Spa Hotels in Hakuba

What an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel. Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself. We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet. In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies. Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!

The room is not small for Japan, it is clean and the view outside the window is beautiful. The service is friendly and there is a semi-open-air private hot spring. Although there is no scenery, it is still very comfortable to take a bath after skiing. The restaurant and bar are both very nice. I met the owner and had a pleasant half-day, half-English chat with him. The owner also treated me to many drinks. The only downside is that there is no elevator, which makes it a little troublesome to move luggage. If you want to eat at the restaurant, remember to make a reservation one day in advance.

We stayed 5 nights (late Feb) in a room with twin beds and an additional lounge/bed. Room was clean and very spacious with a couple of chairs and table to sit and look out at the mountain view (worth asking if this is available). Was great to look out in the morning to see what weather to expect. Bathroom had separate shower room with a bath tub, separate toilet room and then basin area. Onsen very good. Ski storage and drying room together in one big room - can lock skis, although no one worried about it. Owner of the hotel provides wonderful care for the guests offering advice on the area, timetables, restaurant recommendations, called ahead helping us with our next leg of the journey and even cooked (he is an accomplished chef) a degustation dinner for us and another couple - delicious!! Get your lift passes through the hotel for a good discount. We typically walked the 10min to the bus terminal when going to other mountains and put our shoes in an on mountain locker (200 or 300 yen) while skiing which made travelling around more comfortable. Breakfast at the hotel was very plentiful with many options - always an egg dish, hot dishes, japanese breakfast, toast, fruit, yoghurt, coffee & tea and much more. We really enjoyed our stay and will definitely be back.

It is a long-established pension, but it was very clean and comfortable. Dinner was a very delicious full course with soup, fish, meat, dessert, etc. Guests can enjoy homemade yogurt for breakfast. The dining room was large and there was enough space to sit next to each other, so I could enjoy my meal without worrying about corona infection. After dinner, relax in front of the fireplace with a drink. The bath is spacious and the shower has plenty of hot water. The private parking lot is large enough for peace of mind, and the slopes are within walking distance, so you don't have to wait in line for the shuttle bus in the village. Would definitely visit again.