Yuandawu Apartment (Shaoguan Poly Plaza)

Yuandawu Apartment (Shaoguan Poly Plaza) Reviews

Yuandawu Apartment (Shaoguan Poly Plaza)

Hall, 1st Floor, Building 7, Poly Zhongyu Plaza, No. 16 Baiwang Middle Road, Wujiang District, Shaoguan, Guangdong, ChinaSee Hotel Details
Yuandawu Apartment (Shaoguan Poly Plaza)
Yuandawu Apartment (Shaoguan Poly Plaza)Yuandawu Apartment (Shaoguan Poly Plaza)Yuandawu Apartment (Shaoguan Poly Plaza)
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1 night

Guest Reviews

9.2/10
Very Good
353 review
Verified reviews
Location9.2
Amenities9.1
Service9.1
Cleanliness9.3
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All reviews(353)
Positive reviews(339)
Reviews with photos/video(60)
Classy environment(35)
Awesome amenities(24)
Many amenities(16)
Easy to get around(14)
Friendly front desk staff(11)
Close to train station(11)
Convenient for shopping(9)
Perfect for business trips(8)
Negative reviews(14)
Guest User
Comfy Queen Suite
Stayed in Nov 2024
Couple
1 review
10/10
Outstanding
Posted on Jan 1, 2025
Very Good
Response from Property: 美好的瞬間就是看到您的評價,暖暖的,甜甜的,小店願你生活有滋有味,笑容天天都美!
Guest User
Pinsang Duplex Double Bed Room
Stayed in Dec 2024
Couple
3 review
10/10
Outstanding
Posted on Jan 21, 2025
The room is very clean, the transportation is convenient, and it is very close to the high-speed rail station. This is the second time I live in their apartment. My friend and I are very satisfied. It feels like home. The service of the lady at the front desk is very good~
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Response from Property: The most beautiful moment is seeing your evaluation, which is warm and sweet. We hope that you will have a fulfilling life and a beautiful smile every day!
Guest User
Pinsang Duplex Double Bed Room
Stayed in Dec 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jan 26, 2025
Very good, the boss has a good service attitude
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Response from Property: 😘Looking forward to your stay again
Guest User
Comfy Queen Suite
Stayed in Jan 2025
Traveling with friends
3 review
1.0/10
Posted on Feb 5, 2025
The room is ok, but the service attitude is worrying. When booking a room, I chose to upgrade the room type. When I went to the front desk, I was told that there was no upgrade. It showed that I would check out at 14. They also sent a message early saying that I would check out at 12. I'd choose a business hotel next time.
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Response from Property: Dear, when you checked in, the front desk told you clearly that you first booked a mahjong room and there was a king-size bed room. You were upgraded and the room was reserved until after 11pm. You cancelled the two rooms that were upgraded for you. The room was reserved for you for a long time and you were able to cancel it for free. You booked two more rooms temporarily and they were still arranged for you. The message sent by the hotel was a gentle reminder of your check-out time. They did not come to urge you to check out. You enjoyed the check-out time and the upgraded room type at the same time❤️
Pijiudulongqishi
Prime Duplex Family Room
Stayed in Jan 2025
Family
3 review
10/10
Outstanding
Posted on Feb 4, 2025
The experience is very good, the price is fair, I will come again next time.^◡^. If you need daily necessities, you can find the front desk
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Response from Property: Wow~ Thank you for your kind comments. It is our honor to receive your praise. We will do better and better. We look forward to your next visit.
Guest User
Duplex Room (2 Beds) (Mahjong)
Stayed in Jan 2025
Family
2 review
5.0/10
Posted on Feb 2, 2025
We parked for half an hour and they told us there was a spot, but when we arrived they said they were not responsible. The window was broken, it was freezing cold, the water heater ran out after one person took a shower, and I had to wait for a long time before I could continue taking a shower. It was really annoying. ! ! ! !
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Response from Property: We are very sorry for the bad experience you have had. We know that your feedback is very important to our improvement. We will take every suggestion of yours seriously and work hard to correct the problem and provide you with better service. Thank you for your support and understanding.
Guest User
Pinsang Duplex Double Bed Room
Stayed in Dec 2024
Family
1 review
7.5/10
Posted on Feb 1, 2025
The hot water is heated by a natural gas stove, so you need to check in advance to see if it is turned on, otherwise there will be no immediate hot water for bathing.
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Response from Property: We are very sorry for the bad experience you have had. We know that your feedback is very important to our improvement. We will take every suggestion of yours seriously and work hard to correct the problem and provide you with better service. Thank you for your support and understanding.
Guest User
Light Luxury Duplex Twin Room
Stayed in Dec 2024
Family
2 review
10/10
Outstanding
Posted on Jan 30, 2025
The room is very new and clean. It is a good choice for traveling with a family. There is also a complex downstairs, which is very good for eating and taking care of children.
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Response from Property: Wow, dear, your praise is so heartwarming again! I instantly feel full of energy, keep working hard! 💪💪
Guest User
Prime Duplex Family Room
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Jan 15, 2025
The house is very clean and comfortable, with complete supporting facilities. There is a large supermarket downstairs. It is very suitable for family travel. The service is also very good. I like it very much and will choose here next time.
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Response from Property: Your praise is our driving force. We are deeply pleased. We will continue to maintain excellent service and quality and look forward to providing you with better and better service and experience.
Guest User
Comfy Queen Suite
Stayed in Jan 2025
Booked for others
1 review
10/10
Outstanding
Posted on Feb 4, 2025
The service is very good and the room environment is also very good. Come again next time.
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Response from Property: Wow~ Thank you for your kind comments. It is our honor to receive your praise. We will do better and better. We look forward to your next visit.
Guest User
Light Luxury Duplex Twin Room
Stayed in Dec 2024
Other
6 review
7.5/10
Posted on Jan 25, 2025
Parking is inconvenient. It is best to call at noon to ask if you want to extend your stay.
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Response from Property: Dear guest, hello, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel has not done enough. I hope you can point out our shortcomings next time. We will try our best to do better. We serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope our service can bring you more surprises and touches. I look forward to your next visit.
Guest User
Comfy Queen Suite
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Jan 24, 2025
The room was very satisfactory. We lived in a duplex building, which had a very cozy feel.
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Response from Property: Quality and service are our goals, your satisfaction is our greatest pursuit! Your praise gives us great motivation! Thank you for your support, welcome again!
Beibei301
Prime Duplex Family Room
Stayed in Dec 2024
Family
3 review
10/10
Outstanding
Posted on Jan 21, 2025
Clean and convenient surroundings. High cost performance. Recommended
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Response from Property: The most beautiful moment is seeing your evaluation, which is warm and sweet. We hope that you will have a fulfilling life and a beautiful smile every day!
Guest User
Pinsang Duplex Double Bed Room
Stayed in Sep 2024
Business traveler
2 review
2.0/10
Posted on Nov 14, 2024
My earphones fell on the bedside table. I remembered it that day and called the front desk. They said someone was checking in and asked me to find them. Their attitude was perfunctory and the check-in environment was very poor. I don't know if the earphones were taken away by the cleaner or by the person staying there. When they were cleaning, they couldn't see it in such a conspicuous place. Did they not clean it? Or did they clean it and just picked up the things that others had left behind? Because I was in a hurry on a business trip, I didn't have time to waste with them and looked for it slowly. Because the earphones were out of battery, after a while I found that the person had charged them and used them. I looked up the location and it showed that it was right here in this store.
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Response from Property: I'm really sorry. The previous service left you with a bad feeling, and this is where we need to improve. I hope you can give us a chance... If you have any questions, please contact us as soon as possible. We will solve them for you. I wish you a happy life.
Guest User
Pinshang Double Room
Stayed in Dec 2024
Booked for others
1 review
10/10
Outstanding
Posted on Feb 3, 2025
The girl at the front desk was very patient
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Response from Property: Biubiu~ Sending you a grateful little heart💓 Thank you for picking us, love you! 💖