Chongqing Tianhui Hotel (Guanyinqiao Hongqihegou Subway Station) Guest Reviews
4.7/5
Outstanding
574 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(574)
Positive reviews(568)
Reviews with photos/video(237)
Friendly front desk staff(112)
Large rooms(76)
Easy to get around(59)
Comfortable bed(30)
Would stay again(23)
Close to metro(20)
Good sound insulation(15)
Good views(9)
Negative reviews(6)
RegL
DeRucci Zero Pressure Standard Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Rooms are new anf clean, and the bed is comfortable and love the toilet bowl. Walking distance to train station and shopping mall. Lots of local eating places around. Had a pleasant stay in the hotel.
Response from Property: Dear guests, thank you for coming to our hotel. I am glad to see your favorable comments on the hotel's geographical location, sanitary conditions and service quality.
Khiok
Smart Queen Room
Stayed in May 2024
Solo travelers
44 review
3.7/5
Posted on Jun 14, 2024
No packet of sugar provided in the hotel room for tea drinking. Called front desk to ask about it and the did not wear spectacle girl got very lousy customer service reply very lousy that no. After 1 minute the front desk girl who wear spectacle called to said she can go outside to buy so was very impressed by this good customer service from this wearing spectacles girl.
Response from Property: Dear guest: Thank you for staying in our Hotel, the front desk staff also has a deep memory of you, the room does not provide sugar packets, I am sorry, after receiving the feedback of the staff, the store manager attaches great importance to your request, immediately let the staff reply you can go out to buy! Sorry again, I wish you all the best!
Guest User
Deluxe Family Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Great stay and even pushed check out time later.
Response from Property: 喜歡是一種聲音,是微風吹落露珠,欣賞一幅圖畫,是朗月點綴星空,謝謝您的喜愛與認可,酒店致力於為每一位客人打造一個輕鬆愜意的居住空間,期待您的下次入住,祝您生
Xiaoleiouni
Derucci Zero Pressure Double Bed Room With Derucci Mattress And Smart Toilet
Stayed in Jan 2025
Couples
9 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Excellent, large room, good facilities, laundry room upstairs, good front desk service, good room service, warm reception, good location, convenient travel, good shopping and good food
Original TextTranslated by Google
Response from Property: Tianhui Hotel is a young and vibrant hotel, showing its unique charm to guests with its simple style and warm and considerate service. The guests' affirmation is the greatest support and encouragement to the hotel. We will serve every family attentively and look forward to meeting you next time!
Guest User
Smart Queen Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The sanitation is very clean, the facilities are complete, the environment is good, the service is thoughtful, I will come to patronize this store again next time. The waiter will take the initiative to greet me, which is very considerate. I praise the service
Original TextTranslated by Google
Response from Property: Every encounter in life is a great fate. Thank you very much for your support. I hope to spend a wonderful time with you in the future journey!
Guest User
Featured Room (Double bed)
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The room is large, clean, and not noisy. The location is convenient. The room type was upgraded when checking in. It is a very good hotel. I will come again.
Original TextTranslated by Google
Response from Property: Every bit of love is a smile and touch from the bottom of our hearts. It is our wish to make you satisfied and happy, and we will continue to work hard. Thank you for your support!
Guest User
Smart Queen Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Stayed at this hotel during the New Year's Eve. The front desk upgraded the room type for free. The service was very good. The cats in the lobby were very cute. There were umbrellas at the front desk. There was no need to worry about bad weather. It was very convenient. I was really satisfied.
Original TextTranslated by Google
Response from Property: Every encounter in life is a great fate. Thank you very much for your support. I hope to spend a wonderful time with you in the future journey!
fugoooo
Smart Queen Room
Stayed in Nov 2024
Couples
11 review
4.7/5
Amazing
Posted on Jan 1, 2025
The room is very big and nice. There is a big dressing table, a sofa chair and a small table. The hotel upgraded us for free. It is very clean and the toiletries are of good quality. Turn right and walk down the intersection to Guanyin Bridge. It is still very close. A good choice for New Year's Eve holiday travel~
Original TextTranslated by Google
Response from Property: Every encounter in life is a great fate. Thank you very much for your support. I hope to spend a wonderful time with you in the future journey!
Guest User
Derucci Zero Pressure Double Bed Room With Derucci Mattress And Smart Toilet
Stayed in Nov 2024
Couples
14 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The environment is good and the room is spacious. It is clean and hygienic. Especially the front desk has a good attitude and good service. The people are nice and the voice is sweet. It is also close to the mall, very convenient. Not bad, give me an upgrade next time.
Original TextTranslated by Google
Response from Property: We are proud of our short moment. It is our honor to serve you. You must come back to experience it again! An accidental encounter can surprise you. This is the fate between Tianhui and you. We can leave a short memory in your memory.
Beijingkaka
Smart 2-bed Room
Stayed in Oct 2024
Travel with friends
57 review
4.7/5
Amazing
Posted on Dec 2, 2024
Facilities: Complete
Hygiene: Clean, the glass mirror can be wiped, facing the window
Environment: Comfortable, the bathroom has a bit of smell, it is recommended to deal with it, and the sound insulation can also be dealt with
Service: Warm and thoughtful, the service of the young lady is very considerate, there are travel guides and pit closure guides
Original TextTranslated by Google
6/7
Response from Property: Dear guest! Thank you for your suggestions. We will definitely give you feedback and correct any deficiencies in a timely manner. We are very honored to serve you. We know that only with unremitting efforts can we live up to your trust and do better. We look forward to meeting you next time. I wish you prosperity and love, and someone to accompany you to watch the sunset!
Guest User
Smart 2-bed Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Super satisfying hotel! Both the service and the environment are super super good~ On the first day of check-in, I didn't know how to turn on the projection screen and adjust the heating, and the front desk sister quickly helped us fix it~ We stayed in a double bed, the room was really big and the environment was very good! Most of the facilities are also automatically turned off the lights and curtains at the head of the bed with one button! Another thing to mention! I really like the super large full-length mirror at the entrance! Almost every day when I go out to play, I have to take ootd in front of it~ I have lived here for almost a week, and I am a little reluctant to leave🥺
Original TextTranslated by Google
Response from Property: Every day you have the opportunity to pass by someone, you may know nothing about him, but maybe one day, you can become a friend or confidant. Just like what you mean to us, a confidant knows how to listen and praise. The bedding is carefully selected to give you a good and comfortable sleep!
Guest User
Smart Queen Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 20, 2024
The room is very big. The front desk is very good. They helped store the luggage. The check-out time is one hour later than other hotels. The service is very good. I also upgraded the room type. The front desk and the hotel are very good. It is worth staying.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing to stay at Tianhui Hotel. We will capture your heart with high-quality service and hope to make you feel at home here. Every friend will treat the guests as family members and give them a warm welcome. Travelers abroad feel the warmth of home. With your encouragement, every friend will work harder. . . . . . .
Guest User
Smart Queen Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
This hotel really surprised me! The front desk service is very enthusiastic and always meets my needs in the first time. The room is spacious and bright, and there is a dressing mirror near the door so that you can dress before going out. I really love it. The bed is super comfortable and the facilities are complete. The accommodation experience here is excellent, highly recommended! Next time I come to Chongqing, this hotel is my first choice!
Original TextTranslated by Google
Response from Property: Dear guest, hello! I just want to say that in "The Right Bank of the Erjina River", there is a deep, inexplicable but passionate love for power, life, forest, flowing water, fallen leaves, sun and moon, breeze, moss, dancing shamans, and moonlight at night. And you are the right bank in the hearts of the hotel staff. With a tired body and heavy suitcases, we checked into Tianhui Hotel. Thank you for your stay. We immediately feel honored and look forward to your stay again.
Guest User
Smart Queen Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 12, 2024
I have to give this hotel a big thumbs up! The hotel has an elegant environment and exquisite decoration. The room is clean and tidy, and the details are carefully considered. The front desk service is impeccable, very polite and enthusiastic. The hotel is very close to Guanyin Bridge, which can be reached in more than ten minutes on foot. There are many delicious hot pot, barbecue, and home-style restaurants along the way. Every one of them is delicious. Chongqing is really fun, I love Chongqing!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your five-star praise. We always believe that stones will bloom, stars will talk, and you will eventually arrive through the wooden fences in summer and the snow in winter. Because of your support, our world has become different, and everything has the motivation to work hard. I wish you a happy life and look forward to your visit again!
Anonymous User
Smart Queen Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 12, 2024
I called to ask about the configuration and the order was great. There is a laundry room, the room has been upgraded, the service is very good, the room has a small refrigerator at this price, the mattress in the room is very comfortable to sleep on, and the hot water comes out very quickly. It is the most cost-effective and is completely sufficient for business trips. It is very close to the Guanyinqiao business district, and the recommended food is also delicious. I strongly recommend Tianhui Hotel.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Your comments, like a beam of warm light, illuminate the road of our service. As the Little Prince said: "What makes the desert beautiful is the well it hides somewhere." Your praise is the "well" hidden in our hotel, making our efforts meaningful and precious. Thank you for your recognition and look forward to serving you again!