Wellesley Hotel

Wellesley Hotel Reviews

Wellesley Hotel

57 Jalan Iconic Point Iconic Point, Simpang Ampat, Penang, 14100, MalaysiaView Hotel Details
Wellesley Hotel
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Wellesley Hotel Guest Reviews

4.2/5
Very Good
151 review
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(151)
Positive reviews(145)
Reviews with photos/video(32)
Clean and tidy(35)
Awesome stay(23)
Great location(23)
Friendly staff(15)
Convenient location(9)
Perfect for business trips(8)
Awesome amenities(6)
Negative reviews(6)
Anonymous User
Standard Queen Single Room with River View (Non-smoking)
Stayed in Jan 2025
Couples
6 review
4.0/5
Very Good
Posted on Feb 4, 2025
The cleanliness is something need to be improved. Strand of hair can be seen on the toilet wall and bits of plastic can be found of the room floor. Other than that everything is good.
Response from Property: Dear Guest,Thank you for your feedback. We apologize for the cleanliness issues and will address them immediately. We appreciate your positive comments about the rest of your stay.Best Regards,Wellesley team
Anonymous User
Standard Queen Single Room with River View (Non-smoking)
Stayed in Jan 2025
Solo travelers
3 review
1.2/5
Posted on Feb 6, 2025
Ant everywhere, terrible experience, i never seen a hotel will have so many ants. The toilet also dirty. The reception said don’t have room for change, so I have to stay full day in this room. Waste my money and time.
Response from Property: Dear Guest,we are very sorry to hear about your negative experience with the ants and cleanliness of your room. We understand your frustration and apologize that we were unable to offer you a room change. We will be addressing these issues with our housekeeping and pest control teams immediately. Thank you for bringing this to our attention.Best Regards,Wellesley Team
Guest User
Standard Queen Single Room with River View (Non-smoking)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 31, 2024
good customer service , good cleanliness for both room and toilet , car park space available , good water pressure in toilet , plenty dining option because there are many restaurant and cafe in the surrounding area . overall good experience thank you for the freegift😚
Response from Property: Dear Guest, Thank you for your kind words! We're delighted you enjoyed your stay. Best Regards, Wellesley teams.
空中小狗
Standard Queen Single Room with River View (Non-smoking)
Stayed in Nov 2024
Solo travelers
23 review
4.5/5
Great
Posted on Dec 30, 2024
The hotel is located at a new mall which has quite a lot of restaurants and convenience stores, although a bit distant compared to Georgetown, the price is relatively low and is still neat and looks modern. Cleaniness is ok but could do better, the cups in the washroom are not cleaned.  But bed is clean and has no smell so it’s a good point here.
Response from Property: Dear Guest,Thank you for your review. We appreciate your feedback regarding the location, cleanliness, and the convenience of the mall. We will address the issue with the uncleaned cups with our housekeeping team. We are glad you found the bed clean and comfortable.Best Regards,Wellesley teams
Anonymous User
Standard King Single Room with City View (Non-smoking)
Stayed in Nov 2024
Family
22 review
4.0/5
Very Good
Posted on Jan 3, 2025
Selected the hotel to convience my family. to attend the comoetition, it s clean room and price readonable . tv and other room ameries is provided in the room 😀 Will return again
Response from Property: Dear Guest, Thank you for your kind words! We're delighted you enjoyed your stay. Best Regards, Wellesley teams.
L.YenWei
Standard Queen Single Room with River View (Non-smoking)
Stayed in Nov 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Dec 14, 2024
I recently had the pleasure of staying at the Wellesley Hotel, and I must say that it exceeded my expectations in every way. From the moment I arrived, I was treated to exceptional service and hospitality. The staff were friendly, attentive, and went above and beyond to ensure that my stay was comfortable and enjoyable. The room itself was beautifully decorated and spotlessly clean. The bed was incredibly comfortable, and the amenities were top-notch. The hotel's location was also perfect, with easy access to the city center and a variety of local attractions. Throughout my stay, I was impressed by the hotel's attention to detail and commitment to providing a high level of service. From the prompt and courteous response to my requests to the thoughtful touches like complimentary bottled water and fresh towels, it was clear that the staff were dedicated to making sure I had a memorable experience. Overall, I would highly recommend the Wellesley Hotel to anyone looking for a comfortable, convenient, and luxurious place to stay in city. Whether you're traveling for business or pleasure, this hotel is sure to exceed your expectations.
Response from Property: Dear Yen, Thank you for your kind words! We're delighted you enjoyed your stay. Best Regards, Wellesley teams.
Siow Wei
Standard Twin Room with City View (Non-smoking)
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Quite small room but clean. Many eatery around within walking distance.
Response from Property: Dear Siow, Thank you for your kind words! We're delighted you enjoyed your stay. Best Regards, Wellesley teams.
Retirees
Standard Queen Single Room with River View (Non-smoking)
Stayed in Sep 2024
Couples
8 review
4.0/5
Very Good
Posted on Oct 16, 2024
Well located in iconic point in Simpang Ampat. Clean place but only parking need to pay by TNG and claim yourself online rm10. They have a conveniently placed a water dispenser near the lifts
Suet Eng
Standard Queen Single Room with River View (Non-smoking)
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Nice location, located in iconic point. In front got CU, family mart, McDonald’s, Starbucks, coffee bean, Chagee, beautea, Secret recipe, ZUS, Baskbear, CIMB, Mix store, and KFC nearby. Even if come back late also no need worry about the parking lots. Three levels, two lifts. Easy checkin. Hotel and room not too big, but just enough for one night stay. Clean room and comfortable mattress and pillows. Aircond is individual not centralised, easy to control and cold enough.
Guest User
Standard Twin Room with City View (Non-smoking)
Stayed in Jan 2025
Family
10 review
3.7/5
Posted on Feb 10, 2025
My revisit trip, for family event. This hotel offers clean rooms and toilets, reasonable size for this price range. Good parking facility. However, hotel required higher standard of noice insulation. Door might be thin that noises of people walking pass the door, cutleries banging noises during breakfast time were clearly heard.
Response from Property: Dear Guest,Thank you for choosing to stay with us again for your family event. We appreciate your feedback regarding the room cleanliness, parking, and noise levels. We will take your comments into consideration for future improvements.Best Regards,Wellesley teams
Guest User
Standard Twin Room with City View (Non-smoking)
Stayed in Jan 2025
Couples
37 review
5.0/5
Outstanding
Posted on Feb 10, 2025
Room is very clean, location is great, staff is so friendly. A lot of parking space. Near to a lot of shop.
Response from Property: Dear Guest,We're delighted to hear you found our rooms clean, our location convenient, and our staff friendly. It's also great that you appreciated the ample parking and proximity to shops. We look forward to welcoming you back!Best Regards,Wellesley team
Guest User
Superior Queen Room
Stayed in Jan 2025
Business travelers
1 review
4.2/5
Very Good
Posted on Feb 18, 2025
Nice , clean ,alot restaurants arounding . Must try twice 11 cafe croffle dessert is very nice 😊
Response from Property: Dear Guest, Thank you for your kind words! We're delighted you enjoyed your stay. Best Regards, Wellesley teams.
SQFong
Standard Queen Single Room with River View (Non-smoking)
Stayed in Dec 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Feb 3, 2025
I had a pleasant stay at Wellesley Hotel, Penang. The hotel has a nice, refreshing scent throughout, which adds to the welcoming atmosphere. The rooms are clean and well-maintained, with cozy furnishings that make for a comfortable stay. The staff was friendly and efficient, ensuring a smooth check-in and check-out process. The location is convenient, making it easy to explore nearby attractions and dining spots. The only downside is that the room was a bit small, but it was still comfortable enough for a short stay.
Response from Property: Dear Fong,Thank you for your kind review! We're delighted you enjoyed the refreshing scent and cleanliness of our hotel, as well as our friendly staff and convenient location. We appreciate your feedback about the room size and hope to welcome you back for another pleasant stay.Best Regards,Wellesley team
Guest User
Superior Queen Room
Stayed in Nov 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Dec 16, 2024
exceeded expectations and absolutely will return to stay. Kudos to the Housekeeping team. Well done and thank you for a great and comfortable stay.
Response from Property: Dear Guest, Thank you for your kind words! We're delighted you enjoyed your stay. Best Regards, Wellesley teams.
Cayson Wong
Superior Queen Room
Stayed in Nov 2024
Couples
10 review
3.2/5
Posted on Dec 16, 2024
Stayed at this hotel and had a mixed experience. On the positive side, the rooms were impressively clean and well-maintained, which made for a comfortable stay. However, the noise levels were a significant drawback. The soundproofing in the hotel is practically non-existent. Conversations in the lobby could be clearly heard from the rooms, making it difficult to relax or get a good night’s sleep. If you value peace and quiet, this might not be the best place to stay. Overall, while the cleanliness of the rooms is commendable, the lack of sound insulation detracts from the overall experience. If noise doesn’t bother you, this could be a decent option. Otherwise, you may want to consider other accommodations.