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While the decor was modern and the cleanliness satisfactory, there were many aspects of the experience that fell short of expectations. Firstly, the absence of appropriately sized cups for the coffee machine was a notable inconvenience. Despite providing coffee, the lack of corresponding cups rendered the machine unusable, which was disappointing. Additionally, the bathroom amenities were subpar, resembling cheap, generic products found in supermarkets rather than the expected quality of hotel-grade toiletries. However, what truly exacerbated our dissatisfaction was the poor service attitude demonstrated by the host. When we communicated our delayed arrival due to a flight delay, the host abruptly ended the call midway through our conversation, displaying a lack of professionalism and courtesy. Furthermore, the inconsistency regarding the checkout time was deeply frustrating. Initially informed of a 2:00 PM checkout, we were later informed of a revised time of 12:20 PM, with the host confusing the pronunciation of ‘2’ and ‘12’. During our attempts to clarify this discrepancy, the host abruptly terminated the call, leaving my girlfriend and me feeling rushed and unduly pressured to vacate the premises. Overall, while certain aspects of the accommodation were satisfactory, the overall experience was marred by inadequate amenities and unprofessional service.

10/10 for the amazing staff and easy to communicate via WhatsApp. Room is comfortable with black out shutters and curtains. Simple cooking facilities with a full size fridge which is useful for longer stays. Shower pressure is great and airconditioner works well. Windows which can be opened provides fresh air. Restaurants, cafes, bakeries (including a 24hr one), supermarkets and bus stop are all within walking distance. Location is in Zemun which is about a 35 minute free bus ride to the city of Belgrade and 15 minutes car ride to the airport.

Excellent, spacious room. I was initially given a room on the 4th floor, but the elevator only goes to the 3rd floor. I asked to be upgraded to a room on the 3rd floor because my suitcase was very heavy, and there are also many steps to the reception desk, which was difficult for me. They upgraded my room without any problems. The room was clean, there was a bar, multi-level lighting, and hot water was available without any problems. It's in the old town area. The road to the hotel is cobblestone, so you can't drive right up to it. You'll have to walk about 300 meters. There are great restaurants and cafes nearby.

Simply the best location, right in the heart of Belgrade. From the airport, take the free 72 bus to the last stop and it's just a 5-minute walk to the hotel. The breakfasts are amazing, they have everything and more! In the room, there's tea, coffee, and water available at the cooler in reception. The bed is comfortable, and hot water is the most important thing for me. We stayed for one night on a layover. I really regret not booking a longer stopover, as the city feels so cozy to me. I will definitely come back to Belgrade and only to this hotel. I recommend it to everyone!

The hotel has a wonderful location and a wonderful spa area (very welcome after a busy day in Belgrade). Delicious breakfast and a beautifully decorated breakfast room! On our first night, we were checked in to a room of a lower category than we had booked. This room had beautiful decor, high ceilings, lots of light, and a coffee machine (but no coffee capsules). The next day, after we informed them of the room category, after lunch, we were given the room we had originally paid for (superior with a sofa) on the 4th floor. However, it was less comfortable than the standard room, the walls weren't quite clean, and it wasn't as beautifully decorated as the standard room. However, there were two coffee capsules. I can note that both rooms have exceptionally clean bathrooms, very good plumbing, and hot water pressure. Upon checkout, the staff apologized for the misunderstanding with the room category, and we didn't pay the city tax or two coffees. Thank you very much for a wonderful time in Belgrade!

The service was polite. Late check-in is available since the reception operates 24/7. The room was clean and looked good. No complimentary water was provided - only paid options in the minibar. Breakfast was tasty, but if you want an espresso or cappuccino, it costs extra; filter coffee is included in the breakfast. Parking is included in the price. There are 3 free spots in front of the hotel and about 10 in a yard behind it. Street parking in front of the hotel is in a paid zone, with Sundays being free. What we didn’t like was that it was 7°C outside, and the room was quite cold. The reception told us that heating from the air conditioner is turned off by the state, so it only blows cold air and they have no alternative. We had to sleep with three blankets, which was not very pleasant.

Staff are super friendly and helpful. Location is superb. Little draw back is that it’s really noisy during weekends as it is located in busy shopping area with parties downstairs.

There was a distinctive fragrance upon entering, which I personally disliked and found slightly unpleasant at first. However, it had an operable window, allowing for fresh air. The overall hotel was clean and tidy, with no stains on the bedding or bathroom fixtures. The breakfast was somewhat basic, and the taste didn't suit my personal preferences. Communication with the front desk was smooth in English, and any minor issues I raised were handled promptly and appropriately. The air conditioning has a preset temperature range that cannot be adjusted outside of that range. This might be a bit too cold for some guests. Important note: This is the first hotel I've stayed at in recent years that doesn't have USB ports. I recommend bringing your own power adapter. If you forget, there are places to buy them near the hotel. There are many bus routes outside the hotel (public buses in Belgrade are free). Belgrade's attractions are relatively concentrated and many are within walking distance.

What I liked most about the room was the clean floor and the small balcony. The lack of slippers in the room was a bit disappointing, but for one night it wasn't a big deal. The location is good, and both check-in and check-out were contactless. There are a couple of bars right across the street, for those interested.

I had a great stay at Level luxury Suites The location is perfect, close to all important things in Belgrade. the rooms is clean and comfortable, and the staff are friendly and helpful. Even though it's in heart of the city, it's very quiet and peaceful for sleeping. I highly recommend it . --- Feel free to customize it with specific details relevant to your experience!