Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 22, 2026
Anonymous User
My experience at this hotel was a mixed bag.
**The Good:** The location is excellent, making it very convenient to get around. The front desk staff was also very friendly. They upgraded me to a higher room type at a great price during check-in, and the high-floor ocean view room was fantastic, even offering a view of Mount Rainier. The room amenities were also perfectly fine, and the room size was adequate.
**The Bad:** The housekeeping service felt like an invasion of privacy. I had hung the 'Do Not Disturb' sign before leaving, but they still entered to clean the room. I hadn't put my valuables, including cash and jewelry, in the safe that day (a lesson learned for next time), and my personal belongings were also left out. I was very upset when I discovered my room had been entered. There are no cameras on the hotel's guest floors, not even by the elevators, to prove whether or not I had the 'Do Not Disturb' sign up. However, after I complained to the hotel, the housekeeping staff actually lied, claiming they had asked me in person before I left if I wanted the room cleaned and only proceeded after getting an affirmative response. Lying takes this to a whole new level of problematic.
**Overall:** The Ctrip hotel butler service was good and a definite plus. However, the hotel's housekeeping service was truly disappointing. From now on, I'll definitely be more vigilant about protecting my belongings when traveling.
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Price per night from:DKK 1,482
Posted onFeb 26, 2026
Esther Aprilia Morrie
Hotel was clean, spacious and located conveniently! Hotpot place QiaoLin right below, which was convenient for me because I love hotpot hahahah
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Price per night from:DKK 1,482
Posted onMay 13, 2024
TineChan
The hotel's front desk service is very good, the room is clean, and free bath salts are delivered to the room. When checking in, the front desk will give 2 bottles of water and a welcome drink. Guests will be provided with a free glass of red wine from 5 to 7 o'clock, and free delivery to nearby attractions. The location of the hotel is very convenient, there are bus stops and supermarkets within 100 meters.
The room we stayed in this time also happened to have a little view of the Needle. Recommended for those traveling to Seattle to consider staying here.
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Price per night from:DKK 2,063
Posted onJul 22, 2025
CKWtrip
Sheraton Grand Seattle has a great downtown location, spacious room, and various amenities. The hotel is located right next to the convention center and few blocks to the downtown shopping / dining. The room is spacious for four of us with enough space to open our luggage and we did not feel cramped. On a higher floor, we had a nice city view. The hotel is updated and has a large lobby, Starbucks, a wine bar, restaurants, and fitness center/pool. We arrived in the early morning and was lucky to get an early check-in. The staff we encountered was nice and helpful and we had a good experience overall.
The hotel charges a destination fee that offers $20 dining credit to use in bar/Starbucks/selected restaurants and $10 Uber credit. Maybe because most people spend their $20 credits on Starbucks, the line was very long in the morning (~20 minutes). I would suggest going earlier or later to avoid the long line.
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Price per night from:DKK 1,563
Posted onOct 14, 2024
cauliflower
I visited with my family. The lobby desk staff was so friendly and I felt good. I also had breakfast at the restaurant below because I used my destination fee points. They were friendly and the food was good. The location was relatively safer than the market area, so I liked it.
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Price per night from:DKK 1,482
Posted onDec 14, 2025|King Room with Luxury Bathroom
Guest User
A decent value-for-money option in downtown Seattle. The breakfast selection is limited, but it's enough to fill you up â just don't compare it to hotels back home. The room was quiet, clean, and well-maintained, and the facilities were perfectly fine.
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Price per night from:DKK 1,065
Posted onApr 9, 2023
Quentin Fernandez
Down the hill from downtown Seattle so expect a walk/uber in to the city if youâre going that way. Also no fan in bathroom which kind of sucked and the TV wasnât working. Otherwise, next to the water which was really nice. ALSO $100 a night deposit for up to $500 for 5 nights+ so be aware.
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Price per night from:DKK 2,058
Posted onMay 16, 2026
Guest User
Overall, it's pretty good. The room was clean and tidy, and the bed was comfortable. The facilities are a bit basic though, and the curtains don't block out all the light. They claim to have breakfast, but it's just cookies, fruit, and coffee. The location is excellent, really convenient, and within walking distance to Pike Place Market and the Space Needle.
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Price per night from:DKK 770
Posted onAug 30, 2024|Two Queen Room
Guest User
The hotel staff are friendly, but not helpful. The washing machine was not working after I paid and put in the clothes and detergent, then I called the front, then they told me the washing machine is not working. I asked them why didnât they put out a notice, the front desk said he just found out when I call. At the beginning he asked me to wait till the next morning, then they can call the washing machine company to try to give me a refund. Anyways, they are not sure about if I get refund or not!!! At the end, going back and forth, the front desk agree to refund me in cash and give some detergent to go to another floor for the laundry.
I arrive Seattle late around 11pm in the evening with the car. I paid for the daily fee for parking. As I will be leaving Seattle only few hours after checking out, they told me I could not leave the car in the garage until late afternoon because they need the space. I said I paid for a âdaily feeâ, so in principle I should be able to park the car till late afternoon, but they told me not, it is my choice to check in late and they cannot do anything to extend my parking till late afternoon.
I asked them if that is the regulation, they should put that down clearly in the description and inform the guests in advance, particularly those international guests who might have another interpretation about the âdaily feeâ.
At the end, they allow me to park until 2 pm which is too early for me and I need to change my plan at Seattle completely due to the parking issue.
In conclusion, the general attitude is they are sorry if the guest has any problem, but they canât help much!!!!!
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Price per night from:DKK 1,165
Posted onMay 22, 2026
Guest UserThe good: The house is really clean and lovely. We have all we needed to cook at home, and the rooms were nice and spacious.
The Bad: The location leaves a lot to be desired, lots of people fighting and threatening outside. Several nights we've had to endure listeng to screaming and someone being harassed. It's terrifying for my kids who may be technically adults but still on the younger side.
The Ugly: We've had a little incident where my partner, who's not technologically knowledgeable accidentally purchased a movie through the owner's account. The owner went through the roof calling names and accusing without asking what happened first. Reading other reviews in airbnb we can see this is not the first incident with him not being the nicest. There are ways to communicate without going from zero to sixty. We paid a few thousand dollars for this stay, another 5 bucks is not something we're looking to swindle.
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Price per night from:DKK 1,306