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During my stay, I had an unpleasant encounter at the front desk. When I asked for towels, which I believed I had paid €4 for upon arrival, the receptionist (Felix) stated that I hadn't paid and that no one else was available to help me at that moment. The payment wasn't initially checked, and I was told that no towels would be provided without payment. After I returned with my receipt, the payment was still questioned, and it was suggested that the €4 might have been for something else, like another purchase. Before contacting a colleague, he made the remark, ”You're not showering tonight anyway,” even though I hadn't mentioned showering. I found this unnecessary and uncomfortable. Only after my insistence did he contact a colleague, who explained that the €4 was for the city tax and bed linen. Once this was clarified, the issue was immediately resolved. This situation could have been cleared up from the beginning if a colleague had been contacted right away. I also observed guests being loudly addressed in common areas when house rules were enforced, and activities were stopped without explanation. While the hostel itself was nice, the style of communication made my stay unpleasant. I would not stay here again and believe that clearer and more considerate communication from the staff would significantly improve the experience.

Ein sehr hübsches kleines Hotel. Sehr zentrumnah gelegen. Zimmer sauber, ordentlich. Frühstück ausreichend. Personal sehr nett, freundlich und hilfsbereit.

This property is in a great location in central Leipzig. An easy 10 minute walk from the central train station. Apartment was massive, modern, secure and very clean. No air conditioning though and we stayed in middle of summer - the room was very hot even with the plug in fan provided we were a little too warm. Also getting the access to the room is a little complicated but once we managed to get the information about how to check in (is all online), it was good. I would recommend staying here and I would stay again.

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I liked everything: parking, breakfast, location, breakfast, clean rooms, lots of space.

Very brand new hotel located closed to department store such as Globus, dm, TKMaxx and close fast food restaurant. All stay during this visit such a good memory.

Very clean and decent hotel! Beware of aligning your arrival with the Front Desk to be sure that somebody will be in the hotel (until 11pm)

Great location which is just like 5 minutes walk from the HBF station. A lot of wonderful restaurants nearby, including shopping areas. The rooms are clean and perfect for family trip.

Was stranded at the door step and was unable to get into. Ring up the given number and there's no one picking up. A kind soul, happen to be unit neighbour helps us out. Manage to contact them and realise that they DIDN'T email us the necessary documents and password inorder to gain access into the unit. Imagine what what if this happened on a late night. Very nervous and bad experience despite all the pros about this unit.

Ich war ziemlich zufrieden! Gute Lage. Freundliches Personal. Einzigst würde ich anmerken, dass es im obersten Stock im Sommer nicht angenehm temperiert ist.