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Overall, it's a decent hotel. My room didn't have an iron or a closet. There's no microwave available for use. It's perfectly fine for a 1-2 day stay, but I wouldn't recommend it for longer. Housekeeping was daily, which was great 👍🏻. Breakfast was a buffet with a good variety.

The hotel's location is good; there's a clothes market nearby, and it's a 7-minute walk to the colorful houses. The airport is 25 minutes away. The room is clean and includes a hairdryer, fridge, water, shampoo, and soap. A kettle and iron are available on the floor. The linens are good, but the bed is a bit small for two people. Breakfast is ordinary, not luxurious, but you won't go hungry, and the coffee is good. The price is decent. We only stayed one night, and everything was perfectly fine. If you go to the very top of the hotel, there's a view of Table Mountain, and there's a very simple gym.

The hotel left an extremely positive impression. It is a little bit far from Cape Town itself, but it turned out to be a big advantage for me. Here there is silence and privacy, a sense of calm and complete security even later in the evening you can feel absolutely comfortable. The area around the hotel is perfectly developed: there are a variety of shops next to where you can find all the necessary, cozy souvenir shops, restaurants and cafes. I would like to mark the coffee coffee there really very delicious and atmospheric. The rooms are light, clean and charming, with a stunning ocean view. According to , no comment: everything is thoughtful and convenient. Cleaning at a high level. The staff deserves a separate praise always polite, attentive and willing to help at any time of the day.

I had many concerns about safety in Cape Town, but they were completely unnecessary here. There's a sizable supermarket just 10 meters away, and plenty of restaurants of all kinds. Most importantly, it's only a 15-minute walk from the VA (Visa Association), which is incredibly convenient.

HAVN Apartstay Hotel provided a comfortable and practical base during our Cape Town stay. The location was highly convenient, allowing easy access to major attractions such as Table Mountain and the Waterfront. The apartment-style layout suited our family well, offering sufficient space for luggage, children, and downtime. The room was larger than expected and exceeded our initial expectations in comfort. While there was a slight lingering smoke smell upon arrival, airing out the room improved the environment. Staff were helpful and accommodating, especially when allowing us to store luggage prior to check-in. The overall experience balanced independence with hotel-style convenience. It was especially helpful during a busy sightseeing phase of the trip. HAVN offered a reliable, well-located option for families seeking flexibility and space in Cape Town.

This bed and breakfast is in the ideal location to visit Simon’s town and its coastline however the actual set up of the bed and breakfast is a huge let down. We arrived to find our room was not ready, once it was the place still looked unkempt, there was a bucket in the bath, the furniture had not been returned to its original locations well and the complimentary items seemed used. On our second night there was load shedding a common occurrence however there seemed to be no precautionary measures taken and we had to use our phone lights to climb the three flights of stairs to our room only to find the rechargeable light (obviously for such occasions) had no batteries and was therefore useless. As South African citizens we fully understand the uncertainty of power but for the cost and normal clientele of this accommodation we really expected there to be more in place. The meal times had been adjusted for the convenience of the staff who were on the premises compared to the welcome sheet details we received on arrival. The whole place seemed to be being run by support staff with no obvious manager on site for the three days we were there (we stayed over a weekend which I would assume to be a prime time) There is about 4 parking sports in front of the building but they were not being used to their full potential and often we had to park a little further away. Overall the location was the main positive. Considering the price we would have hoped to have better amenities and hope that the profile for this accommodation can be amended as there are no pools on the property unlike what the description had lead us to believe. Luckily the charm of Simon’s town and the beaches made up for the serious lack of attention to detail and luxury you would assume a place this price and in this location would have. 3/10 would probably not go there again.

The location truly can’t be beat — everything is within walking distance, which made my stay super convenient. The staff were very friendly and accommodating, and the on-site restaurant was excellent. However, the rooms felt a bit dated, and the carpet could really use a deep clean. My allergies were triggered with a runny nose and itchy eyes, which made the stay a little less comfortable. The bedding was clean and the bed was super comfortable though, with a reliable AC/heater. It was unfortunately disappointing that there was no gym available for guests. Overall, I’d still recommend this hotel primarily for its unbeatable location and great service, but I hope they consider updating the rooms, giving the carpets a thorough cleaning, and adding a fitness facility in the future.

Disappointed... What do you mean room is bigger than others... The balcony is as big and the apartment you crammed so many things in. The bathroom is not for people who can't deal with small/confined spaces... The heater fan thing is ridiculous.... JUST BUY A ELECTRIC DUVET OR SHEET... THAT WAY THE BED IS A COMFORT.

Your staff member Abdul should get a raise. I booked a room with a balconyfor a specific and special reason, then got told it was double booked with non-chalance. He went out of his way to make out stay special. The hotel itself is in a gorgeous area, clean, neat and has a lot to offer. Maybe get Abdul to train all your service employees to be customer oriented. Thank you Abdul, for giving this company everything! May God bless you in abundance

Great place. Amazing amenities. Wonderful location right opposite Canal Walk. Could do with an AC. Should have a reception at 9 palms, not having to go to the Crystal Towers to collect keys. Wifi password should be given to guests at check in