Sam's Town Hotel & Casino, Shreveport Reviews

Everything was awesome. Service was awesome. But the cafe downstairs was not the best.

Beautiful view, clean room, nice customer service. Water pressure was good for the shower too that’s always a plus.

The hotel room was beautiful inside. The staff were nice and it made for a great trip. 10 out of 10 recommend getting the River view. It is beautiful at night!

My wife and I, along with my father attended a big event. Stayed for 4 days. While visiting the multiple restaurants/coffee places, I have to say the service at Smokey Joe’s and Java were on another level compared to the upper class steak restaurant. Jonae @ Smokey Joe’s gave us the best service we’ve experienced at any restaurant!! (If I misspelled her name I apologize). The manager came by more than once to make sure we were continent. Five stars for service and even conversation with all there. The employees at Java, while faced with other difficult patrons still held it down and did a great job! As for the up scale steak restaurant, the chef and his team did a great job. But the wait staff was horrible. Not once was I asked if I needed a refill or anything after plate was served. My wife eventually had to stop someone to get more tea. That was the only disappointment of $275 meal.

We had a great time. We had a beautiful room and it was spotless. I highly recommend Horseshoe hotel and casino.

The bathroom would smell of sewage sometimes and in the hallway smelled like **** the two nights we stayed.

Check-in was easy and staff was friendly. Room was clean and comfortable. No issues.

No where to park trailer . Except by the strip club and block party .

Comfortable room at a small casino. Guest service team was exceptional and informative.

It was good, nice and clean. The staff there are really nice and will help you with anything you ask

Friendly staff and convenient location. Restaurants on site.

Couldn’t use the pool. It was on winter mode. It was 100° outside. The pool seemed to be hotter than 100°..

It would be nice to have a microwave in the room.

Sam’s Town in Shreveport offers a solid mix of comfort, fun, and Southern charm. The hotel has a classic casino feel — not super flashy, but clean, welcoming, and relaxed. The rooms are spacious, with comfortable beds and nice views of the Red River or downtown depending on your side. Some areas could use a little updating, but overall, it's a cozy stay. The casino floor is a good size with a variety of **** ******** and table games, and the staff is friendly and helpful. The restaurants on-site, like Smokey Joe’s Café, serve up good food, especially if you’re craving hearty, Southern-style meals. It’s not as wild as bigger city casinos, but that’s part of the charm — it’s more laid-back, and you don't feel overwhelmed. Plus, the location is great, with easy access to downtown Shreveport. Overall, it’s a great spot for a weekend getaway if you want a little casino action with a friendly, relaxed vibe.