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The hotel's front desk service is very good, the room is clean, and free bath salts are delivered to the room. When checking in, the front desk will give 2 bottles of water and a welcome drink. Guests will be provided with a free glass of red wine from 5 to 7 o'clock, and free delivery to nearby attractions. The location of the hotel is very convenient, there are bus stops and supermarkets within 100 meters. The room we stayed in this time also happened to have a little view of the Needle. Recommended for those traveling to Seattle to consider staying here.

This is a great value option among the upscale hotels within walking distance of Pike Place Market. We arrived at 10 AM and they let us check in immediately and gave us our room key, which saved us the hassle of storing our luggage. We were able to freshen up and head straight to Pike Place Market! The hotel is also conveniently located just a block away from Din Tai Fung and Haidilao, both reachable within a 5-minute walk!

It was okay, nothing special. The location is good and convenient for getting around, with plenty of shops nearby. It's a recommended choice for tourists due to the easy transportation. The hotel is relatively new, but the facilities are just average.

The location was good, not far from the station. The staff were really friendly and made my stay very pleasant. I thought breakfast was a bit overpriced, but overall, it was a good experience.

I visited with my family. The lobby desk staff was so friendly and I felt good. I also had breakfast at the restaurant below because I used my destination fee points. They were friendly and the food was good. The location was relatively safer than the market area, so I liked it.

It took us quite a while to finally get into our room due to issues with the key cards not working. Had to make two trips from the 20th floor down to the front desk only to find out the problem was a low battery in the door lock. Once inside, we noticed the room wasn’t properly set up for four guests, as there weren’t enough towels provided. The bathroom design was also inconvenient. There are two sliding doors neither had locks, which makes privacy difficult. The air conditioning blew directly toward your face while lying on the bed, and the vents were too high to adjust. In addition, electric kettle, bathrobes, and slippers were not provided. On a positive note, the breakfast buffet was excellent. It offered a wide variety of choices, and the service was outstanding, making it a highlight of our stay.

Fantastic location, right next to a shopping mall and the light rail. Pike Place Market is a 7-minute walk, and the Space Needle is just 17 minutes away on foot. The room was huge, and the shower had great water pressure.

The hotel itself was in a great spot (Royal Caribbean cruise customer) and was clean and pleasant. The staff accommodated our early check in request (we arrived around 1pm) which was terrific - didn't have to wait YAY!!! The rest of the staff were all wonderful except for the bar staff. We placed an order for drinks/snacks at the bar and then sat off to the side nearer the restaurant. We had to ask at least three times for our order and the bartender/server was abrupt and rather surly. Everyone else was wonderful.

They upgraded our room upon arrival! The staff were very friendly and courteous. We had a beautiful view room overlooking the city on the 14th floor. The pullout couch bed is really only suitable for one child. Our oldest daughter took the couch bed and said it was very uncomfortable so we had everyone in the extra large king sized bed. The king size bed was very comfortable, and the mattress was soft. The room was relatively clean, although a little dusty. Probably because of the location and the age of the hotel. The room was fully stocked with water and snacks. The bathroom was extremely clean! Breakfast was not included, so we had a five minute walk to Starbucks. The concierge accommodated us with a $15 shuttle ride to the cruise ship dock. The shuttle service was excellent and they took care of all of our bags.

The good: The house is really clean and lovely. We have all we needed to cook at home, and the rooms were nice and spacious. The Bad: The location leaves a lot to be desired, lots of people fighting and threatening outside. Several nights we've had to endure listeng to screaming and someone being harassed. It's terrifying for my kids who may be technically adults but still on the younger side. The Ugly: We've had a little incident where my partner, who's not technologically knowledgeable accidentally purchased a movie through the owner's account. The owner went through the roof calling names and accusing without asking what happened first. Reading other reviews in airbnb we can see this is not the first incident with him not being the nicest. There are ways to communicate without going from zero to sixty. We paid a few thousand dollars for this stay, another 5 bucks is not something we're looking to swindle.