Spa Hotels in Phuket

We had a great stay here. We first got free upgrade to the family room. The staff were friendly and helpful. What I was really grateful about was that I left Phuket for Krabi in a hurry so I forgot my envelop with cash in it (28k Balt). I called the hotel hoping someone could have found and kept it for me. But to be honest I didn’t have high hope as 28k Balt is a lot of money to the locals. To my great surprise they found it in the safe, and my power bank. A special thanks to the manager, Nancy! Thank you all so much!

We enjoyed the hotel and the location. The room was big and had a sea view, comfortable beds, everything what we needed was there, big balcony and was calm and piece full, you could enjoy sleeping at night and any part of the day. Breakfast was variable and had many things to offer, you could choose western and Asian things. The only moment for me was that the cleaning was made a bit late, we stayed in the sea until 12 and then wanted to take a rest in the room, but it was not done yet, so had to talk to the reception to make sure our room is ready before 12. For the rest I enjoyed a lot and will come again. The area is suitable for couples and kids, no crazy parties around, everything is civil and clean.

The hotel has gave us a calendar cause it was my birthday which is very nice of them. The floor in the room isn’t very clean. Only provided one big towel per one person after cleaning the room, with no small towels or hand towels at all. The breakfast is really good, slightly different everyday with good varieties. Did their complementary yoga class, the instructor was very nice and friendly but doesn’t seems to be a professional yoga teacher. Staff are very friendly. The hotel is very pretty itself but it is quite a long way walking back to our room from the lobby.

Some of the rooms are newly built and some are old. The family room I booked was not too big and was very clean. It had a balcony and there was a swimming pool downstairs. Breakfast is okay. There are also wontons that you can order as you like, both Chinese and Western. Open until 10 o'clock. The water in the swimming pool is very clean and it is cleaned every day. The waiters are also very kind. The key point is that the boss is Chinese and very considerate. Our airport drop-off was in the afternoon. After learning about it, we were able to delay check-out until 2 o'clock for free. We also gave him drinks while waiting for the bus. I have already recommended it to my friends!

On arrival, I insisted on inspecting the room first. I've learned these days to always do that before I pay. There is no lift, so we walked up the stairs to be greeted by wafts of **** smoke smells. That sets the scene for this place. The rooms are nice and clean and pretty spacious. They all have amazing sea views. The problem is, there are no non smoking areas. There's cigarette and **** smoking everywhere. You literally can't sit by the pool after lunchtime without getting stoned! And I hate the smell of ******** and we don't smoke so we really did not come to the right place. In the morning, the debris from the parties of the downstairs rooms are all over the grass. Empty bottles, chip packets, cigarette butts, all around the sun loungers down by the pool. We were shocked that the hotel staff had not cleaned it up prior to 9am and us getting to the pool. They say they have a 24/7 service desk but we got stuck in Charong at some expats house, no taxi service availabe, uber didn't work, so we tried calling the hotel for an hour (9:15pm - 10pm) to see if they could organise a taxi for us, but they don't answer the phone. When we finally got back, there's a guy doing accounts or something on the front desk and I asked him why they don't answer the phone. He told me they don't answer it at night. The breakfast buffet is budget. The bacon is kept with the chef so you can't help yourself. The sausages look like floor sweepings (and one bite told me that's the case). There's barely a smile from any of the staff. Really terrible experience. If you're just after a room that's central and clean,and you can smoke **** and cigarettes all you like, but you don't care for the rest of the experience, then this is the place for you. The only other bonus was that there's no kids so the pool while stinky of smoke, is at least quiet.

Pro: The location is perfect, right in the middle of everything. Clubs, bars, massages, food truck literally just steps away. The room had a balcony with “partial sea view”. The elevators have a panoramic view over the city. Ac was working fine! Bathroom was spacious. Nice pool with bar. Cons: breakfast was the same everyday, excpect they added the leftover food from day before. I have no problem with this, we need to fight against food waist, but the basic selection was boring. Room was extremely noisy. No sound proof doors to the corridor and none to the balcony. There are some clubs steps away and the do extremely loud music till 1-2 am. Please be prepared you need earplugs. The windows needs to be replaced. The cleaning was okay(ish), of course we found hairs here and there.. All in all a good stay, but not sure I would choose again due the extremely loud music.

Stayed there for 4nights, rented a car to drive around and was given free parking in the hotel basement with super efficient security team on standby. 👍🏽 The swimming pool had clear view of the seaside, gym was a little small but full of equipment. Room was clean as shown on photos. Breakfast spread is quite a lot, definitely spoilt by choices. Lastly, the Staffs are all welcoming, warm and friendly! Had a chat with a few of the front desk personnel, and definitely love the vibes they are giving. Will come back for sure!

Overall is good. Food and staff are nice. Facilities are well maintained. However the housekeeping is required for an improvement. We completed an online survey pre check in including the choice of the bedding. We asked for a duvet with satin cover (one of the options), however, the size of duvet is much bigger than the duvet. It looks weird….

Tastefully designed hotel. Spacious room. It would have been better if the different blocks were connected by sheltered walkways. Breakfast was delicious with limited options, but the pool was beautiful and large. Staff were generally friendly. Do note that there are several cats within the hotel. This resort is also very popular among Chinese tourists.

Wow I don't have words to describe this beautiful resort. We stayed here for 7 nights, and it was the best resort we've stayed at. Let's start with the staff, they are so welcoming, always smiling and always help you! Especially the staff in the breakfast, and especially the amazing woman in the egg station who makes you a delicious omelette. The breakfast is amazing with a lot of choices and a very good service and good cappuccino. The resort itself is so beautiful!! The architecture, every detail is so amazing. Water everywhere. You can just enjoy walking around this beautiful place. We took the Cabana Suite and we are very happy with this choice. The room is HUGE, with direct access to the Cabana Pool, which is amazing, very big and refreshing. We haven't been in the main pool but it also looked very beautiful :) In the cabana pool, as well as the main pool there is an amazing bar inside the pool. From the cabana pool you also have a door directly to your shower. The shower itself is amazing, with a ”rain” shower coming from the top of the ceiling. You receive a lot of complimentary things in the room, and every day 4 bottles of glass bottled drinking water which was amazing since we didn't need to buy water outside. We will come back for sure. Everything was just perfect! From the staff, to the architecture and beauty, to the food and comfortability.