Yibai Light Luxury Hotel (Shenzhen Bao'an Haiya Binfencheng Branch)

Yibai Light Luxury Hotel (Shenzhen Bao'an Haiya Binfencheng Branch) Reviews

Yibai Light Luxury Hotel (Shenzhen Bao'an Haiya Binfencheng Branch)

No.37 Jian'an 1st Road, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
Yibai Light Luxury Hotel (Shenzhen Bao'an Haiya Binfencheng Branch)
Yibai Light Luxury Hotel (Shenzhen Bao'an Haiya Binfencheng Branch)Yibai Light Luxury Hotel (Shenzhen Bao'an Haiya Binfencheng Branch)Yibai Light Luxury Hotel (Shenzhen Bao'an Haiya Binfencheng Branch)
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Yibai Light Luxury Hotel (Shenzhen Bao'an Haiya Binfencheng Branch) Guest Reviews

4.3/5
552 review
Verified reviews
Location4.4
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(552)
Positive reviews(512)
Reviews with photos/video(177)
Awesome amenities(87)
Classy environment(57)
Good audiovisual experience(34)
Friendly front desk staff(27)
Well designed(15)
Close to metro(7)
Good views(3)
Perfect for honeymoons(2)
Negative reviews(40)
Guest User
Light & Shadow Double Bed Room With Large Screen Projection-Premium Youku Access
Stayed in Jun 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 3, 2024
1. The overall experience of staying in the hotel is very satisfactory. The front desk provides free luggage storage and wake-up service. 2. High service efficiency. The room was clean. 3. The hotel is surrounded by complete facilities, including Cantonese cuisine and Sichuan hot pot dishes, which are very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Bay Light Starry Room With Large Screen Projection-Premium Youku Access
Stayed in May 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jul 4, 2024
I traveled here from Zhejiang for a short period of time. I picked a lot of hotels, but I suddenly saw this one among so many. After looking at it for a while, I liked it and booked it. The pictures in the reservation were similar to the actual environment. It's basically the same thing, and it's quite smart. There are a lot of places to eat and shopping around, and it's very close to other places. It's really convenient. The bathroom is cleaned every day. The environment is clean and smell-free. The lady at the front desk is pretty. , the attitude is also very good. If you travel to Hong Kong and Macao, I highly recommend staying here.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Bay Light Starry Room With Large Screen Projection-Premium Youku Access
Stayed in May 2024
Family
9 review
2.7/5
Posted on Jun 16, 2024
The location is very convenient Near colorful city Smells of smoke The water in the bathroom is not good. The living room is very wet and water comes out. The chair is not very clean There are sparrows in some rooms Service is okay Can open electronically
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Bay Light Starry Room With Large Screen Projection-Premium Youku Access
Stayed in May 2024
Other
1 review
0.5/5
Posted on Jun 13, 2024
This is my first time to write a negative review for a hotel. Before I even entered the room, the corridor was full of changed sheets and slippers, and there was a strong smell. There were water stains all over the door. Unknown hair and hair could be seen everywhere in the room. There were paper towels left by previous residents on the floor next to the bed. The bedside table was full of dust. The price of more than 200 is not expensive. At least it must be kept clean, right? Really bad. Blacklisted
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Guestroom - 360° View
Stayed in May 2024
Other
2 review
1.0/5
Posted on Jun 9, 2024
It was super dirty. There was dust and mold everywhere in the room. Every cup was stained. The soles of my feet turned black after just a few steps without wearing slippers. The water in the shower was super slow. It was flooded after taking a shower. The shower head was also broken. The room door lock is said to be a smart door lock and can be opened using WeChat, but it turns out that it cannot be connected at all. I have to press the password every time to open the door. The room is so small that the furnishings are not connected to the Internet at all, and I can't even call the front desk. The entrance of the hotel is too small. It takes a strong man to carry the luggage up and take the elevator. Otherwise, you will be sweating profusely when pushing up the slope. There is no service at the front desk. She will never look at you when she talks to you. At night, there was a cleaning lady who kept banging on the door and said she thought no one was in the room, which affected your rest. This hotel will always be blacklisted😡
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Guestroom
Stayed in Apr 2024
Couples
12 review
5.0/5
Outstanding
Posted on May 19, 2024
The hotel is cost-effective and easy to stay. The service at the front desk downstairs is good. The hotel rooms are comfortable and clean. There is a large shopping mall nearby. There are many restaurants for picnics. The streets nearby are very busy. I have a good stay this time. It is better than 5 stars. 👍👍👍👍👍Stay here again next time you visit Libao District
Original TextTranslated by Google
6/12
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Kowoo
Guestroom
Stayed in Feb 2024
Family
16 review
3.7/5
Posted on Apr 15, 2024
I temporarily decided to stay one more night and booked a hotel near Haiya Colorful City. It only takes 5 minutes to walk there. It costs $310 a night. I am very satisfied with the room design. I prefer rooms with sofas and large tables. Hygiene level: Average. There were tea stains on the cup. There was a toilet smell when entering the room. Fortunately, something similar to aromatherapy was provided in the room (I don’t know what it was). The smell was eliminated by plugging in the electricity. Hotel facilities: It only provides ordinary accommodation and does not provide breakfast. I don’t really like to use mobile phone connection to open the door. The first time I didn’t open the door, I couldn’t open the door with the password. The second time I was given a different room, I ended up in someone else’s room. Fortunately, others didn’t blame me😱😱, the second time It took me three times to go back to the same room as the first time before I succeeded! As a result, it took a lot of time. Their corridors were not air-conditioned. I was hot and tired, pushing the stroller up and down. If I really wanted to stay in this hotel room, I had to lock the door! Room: The bed is very comfortable. Although the projection screen is large, you must close the curtains and turn off the lights to see clearly. I still prefer more TV. Another point is that the movable shower head is broken and there is no cold water supply. When it is turned on, it is super hot water. Fortunately, there is another fixed shower head that can be used. The water pressure is not very stable, sometimes hot and cold.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Harrychan31
Garden Room - City-View
Stayed in Jan 2024
Couples
42 review
4.0/5
Very Good
Posted on Feb 24, 2024
The hygiene is not very good. When I checked in, because the previous guest wanted to stay one more day, the front desk asked me if I could let them stay one more day and then arrange a common room for us. You can ask us for such an arrangement. It is kind of funny.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Before guests check in, we will conduct ward rounds, clean the rooms and change the sheets. Each step has standardized service procedures, so please feel free to check in. Regarding what you reported to the front desk and what you said, we have already punished her accordingly. Thank you for your tolerance and understanding of us. We will continue to provide good service and guest rooms. We believe that you will get a better stay experience next time you check in. , the hotel looks forward to your visit again and wishes you a happy life!
Aping1hao
Light & Shadow Double Bed Room With Large Screen Projection-Premium Youku Access
Stayed in Nov 2023
Business travelers
17 review
5.0/5
Outstanding
Posted on Dec 29, 2023
The front desk staff after the onboarding process was very nice. I upgraded to a room type. There was a strong smell in the room when I first entered. It was better to change to another room later. The room is not big. The wash basin is outside, not inside. In the bathroom, there is only half a door to the shower room, which cannot be closed. It would be much better if there was a door. The water would not run to the ground on the toilet. Also, the front desk was just so-so today. I postponed it until the afternoon. I checked out at 14:00. I was delayed because of something today. I wanted to check out at 15:00. She said that I would have to pay an additional fee. It was not very user-friendly.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Yibai Starry Garden Room With Large Screen Projection-Exclusive Youku Access
Stayed in Sep 2023
Other
6 review
5.0/5
Outstanding
Posted on Oct 24, 2023
I am very satisfied with this hotel this time. It is so new. There is a sign at the entrance.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Bay Light Starry Room With Large Screen Projection-Premium Youku Access
Stayed in May 2023
Other
6 review
5.0/5
Outstanding
Posted on Jun 9, 2023
Facilities: Very good Hygiene: very clean Environment: Convenient Service: Very good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Yibai Deluxe Mahjong Suite With Large Screen Projection-Exclusive Youku Access
Stayed in Nov 2024
Solo travelers
4 review
4.5/5
Great
Posted on Dec 22, 2024
個別服務員,答應客人要的服務,一整天過去了也沒反應。其他服務員很熱心周到,隨叫隨到。位置,商圈,都沒問題,酒店不自帶停車位,停旁邊也挺方便。
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Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Bay Light Starry Room With Large Screen Projection-Premium Youku Access
Stayed in Aug 2024
Couples
7 review
5.0/5
Outstanding
Posted on Sep 18, 2024
酒店位置非常好找,地鐵D口直走幾分鐘就到,酒店實境與圖片相符,裝修簇新,智能客控,乾淨衛生,空調和熱水都很給力,配合超兩米寬的大屏幕看電影很爽,臨街的落地玻璃窗很開揚,前台小賴姐姐很殷勤,附近有大商場,又有很多小店,吃的逛的都很方便,這個價錢非常滿意。
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Response from Property: "尊敬的賓客:您好!感謝您選擇了意柏輕奢酒店,也希望這個美麗城市和熱情的酒店工作人員能給您留下一段美好的回憶。期待您下次光臨! "
Guest User
Comfy 2-bed Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 2, 2024
酒店前台熱情服務周到,提出的問題都幫忙解決,環境整體温馨,還不錯,下次還會再來
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Light & Shadow Double Bed Room With Large Screen Projection-Premium Youku Access
Stayed in Nov 2024
Other
2 review
5.0/5
Outstanding
Posted on Dec 10, 2024
酒店新裝修,主打智能,用了小度能控制燈和窗簾,設備齊全,很方便
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!