Citadines Raffles Place Singapore Reviews

Response from Property: Dear Valued Guest,--Thank you very much for staying at Citadines Raffles Place Singapore and for taking the time to share your kind feedback.--We are delighted to hear that you enjoyed the unforgettable view from our top floor. It is always a pleasure to know that our guests are able to take in and appreciate the unique surroundings from our property. –We are also pleased that our central location and convenient access to transportation, including the nearby subway and vibrant bar street, contributed to a comfortable and enjoyable stay.--Your satisfaction means a great deal to us, and your comments serve as valuable encouragement for our team to continue delivering a memorable experience to all our guests.--We look forward to the opportunity of welcoming you back in the near future.--Warm regards,The management of Citadines Raffles Place Singapore

Response from Property: Dear Valued Guest,--Thank you very much for sharing your feedback following your recent stay at Citadines Raffles Place Singapore.--We are delighted to know that you had a very clean and comfortable stay with us. Your kind words are a wonderful encouragement to our team, who are committed to maintaining high standards of cleanliness and comfort for all our guests.--It was a pleasure having you with us, and we look forward to welcoming you back to Citadines Raffles Place Singapore in the near future.--Warm regards,The management of Citadines Raffles Place Singapore

Response from Property: Dear Valued Guest,Greetings! Thank you for staying at Citadines Raffles Place Singapore and for letting us know you had a great stay with us.We are delighted to know that you had a smooth check-in experience and appreciated the convenience of storing your luggage before your apartment was ready. ---It is also heartening to hear that you found the apartment tidy and clean, enjoyed the pool area, and made the most of our central location with easy access to eateries, attractions, and public transport.Your kind feedback means a great deal to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the near future.We are at your service and we wish you well. Warm regards,The management of Citadines Raffles Place Singapore

Response from Property: Dear S&E, --Greetings. --Thank you very much for taking the time to share your detailed feedback following your recent stay at Citadines Raffles Place Singapore. --We are truly grateful that you chose to stay with us, and we especially appreciate your comments regarding the pet-friendly nature of our serviced residence. --We sincerely thank you for highlighting the size of the 22 square metre Studio Executive apartment that you stayed in, and we apologise for any discomfort and disappointment this may have caused during your visit. --Please allow us to share that, as we aim to cater to the diverse needs of our guests, we offer a total of eight apartment types with varying sizes and configurations in our room inventory. Many of our guests have expressed that they enjoyed very comfortable stays in these alternative apartment options, and we would be pleased to welcome you back to experience one of them on your next visit.Please allow us to explain that information about the size and layout of each apartment type is also stated under the respective apartment categories on the Ctrip website, and we encourage future guests to refer to these details when making a booking. --We are also truly sorry to hear about the cleanliness and noise issues you encountered. ---Your observations about the damp floor, stained quilt cover, and noise disruptions are concerning, and we sincerely apologise for the inconvenience these may have caused, especially for your puppy. Rest assured, your feedback has been shared with our housekeeping and operations teams to ensure immediate improvement and to prevent recurrence. --We are glad that you found our location convenient, with easy access to Boat Quay, Clarke Quay, various hawker centers, and various amenities, and we appreciate your helpful tip for fellow travellers to bring along an umbrella. --Once again, thank you for your valuable feedback. While we are pleased to know your overall experience was good, we hope to have the opportunity to provide you with an even better and more comfortable stay in the future. --We are at your service and we wish you well. --Kind regards, --The management of Citadines Raffles Place

Response from Property: Dear Antony,--Thank you for choosing to stay at Citadines Raffles Place Singapore and for taking the time to share your feedback.--We are pleased to hear that you found your stay both convenient and comfortable. It is always our aim to provide a welcoming and seamless experience for our guests, and we are delighted that we were able to meet your expectations.--Your kind words are greatly appreciated by our team. We look forward to the pleasure of welcoming you back in the near future.--Warm regards,--The management of Citadines Raffles Place Singapore

Response from Property: Dear Valued GuestGreetings from Citadines Raffles Place SingaporeThank you very much for taking the time to share your wonderful review following your recent stay with us. We are delighted to hear that you had a great stay with us, and that you like the ambiance and decor of your apartment and found the facilities to your satisfaction.With your recent experience staying with us, we sincerely hope our serviced residence will be your choice accommodation whenever your travels bring you back to our city state. It has truly been our great privilege and pleasure to have been of service to you and we earnestly look forward to welcoming you back. We are at your service and we wish you well.Kind regards,The management of Citadines Raffles Place Singapore

Response from Property: Dear SingaporeanTraveller,--Thank you very much for sharing your feedback following your stay at Citadines Raffles Place Singapore.--We appreciate your understanding of our sustainability efforts, including our housekeeping-on-request service. As part of our commitment to environmental responsibility, this approach helps to conserve resources and reduce our carbon footprint, while still allowing us to provide personalised service based on our guests’ preferences.--That said, your reminder is well noted, and we will continue to ensure this information is clearly communicated to all guests upon check-in and throughout their stay.--Thank you once again for your valuable input. We hope to welcome you back for another enjoyable and comfortable stay soon.--Warm regards,The management of Citadines Raffles Place Singapore

Response from Property: Dear Anna27, --Greetings from Citadines Raffles Place Singapore! Thank you for choosing our strategically located serviced residence and for taking time to review your experience staying with us. –All of us are delighted you enjoyed your stay at our serviced residence, and that you managed to visit the Sky Garden on the 51st level in our building during your stay. ---We are indeed heartened to learn you like our serviced residence’s location due to its proximity to many eateries, several tourist attractions and various public transport options. –All of us sincerely thank you for giving us the great privilege and pleasure of hosting at our serviced residence, and we look forward welcoming you back. ---We are at your service, and we wish you well. -----Thank you for your valued support. ----Kind regards, --The management of Citadines Raffles Place Singapore

Response from Property: Dear Jasmine, Greetings from Citadines Raffles Place Singapore!Thank you for choosing our serviced residence and for taking the time to review your stay with us. All of us are delighted that you had a great stay with us, and you liked the ambiance of our apartments. We are indeed thrilled to learn you like our residence’s strategic location in the CBD with easy accessibility to many eateries, nearby tourist attractions and various public transport options. It is truly our great pleasure and privilege to be of service to you and all of us earnestly look forward to being of service to you again. We are at your service, and we wish you well. Kind regards, The management of Citadines Raffles Place Singapore

Response from Property: Dear Lilien,--Greetings!--Thank you for choosing to stay at Citadines Raffles Place Singapore and for sharing your positive feedback.--We are delighted to hear that you enjoyed our amazing location and found it convenient to explore the Marina Bay Sands area on foot.—Our team takes great pride in providing a comfortable and well-situated home away from home for our guests, and it is wonderful to know that our location enhanced your experience.--We look forward to welcoming you back for another memorable stay. -Warm regards,--Citadines Raffles Place Singapore

Response from Property: Dear Wee Leong Raynauld, Greetings! Thank you very much for your kind review and for choosing to stay at Citadines Raffles Place Singapore.We are pleased to hear that you found our location convenient and your Studio Executive apartment clean and comfortable. As a serviced residence situated in the heart of the Central Business District, our guests enjoy easy access to a wide range of eateries, nearby tourist attractions, and excellent public transport connectivity—ideal for both business and leisure stays.We are especially grateful for your kind compliment on the friendliness of our team. Our staff take great pride in creating a warm and welcoming environment, and your recognition is truly appreciated. It is feedback like yours that motivates us to continue delivering attentive and heartfelt service to all our guests. Thank you for fuelling everyone's passion to serve! Thank you once again for staying with us. We hope to have the opportunity to welcome you back for another enjoyable stay.We are at your service, and we wish you well. Kind regards,The management of Citadines Raffles Place Singapore

Response from Property: Dear Zhi Xiang, --Greetings from Citadines Raffles Place Singapore! –Thank you for choosing our serviced residence and for taking the time to review your stay with us. --All of us are delighted that you had a great stay with us, and you liked the ambiance of our apartments and facilities. --We are indeed thrilled to learn you like our residence’s strategic location in the CBD with easy accessibility to many eateries, nearby tourist attractions and various public transport options. –It is truly our great pleasure and privilege to be of service to you and we hope Citadines Raffles Place remains as your choice serviced residence in our city-state. –It is truly our great pleasure and privilege to be of service to you and all of us earnestly look forward to being of service to you again. –We are at your service, and we wish you well. --Kind regards, --The management of Citadines Raffles Place Singapore

Response from Property: Dear Valued Guest, --Greetings! --Thank you for choosing Citadines Raffles Place Singapore for your recent business trip and for your high recommendation for our serviced residence. --All of us are delighted you had a great stay with us, and you liked our residence’s location due to its proximity to many eateries, tourist attractions and various public transport options. --We are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to everyone, and nothing motivates us more than knowing our team’s service contributed to the success of your stay with us. Please be assured we will be sharing your heartwarming compliments with our team members, and we will definitely thank them for their dedicated service. Thank you for making our team members feel valued too! –-With your recent experience staying with us, we sincerely hope our serviced residence will be your choice lodging whenever your travels bring you back to our city-state. –It has been our great pleasure to have been of service to you and all of us earnestly look forward to welcoming you back. --We are at your service, and we wish you well. Thank you for your valued support. ---Best regards, --The management of Citadines Raffles Place Singapore

Response from Property: Dear Valued Guest, --Greetings! --Thank you for taking the time to share your detailed feedback regarding your recent stay at Citadines Raffles Place Singapore. ---All of us are pleased to hear that you found our serviced residence to be in a really convenient location, with easy access to MRT stations, coffee shops, restaurants, and nearby attractions. --We are delighted that you enjoyed the amenities we offer, including the gym, running track, laundry facilities, and the ample working space in the lobby. -- It's wonderful to know that you found the one-bedroom Executive loft apartment beautiful and well-equipped, and that you appreciated the ability to open the balcony door for fresh air in the evening. --We regret to hear about the lack of privacy on the balcony and the inconsistent service you experienced. Your feedback regarding the need for more privacy between rooms and the varying levels of service from our receptionists is valuable to us, and we will address these concerns to improve our guests' experience. ---We also apologize for the housekeeping oversight in not replacing your empty soap or changing the sheets during your stay. --We are glad that our team was able to assist you by storing your bags before and after checkout, allowing you to explore the city conveniently. --Thank you once again for your honest feedback. We hope to have the opportunity to welcome you back to Citadines Raffles Place Singapore in the future, providing you with an even better and more seamless experience. --We are at your service and we wish you well. --Best regards, --The management of Citadines Raffles Place Singapore