Citadines Raffles Place Singapore Reviews

Response from Property: Hi Valued Guest,Greetings from Citadines Raffles Place Singapore.Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to know that you were happy with our convenient location and appreciated the cleanliness of our serviced residence.We sincerely apologise for the discomfort caused by the firmness of the bed and the inconvenience experienced in obtaining additional towels during your stay. Please be assured that we have shared your feedback with the relevant team for their immediate review and improvement, as we continuously strive to enhance our guests comfort and satisfaction.All of us sincerely thank you for giving us the pleasure and privilege of hosting you at our serviced residence and we earnestly hope to welcome you back. We are at your service, and we wish you well.Kind regards,The management of Citadines Raffles Place Singapore

Response from Property: Dear Valued Guest,--Thank you very much for staying at Citadines Raffles Place Singapore and for taking the time to share your kind feedback.--We are delighted to hear that you enjoyed the unforgettable view from our top floor. It is always a pleasure to know that our guests are able to take in and appreciate the unique surroundings from our property. –We are also pleased that our central location and convenient access to transportation, including the nearby subway and vibrant bar street, contributed to a comfortable and enjoyable stay.--Your satisfaction means a great deal to us, and your comments serve as valuable encouragement for our team to continue delivering a memorable experience to all our guests.--We look forward to the opportunity of welcoming you back in the near future.--Warm regards,The management of Citadines Raffles Place Singapore

Response from Property: Dear Valued Guest,--Thank you very much for sharing your feedback following your recent stay at Citadines Raffles Place Singapore.--We are delighted to know that you had a very clean and comfortable stay with us. Your kind words are a wonderful encouragement to our team, who are committed to maintaining high standards of cleanliness and comfort for all our guests.--It was a pleasure having you with us, and we look forward to welcoming you back to Citadines Raffles Place Singapore in the near future.--Warm regards,The management of Citadines Raffles Place Singapore

Response from Property: Dear Valued Guest,Greetings from Citadines Raffles Place Singapore.Thank you very much for taking the time to share your review following your recent stay with us. We are delighted to know that you found your apartment and bed comfortable, appreciated our convenient location in the heart of the Central Business District, and enjoyed the communal facilities such as the shared kitchen and laundry area.We are especially grateful for your kind compliment about our team’s service. Your recognition means a great deal to us, as our staff are dedicated to creating a welcoming and enjoyable experience for every guest. It brings us great joy to know their efforts contributed positively to your stay. Your kind words will certainly be shared with the team as encouragement to continue providing service excellence.We have also taken note of your observation about the weekends being quieter in the area. While the Central Business District tends to be more tranquil during Saturdays and Sundays, we are pleased to share that our prime location offers easy access via the MRT to various entertainment, dining, and shopping areas across Singapore. Our team will be most happy to recommend nearby attractions and activities for your next visit.Thank you once again for your kind feedback. We look forward to welcoming you back for another comfortable and pleasant stay soon.Kind regards,The Management of Citadines Raffles Place Singapore

Response from Property: Dear Valued Guest,Greetings! Thank you for staying at Citadines Raffles Place Singapore and for letting us know you had a great stay with us.We are delighted to know that you had a smooth check-in experience and appreciated the convenience of storing your luggage before your apartment was ready. ---It is also heartening to hear that you found the apartment tidy and clean, enjoyed the pool area, and made the most of our central location with easy access to eateries, attractions, and public transport.Your kind feedback means a great deal to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the near future.We are at your service and we wish you well. Warm regards,The management of Citadines Raffles Place Singapore

Response from Property: Dear S&E, --Greetings. --Thank you very much for taking the time to share your detailed feedback following your recent stay at Citadines Raffles Place Singapore. --We are truly grateful that you chose to stay with us, and we especially appreciate your comments regarding the pet-friendly nature of our serviced residence. --We sincerely thank you for highlighting the size of the 22 square metre Studio Executive apartment that you stayed in, and we apologise for any discomfort and disappointment this may have caused during your visit. --Please allow us to share that, as we aim to cater to the diverse needs of our guests, we offer a total of eight apartment types with varying sizes and configurations in our room inventory. Many of our guests have expressed that they enjoyed very comfortable stays in these alternative apartment options, and we would be pleased to welcome you back to experience one of them on your next visit.Please allow us to explain that information about the size and layout of each apartment type is also stated under the respective apartment categories on the Ctrip website, and we encourage future guests to refer to these details when making a booking. --We are also truly sorry to hear about the cleanliness and noise issues you encountered. ---Your observations about the damp floor, stained quilt cover, and noise disruptions are concerning, and we sincerely apologise for the inconvenience these may have caused, especially for your puppy. Rest assured, your feedback has been shared with our housekeeping and operations teams to ensure immediate improvement and to prevent recurrence. --We are glad that you found our location convenient, with easy access to Boat Quay, Clarke Quay, various hawker centers, and various amenities, and we appreciate your helpful tip for fellow travellers to bring along an umbrella. --Once again, thank you for your valuable feedback. While we are pleased to know your overall experience was good, we hope to have the opportunity to provide you with an even better and more comfortable stay in the future. --We are at your service and we wish you well. --Kind regards, --The management of Citadines Raffles Place

Response from Property: Dear PPM Tang,Greetings from Citadines Raffles Place Singapore.Thank you for taking the time to share your positive review. It is truly heartening to know that our serviced residence remains your preferred choice during your business trips to Singapore.We are delighted that the convenient location, with its proximity to many eateries, several tourist attractions and various public transport options, continues to enhance your stays. Your kind words about our facilities such as the communal laundry room, the coffee bar and in-room kitchenette are greatly appreciated.We are especially grateful for your compliment on our teams service approach. Our colleagues take pride in providing attentive yet unobtrusive service, ensuring that guests enjoy maximum privacy while having the convenience of do-it-yourself amenities. Your recognition will be shared with the team as it encourages us to continually deliver a welcoming and comfortable experience.It is our sincere hope that Citadines Raffles Place Singapore remains your accommodation of choice whenever your travels bring you back to our city-state. As always, we have truly enjoyed being of service to you and we look forward to welcoming you again.We are at your service and we wish you well. Kind regards,The management of Citadines Raffles Place Singapore

Response from Property: Dear Antony,--Thank you for choosing to stay at Citadines Raffles Place Singapore and for taking the time to share your feedback.--We are pleased to hear that you found your stay both convenient and comfortable. It is always our aim to provide a welcoming and seamless experience for our guests, and we are delighted that we were able to meet your expectations.--Your kind words are greatly appreciated by our team. We look forward to the pleasure of welcoming you back in the near future.--Warm regards,--The management of Citadines Raffles Place Singapore

Response from Property: Dear Valued GuestGreetings from Citadines Raffles Place SingaporeThank you very much for taking the time to share your wonderful review following your recent stay with us. We are delighted to hear that you had a great stay with us, and that you like the ambiance and decor of your apartment and found the facilities to your satisfaction.With your recent experience staying with us, we sincerely hope our serviced residence will be your choice accommodation whenever your travels bring you back to our city state. It has truly been our great privilege and pleasure to have been of service to you and we earnestly look forward to welcoming you back. We are at your service and we wish you well.Kind regards,The management of Citadines Raffles Place Singapore

Response from Property: Dear TMulyanto,Greetings! Thank you for choosing Citadines Raffles Place for your recent holiday in Singapore and for taking the time to leave us a perfect rated review for your experience at our strategically located serviced residence. All of us are delighted you had a great stay with us, and that you found our strategic location with proximity to many eateries, tourist attractions and public transport options convenient and ideal for exploring our city-state.All of us value customer satisfaction as a top priority and we are committed to our guests. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. It has truly been our great pleasure and privilege to have been of service to you, and all of us sincerely hope Citadines Raffles Place remains as your choice accommodation whenever you are back in our city-state. All of us earnestly look forward to welcoming you back. We are at your service, and we wish you well. Kind regards, The management of Citadines Raffles Place Singapore

Response from Property: Dear SingaporeanTraveller,--Thank you very much for sharing your feedback following your stay at Citadines Raffles Place Singapore.--We appreciate your understanding of our sustainability efforts, including our housekeeping-on-request service. As part of our commitment to environmental responsibility, this approach helps to conserve resources and reduce our carbon footprint, while still allowing us to provide personalised service based on our guests’ preferences.--That said, your reminder is well noted, and we will continue to ensure this information is clearly communicated to all guests upon check-in and throughout their stay.--Thank you once again for your valuable input. We hope to welcome you back for another enjoyable and comfortable stay soon.--Warm regards,The management of Citadines Raffles Place Singapore

Response from Property: Dear Anna27, --Greetings from Citadines Raffles Place Singapore! Thank you for choosing our strategically located serviced residence and for taking time to review your experience staying with us. –All of us are delighted you enjoyed your stay at our serviced residence, and that you managed to visit the Sky Garden on the 51st level in our building during your stay. ---We are indeed heartened to learn you like our serviced residence’s location due to its proximity to many eateries, several tourist attractions and various public transport options. –All of us sincerely thank you for giving us the great privilege and pleasure of hosting at our serviced residence, and we look forward welcoming you back. ---We are at your service, and we wish you well. -----Thank you for your valued support. ----Kind regards, --The management of Citadines Raffles Place Singapore

Response from Property: Dear Jasmine, Greetings from Citadines Raffles Place Singapore!Thank you for choosing our serviced residence and for taking the time to review your stay with us. All of us are delighted that you had a great stay with us, and you liked the ambiance of our apartments. We are indeed thrilled to learn you like our residence’s strategic location in the CBD with easy accessibility to many eateries, nearby tourist attractions and various public transport options. It is truly our great pleasure and privilege to be of service to you and all of us earnestly look forward to being of service to you again. We are at your service, and we wish you well. Kind regards, The management of Citadines Raffles Place Singapore

Response from Property: Dear Lilien,--Greetings!--Thank you for choosing to stay at Citadines Raffles Place Singapore and for sharing your positive feedback.--We are delighted to hear that you enjoyed our amazing location and found it convenient to explore the Marina Bay Sands area on foot.—Our team takes great pride in providing a comfortable and well-situated home away from home for our guests, and it is wonderful to know that our location enhanced your experience.--We look forward to welcoming you back for another memorable stay. -Warm regards,--Citadines Raffles Place Singapore