Find 3-Star Hotels in Kumamoto City

it was a very cute place!! the owner seemed like she loved the place very much, and was decorated very nicely. it’s a women’s only hostel, so i was glad that i was born a woman. i got one of the rooms - very clean, and the shred kitchen was nicely decorated. you can see the castle on the rooftop.

The room was nice, clean and peaceful for my solo 2 nights stay, and the bed and pillows were really soft and comfortable. The toilet is slightly small but it was clean. My stay also came with free breakfast, which I felt was just average as the japanese selection was on the saltier side. The location was a bit far off as I had to take the tram from the Kumamoto station with my luggage and walk a bit of distance to get to the hotel. However, the hotel is quite near the main indoor shopping streets which was convenient for me to walk around at night.

Since I had a 7-day JR Pass, proximity to a JR station was my top priority for this trip. The hotel is very close to the JR station, and it seems to attract a lot of business travelers. My initial impression was that some of the younger staff at check-in lacked a bit of enthusiasm. But I let that slide. After getting to my room, I couldn't find the Wi-Fi password anywhere. I went downstairs specifically to ask, and the response was 'in room'. I still tried to figure it out myself first, searching every corner, but still nothing. So I went back down. The older staff member was very friendly and helpful. As soon as she mentioned 'TV', I immediately understood, as many hotels back home display it on the television. She even drew a diagram to explain! Usually, when you enter a room and the power comes on, the TV turns on automatically, and you'd see it. But this time, I had to turn the TV on myself, which I hadn't thought of. It just goes to show that service attitudes can vary among different staff. In Japan, I've always admired the professionalism across all industries, but this was the first time I've encountered such a service attitude from a staff member. Overall, this hotel's proximity to the JR station and its excellent value for money make it worth staying at.

Great location, very close to Kumamoto Castle and within walking distance. The shopping street is just a few steps behind the hotel. The front desk service was excellent! 👍

Although they have a private carpark by side of the hotel, there was a parking fee charge of 2,000yen. But you're guaranteed a parking spot if you come back later at night. There are more parking lots in the multi storey carpark by side of the hotel. The hotel is very clean and I think it's relatively new. The front desk reception was very friendly n helpful. They also have a guest lounge on the ground floor next to the reception. Free flow of coffee and soft drinks plus some alcohol choices like sparkling wine. The lounge is open to hotel guests from 3pm to 11pm. They also provide coffee to go. The first 2 pictures is the view from our room. Across the highway from the hotel there's a Daisy & an Aeon supermarket. Very convenient to grab some food n light groceries. It's a good location to be in. I'll definitely be coming back to this hotel.

Although we have booked a smoker room(no more non smoker room available), we asked for a “smoke-free treatement required” due to my wife’s pregnancy. Checked that box here on trip.com and specifically mentioned on the special request. But to our disappointment, the room still had a lingering smell of smoke. I asked the front desk but they said we could switch rooms for 14700 yen. We understand that there would be no other cheaper rooms available due to golden week, but they could’ve offered to clean the room again or something but they didn’t. We also requested for extra pillows for my pregnant wife on the special request, but non were given. At their price range, we thought we could get more decent treatment. I have stayed on other cheaper hotels with much better treatment. I hope they would do better next time.

It's a 5-minute walk from the airport bus stop, in an alley next to an arcade, behind a department store, and within 20 minutes of walking to the south gate of Kumamoto Castle. It's the perfect location for sightseeing in Kumamoto.

The tea cup in the room was not clean, i wish the hotel payed more attention to that. The hotel itself is very close to the station and the breakfasts are good, I've been there twice and each time the food was a little different. The staff at reception desk is very helpful

It was a stay with a friend, but it was smooth from reservation to check-in, and the facilities in the room were perfect, so it became very satisfying. I was talking to my friend again to use it. Did the remote control battery on the TV run out? I couldn't use it, so please check it. It was a nice stay. Thank you very much.

Overall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.