Intercontinental Hotel & Resorts Hotels in Shenzhen

We live in NYC and my two daughters would visit this hotel once a year since they love their man made beach and the waterpark. I always booked the club room since the general service is not so good, this time they tried to offer me a room which is cheaper than the room I originally paid, I went back to the Conceriege and Toby there sorted it out immediately and brought a bell boy to move our bags to the right room. I do think it’s necessary to book the room with the club service since the general service is not so good and you do need that extra help. Via and Nico have always been helpful there and the girls had a good time. The breakfast buffet was a good selection or it’s always easy to get a taxi to dine outside. The rooms aged a bit and the hygiene level of the room needs to be improve, I could feel bed bugs during the night…and the stinky smell from the toilet….

I recently stayed at this hotel in Dameisha and was blown away by every aspect of the experience.From the private beach to the extraordinary staff, it exceeded all expectations. The highlight was the stunning private beach—just steps away from the hotel. I loved being able to throw on a bathrobe, walk straight to the shore, and take a sunrise swim in the warm sea. So convenient and relaxing! The staff made this stay truly special: - Lira (里拉), who contacted me a day before arrival via WeChat, arranged everything flawlessly. She surprised us with two perfect rooms tailored to our needs—my guests were thrilled! - After a hike in the rain, my shoe’s sole nearly fell off. At breakfast, I mentioned it to a staff member, and she immediately brought out glue, fixed it herself - Our luggage was handled even before check-in, and every request was met with warmth and efficiency. This place blends 5-star service with genuine warmth. Huge thanks to 里拉 Lira and the team for making our stay unforgettable. I’ll definitely return and highly recommend it to others!

I had such a great experience staying at the InterContinental. The room was very spacious, spotlessly clean, and everything felt new and well-maintained. The service was exceptional—every single staff member I met was genuinely friendly, helpful, and made me feel right at home from the moment I arrived. The breakfast was delicious with a wide variety of options to choose from. I also really enjoyed the gym—they offer different fitness classes, which is a nice touch. The indoor swimming pool is a great bonus, especially since you don’t have to worry about the sun, and there’s also a sauna for relaxing after a workout or swim. One thing that really stood out to me was how comfortable the bed and pillows were—I slept so well every night. It’s rare to find a hotel where you feel this relaxed and taken care of. Overall, everything about my stay was enjoyable and fun. The service truly made the whole experience unforgettable. I’d definitely love to come back again!