Find 4-Star Hotels in Colombo

I recently stayed at the Colombo Court Hotel, and while it offers good value and excellent rooms, the hospitality felt a bit rigid for a tourist. First, the bright spots: The room itself was fantastic. It was large, impeccably clean, and featured great-quality sheets with plenty of excellent pillows. The bathroom was stocked with plush towels and quality toiletries. Since I arrived fighting a cold, the great selection of coffee and teas in the room was an absolute lifesaver. However, the customer service left a lot to be desired. I arrived at noon after an all-night flight. Even though it's the low season and the hotel felt completely empty, the front desk rigidly enforced the 2:00 PM check-in time. They didn't even offer an early check-in for a fee. Instead, I was told I could wait out in the heat by the pool for two hours. There was also a strange billing issue at check-in. The front desk asked me for a $43 payment, even though I had already prepaid in full. I had to firmly show them my paperwork showing the booking platform's virtual credit card payment before they backed off. They didn't bring it up again, but it felt a bit like a shakedown attempt. Finally, my booking confirmation explicitly stated checkout was between 11:00 AM and 12:00 PM. Yet, at 11:30 AM, staff knocked on my door telling me checkout was actually at 11:00 AM. Even after showing the front desk my confirmation, they insisted their rule was 11:00 AM. The staff was always friendly and polite, but it felt like they were serving their rulebook rather than their guests. The property is very clean but has much more of a business-traveler vibe than a welcoming tourist destination. I have another reservation here for my return leg, but I’ll be canceling it to stay somewhere else.

I booked a 6-bed female dorm but when checking in, they said I will be in 4-bed. Upgrading...it has only 2 persons, me and another foreigner. It has a private bathroom in the room. The interior is nice. It's located near KFC, tacobell, bread talk, and a supermarket chain. And also bus stops near by to Colombo Fort both train station and bus stand. I can't find another good hostel around Colombo.

I would not stay here again due to the noise levels into the evenings which prevented me from sleeping. Its a shame as other than the noise its a lovely Hotel, with friendly staff and its very clean and modern. I have raised the issue with the hotel (as well as raising when I was there) but am yet to hear anything back

フロントからドアマン、そしてレストランのスタッフがとてもホスピタリティに溢れていて素敵なホテルです。すぐ近くにスーパーもあり、大通りでトゥクトゥクも捕まえやすいので便利だし、何よりレストランの料理が最高に美味しくてめちゃ通いました！おすすめします！

I recently stayed at Anarva Hotel and had an absolutely wonderful experience. From the moment I arrived, the staff went out of their way to ensure I felt welcome and comfortable. The rooms were modern, spacious, and impeccably clean, with beautiful decor that added to the relaxing atmosphere. The amenities, especially the spa and pool area, were top-notch, providing the perfect place to unwind. The hotel’s location was ideal, offering easy access to nearby attractions, yet tucked away enough to feel peaceful and private. I also have to mention the dining experience—delicious food with a great variety of local and international options. Every meal was a treat! Overall, Anarva Hotel exceeded my expectations in every way. I highly recommend it to anyone looking for a luxurious and memorable stay. I will definitely be returning on my next visit!

I had a wonderful stay at the Mount Lavinia Hotel. From the moment I arrived, everything exceeded my expectations. The service staff were exceptionally friendly, professional, and always ready to help with a smile. The hotel environment was beautiful, clean, and very relaxing. I especially loved the garden area, the swimming pool, and the stunning beach views. Waking up to the ocean view from my room was an amazing experience. Even the washroom was well-maintained and offered a great view, which made the stay feel even more special. What impressed me the most was the genuine hospitality of the staff. They made me feel welcome throughout my stay and paid attention to every detail to ensure my comfort. Overall, I would rate my experience 10/10. Everything—from the location and facilities to the service and atmosphere—was simply perfect. I highly recommend this hotel to anyone looking for a relaxing and memorable stay in Sri Lanka.

My room was the one with little balcony, conveniently for someone who smokes. But it was filthy and lots of bird ****, looks like housekeeping doesn’t include that area. My room was on the 4th floor, there was also mosquitos in the room.

A good value hotel . Nice pool on the roof with a nice bar. It's in a very convenient location, near the Bambalapitiya railway station and some decent shops. Unfortunately the service was poor , they would take the towels away whilst cleaning the room and not replace them, I had to keep chasing the cleaners and reception to get towels . The balcony door had no lock or latch in it so it was open all the time and at night time that let the mosquitos in . Overall though it was value for money .

Good big room with nice view to the beach. Some restaurants are a few minutes nearby. Would recommend.