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My wife and I were excited to be among the earliest visitors to this stunningly renovated hotel. Hotel staff was extremely pleasant and welcoming. Unfortunately, our enthusiasm waned as we discovered that the hotel still has some way to go before we could confidently recommend it to others. Issues started cropping up shortly after check-in. Our key card for the room didn’t work, and took several trips back and forth before it was properly activated. In our room, the air conditioning was non-functional, with the temperature remaining at 26°C / 79°F. Despite bringing this to the attention of multiple staff members, the problem remained unresolved. After an uncomfortable first night of attempting to sleep in a warm room, the hotel offered to change our room. We undertook the task of relocating from the 5th floor to the 2nd floor, only to realize that the AC in the new room wasn't working either, with no solution from the staff. It left us wondering why the room wasn't checked for proper functioning before having us move. In the second room, we noticed peculiar marks on the sheets. Pulling them back, we encountered bugs crawling on the mattress, leaving us feeling repulsed. We checked out, providing the front desk with photos and details of the situation. They offered no support or refund, only an apology and said they’ll call an exterminator. Pros: * Very friendly staff, especially in the restaurant * Excellent inclusive breakfast * Upscale design elements Cons: * Presence of bugs/insects on the mattress (I won't speculate on the type) * Non functioning AC * Showers leak, leading to bathroom flooding * Automatic closet light turns off when opened and remains on when closed, causing light leakage into the room at night * Absence of top sheets on the bed

The Envoy Hotel is situated in the wonderful centre of Belgrade. The breakfast is tasty but not special. The superior room is nicely decorated but has an enormous ledge near the window which makes it difficult to open. What makes the hotel special is 1) The hotels staff Anice who is wonderful, helping us a lot and Milos who helped us with the reservations. All the staff are great. 2)The perfect location.

I really liked the hotel! My son and I stayed for 5 days! Cleanliness, snow-white linen, soft pillows and blankets! Clean towels every day! The room is not cleaned every day, but this is not a fundamental point! They even give you an electric kettle upon request!!! Hot shower, air conditioning - everything you need for a comfortable stay! Thanks to the administrator, always with a smile and with pleasant wishes! Unfortunately, I did not take a photo of the room, but the lobby is unusually beautiful!

Best option. Luxury, all kinds of service, perfect furniture, TVset, bathroom, ect. Smooth bed and double pillows. Carpet. Chairs for resting. Big window from wall to wall with excelent view to Novi Beograd skyscrappers. Ideal breakfast, with too many options. They had also an old bus to take us to the airport.

Ideally located hotel. Stay here to be within walking distance to many bars, restaurants, shops, museums & sights. All the staff we encountered were very polite & spoke very good English. They were always willing to offer tips for restaurants, sights & transportation around the city. The breakfast had a great selection of healthy options along with the choice of freshly cooked meals. Even though the hotel is situated near to many bars, restaurants & the main shopping street, we never had a bad nights sleep. The rooms were well appointed & kept spotlessly clean. I would definitely stay here again.

I stayed one night at the Location Hotel so didn't spend very long there. The hotel was fine and the room was clean and comfortable. Despite the room facing on to a road and being on the ground floor, it wasn't noisy at all. Finding parking was very difficult but that's not surprising given the the town centre location. The hotel did have a reserved space outside which cost €12 per night. The location was excellent, being close to shops and a 10min walk to the main square.

It's a splendid, new hotel with relatively new equipment. Just be careful and it will hurt if you accidentally hit the corner of the bed. The sauna downstairs has wet and dry rooms and a swimming pool. You can also order champagne to be delivered. There is an extra charge for booking a massage. There is a charge for dinner and the presentation is good. There was no buffet when I went for breakfast. British breakfast and Serbian breakfast are available a la carte. There is also a la carte, and there is no charge for fruit juice and coffee. Remember to leave a message. I went there for my wedding anniversary and got the cake in the second picture as a gift ❤️ It’s very thoughtful. There are also welcome snacks in the room, macarons, which are also delicious 😋

Positive: Good restaurant and bar on the roof terrace in the 9. Etage (on the weekend with life music, what I didn't hear in my room in the 1st floor), free parking, good Wifi, good breakfast, faster check-in and check-out, relatively quiet room (despite main traffic road) Neutral: Double bed consists of 2 single beds with medium-hard mattress Negative: during my stay the AC did not work, so it became very warm in the room. Although you could alternatively open the window, it was very loud. Furthermore, the blinking advertisers disturbed the window. About 2,5 km to the center (ca. 40 minutes walk, taxis are difficult to get, but there is also a tram driving, could not find where due to language problems ...)

My recent stay at Five Points Square in Belgrade provided a mixed experience, but ultimately, it was satisfactory. The standout feature of this hotel is undeniably its convenient location. The location was just super convenient and central. Situated right next to the Republic Square, which is literally the heart of the city, the meeting point of locals, in close proximity to main attractions (within 15 minutes walk) it offered easy access to explore the surrounding area, which was a definite plus. The check-in process was smooth, and the staff were polite and helpful throughout my stay. The room itself was fairly small, clean and adequately furnished. The bed was comfortable, and I had a decent night's sleep. The bathroom was clean. The building was old and showed signs of wear and tear. The hotel rents 2 or 3 floors of the administrative building as I understood. This hotel could be a suitable choice for budget-conscious travelers looking for a centrally located base to explore the area. Upon check out, I've asked the front manager to show me bigger rooms. The room I was shown had a great view of the Republic Square. I will consider staying in this room again for my next visit this summer

Stayed here for a week. Great globalist recognition, used SUA to guarantee Regency Suite, which was located on 7th floor, where also Regency club is located. Club serves breakfast (with limited foods, but with no crowds) and evening spread (which has no hot food, but is otherwise very nice). Suite was nice, although some refurbishment (carpet) would be needed. Bed was ok, although it was not really king size as advertised, but two singles put together. Bath was ok, we had some problem with shower leaking water to the outside, as the design is not the best and water is not draining very well. Breakfast in the restaurant was good with quality foods, just quite crowdy at times. Also had one lunch in the hotel, which was also very good. Staff very nice and welcoming. Would stay here again, especially if hotel would invest in minor refurbishment, like replacing very tired carpets and beds.