they were showing sport exercises, cleaning or dancing in the lobby in the evening, they were always in masks! Then sanitizers everywhere . Temperature control at the entrance to the hotel and to all restaurants. The staff also makes sure you are wearing a mask and gloves when picking food. Everyone was polite helping and smiling all the time. I will name only some people here just because I didn't take photos of all names, so sorry if I didn't name you. All receptionists were ready to help and solve any problem you have. Bieavenido (thanks for late night talk, now I know when is the Independence day in Dominicana!😊). All our requests were satisfied within 5-15minutes (not Dominican minutes👆🤣). Guys at the restaurant all who were welcoming, thank you for giving us masks and gloves when we were too overwhelmed with holiday activities and forgot to get them🙈. Thank you for always wishing us good morning, nice day and smiling! Guys who take orders inside the restaurants and my Spanish teachers😅 Ramon, Antonio, Wilsoooooon Rincon, muchos gracias! They always ask you how you are, remember your orders and bring them before you think about it. Mariia Soriano and Andy from lobby bar- the smiliest girl and boy ever! Thank you for your Russian and Ukrainian, keep learning, next time I come I will check up on your progress! 🤣 Animation team- you are beyond human abilities!!! Fly yoga, yoga on surf boards, volleyball, water polo(I think it was water polo😅), water bikes in the swimming pool, sexy dancing, jumping on little trampolines..Ruben & Jason, my sister Debora(best breeds from you!❤)and my evening salsa teacher Coca -Cola(don't lose uno in bachata anymore😉). Love you guys! 🥰 I will always remember all of you, how you invited to take part in the activities, how you were showing everything step by step, your patience, your unique personalities. The best chef on this planet Wander Montilla with amazingly beautifully looking and heavenly tasting dishes. 😋 Thank you for your unforgettable dinner at the stake house restaurant! Also, the cooking show in Asian restaurant is worth seeing! The food is amazing and the products are high quality. We are more than happy with our rest!

One of the most complete and well-organized hotels I have visited, excellent facilities, superior, pleasant services, extremely good food, super special treatment from the collaborators, thanks to Mrs. Anny, very attentive and kind, I give her a 1 million rating for the way she treated me and my wife.

I’ll admit, the negative reviews almost made me cancel my reservation at the Nickelodeon Hotel—but I’m so glad I didn’t! I encourage everyone to experience places for themselves rather than relying solely on other people’s experiences (bad reviews). Everyone has different expectations, and some can be more demanding than others. My family and I are pretty chill and laid-back, so even when a few things didn’t go exactly as planned, we were able to adjust easily and still have a great time. The overall experience was very positive—good food, super friendly staff, and great service throughout our stay. We had so much fun and made some amazing memories. Definitely worth the trip!