When I arrived at the hotel, I was told that my reservation was cancelled. I was very confused! I almost found another hotel. After a 12-hour flight and an hour's drive, I was shocked to hear that my reservation was cancelled when I arrived at the hotel! Later, the hotel front desk said that they found my reservation, so I continued to stay.
It is conveniently located near the airport, but there is nothing around the hotel. It is easy to access the highway. Since Irvine is not a large city, you can get to most places within 30 minutes.
Posted onSep 26, 2025|Hearing Accessible Two Queen Room
Guest User
The location of the highway exit is very convenient for travel. The facilities are a bit outdated. There are no toiletries or slippers, and no free bottled water. The surrounding area lacks a commercial atmosphere. Having a car is fine, but not having one is a real pain.
The room has windows that can be opened, and the light and air are good. The front desk guy knew that we were staying again and gave us a good room. The service was also very warm and responsive, although we didn't need daily cleaning. One of the elevators was under maintenance so it was a bit slow. The coffee and tea were gone after breakfast, but other hotels provide coffee and tea all day.