Yuetian Serviced Apartment (Shenzhen Longgang Children's Park Yuyuan Metro Station Branch) Reviews
Yuetian Serviced Apartment (Shenzhen Longgang Children's Park Yuyuan Metro Station Branch)
1F, Building C, Building 5, Chuanghui Center, Hengming Bay, Aixin Road, Huilongpu Community, Longcheng Street, Longgang District, Shenzhen, Guangdong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Yuetian Serviced Apartment (Shenzhen Longgang Children's Park Yuyuan Metro Station Branch) Guest Reviews
4.5/5
Good
190 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
The sheets were torn and the air was very bad. It looked like no one had lived there for a long time. The pillows on the chairs were moldy...the slippers were also blackened and the prices varied greatly. The most important thing was that the air quality was quite poor and the room was stuffy and uncomfortable. It's comfortable, but the free parking and door-to-door takeout are really okay. The environment is too ordinary. The shampoo and shower gel in the bathroom are pirated. I really didn't expect this. Since I checked in at night, I went to work at 7 o'clock the next day. , didn’t take too many photos, *****
Original TextTranslated by Google
Response from Property: Dear, hello, I am the manager of the hotel. I am very sorry for your experience during your stay! We have scrapped damaged bedding and rubber shower slippers. The pillows have been cleaned by dedicated personnel. The air in the room was caused by the waiter closing the windows and doors just after cleaning. I supervised the aunt to clean the room and open the windows for ventilation. We have already reported the pirated shampoo and shower gel to our suppliers. Thank you very much for your supervision of the quality of our hotel!
The room was dirty and not cleaned well. Apart from being cheap, I will not come back again.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for taking time out of your busy schedule to leave a review for Yuetian Apartment. We are sorry that this unpleasant experience has been brought to you. We will provide more training for you. We look forward to your coming back to experience our new services. We give timely feedback to our department leaders to follow up and improve our services. It is an honor for all our staff to meet you in the sea of people. We are conveniently located at Longcheng Square Station of Metro Line 3 in the direction of Shuanglong and connected to bus M361. M230.M276..M317.M361.M446.M458. Get off at Aidi Garden and go back about 5 minutes to Hengming Yuetian Apartment. All the staff of Yuetian wish you all the best! May all go well with you! Dear guest, thank you for your review of the hotel! If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Duplex Room - 3-Bedroom (Fridge, balcony)
Stayed in Jul 2023
Family
2 review
2.0/5
Posted on Sep 5, 2023
When ordering, it was written that check in would be available at 14:00, but I still couldn't check in at 16:00. He said the cleaners did not have time to clean. The overall cleanliness is very poor. The room is different from what it looks like in the photos. The electricity went off when I entered. There was no electricity in the whole house and no one was repairing it. We had to turn it back to the main unit. The management is terrible, I won't book this apartment again.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for taking time out of your busy schedule to leave a review for Yuetian Apartment. We are sorry to have brought you an unpleasant experience. Your feedback about the smell in the room has been taken care of. All the cleaning aunties are on duty and the professional room manager will actually work the entire process. Training completed. We look forward to your coming back to experience our new services. We provide timely feedback to our department leaders to follow up and improve our services. It is an honor for all our staff to meet you in the huge sea of people. We are conveniently located at Longcheng Square Station on Metro Line 3 in the direction of Shuanglong and connected to bus M361. M230.M276..M317.M361.M446.M458. Get off at Aidi Garden and go back about 5 minutes to Hengming Yuetian Apartment. All the staff of Yuetian wish you all the best! May all go well with you! Dear guest, thank you for your review of the hotel! If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Richubuluo
Superior Two-Bedroom One-Living Room Suite (Fridge + Washing Machine + Balcony)
Stayed in Dec 2022
Family
9 review
1.0/5
Posted on Jan 27, 2023
I booked a room for three days. On the first day when I checked in at 14:30, the room had not been cleaned yet. I watched my aunt clean it, and found that she didn’t even change the bed sheets and quilt covers, but just cleaned it up for us😅😅😅 . Later, I took the sheets and quilt cover from her and changed them myself. The cabinets and tatami on the second floor were very dirty. I stayed here for three days, but the sanitation service didn't come once. Maybe it's because I said I didn't need to do the sanitation service, but I had to take out the trash. But the garbage was never emptied out for me once. It gives me a very bad feeling!
Original TextTranslated by Google
Response from Property: Dear customer, we are very sorry. All bedding will be replaced after check-out and cleaning in all rooms in our branch. Dirty linens will be uniformly sent to the washing factory for cleaning and disinfection. Please rest assured that because your stay coincides with the Spring Festival, my aunt took three days off. We apologize for the inconvenience this check-in may cause you!
Response from Property: 親親(づ ̄3 ̄)づ╭❤~您的選擇,能得到您的肯定與讚揚是我們無盡的榮幸。您的滿意就是對我們最大的肯定!入住期間,我們會盡我們最大的努力與權限,爭取為您帶來更好的入住體驗!為了您,我們將不斷超越與完善,期待與您下次美麗的邂逅。我們地理位置便捷,地鐵16號線愉園地鐵站C出口步行150米,接駁公交M361,M230.M276..M317.M361.M446.M458.愛地花園下車,往回大約5分鐘到恆明玥田公寓。玥田全體工作人員祝您千事順心!萬事如意!尊敬的賓客,感謝您對酒店的點評!
Response from Property: 親愛的,非常感激您選擇入住我們酒店,聽到您對酒店各方面的肯定,我們整個團隊都十分開心,酒店員工盡力創造一個舒適自在的環境,恭候您隨時體驗我們的貼心服務!希望下次為您提供更滿意的服務! 祝您生活愉快~我們地理位置便捷,地鐵16號線愉園地鐵站C出口步行150米,接駁公交M361,M230.M276..M317.M361.M446.M458.愛地花園下車,往回大約5分鐘到恆明玥田公寓。玥田全體工作人員祝您千事順心!萬事如意!尊敬的賓客,感謝您對酒店的點評!
Response from Property: 親愛的,非常感激您選擇入住我們酒店,聽到您對酒店各方面的肯定,我們整個團隊都十分開心,酒店員工盡力創造一個舒適自在的環境,恭候您隨時體驗我們的貼心服務!希望下次為您提供更滿意的服務! 祝您生活愉快~我們地理位置便捷,地鐵16號線愉園地鐵站C出口步行150米,接駁公交M361,M230.M276..M317.M361.M446.M458.愛地花園下車,往回大約5分鐘到恆明玥田公寓。玥田全體工作人員祝您千事順心!萬事如意!尊敬的賓客,感謝您對酒店的點評!
Guest User
Superior Two-Bedroom One-Living Room Suite (Fridge + Washing Machine + Balcony)
Response from Property: 親愛的,非常感激您選擇入住我們酒店,聽到您對酒店各方面的肯定,我們整個團隊都十分開心,酒店員工盡力創造一個舒適自在的環境,恭候您隨時體驗我們的貼心服務!希望下次為您提供更滿意的服務! 祝您生活愉快~我們地理位置便捷,地鐵16號線愉園地鐵站C出口步行150米,接駁公交M361,M230.M276..M317.M361.M446.M458.愛地花園下車,往回大約5分鐘到恆明玥田公寓。玥田全體工作人員祝您千事順心!萬事如意!尊敬的賓客,感謝您對酒店的點評!
Guest User
Superior Two-Bedroom One-Living Room Suite (Fridge + Washing Machine + Balcony)
Response from Property: 親親(づ ̄3 ̄)づ╭❤~您的選擇,能得到您的肯定與讚揚是我們無盡的榮幸。您的滿意就是對我們最大的肯定!入住期間,我們會盡我們最大的努力與權限,爭取為您帶來更好的入住體驗!為了您,我們將不斷超越與完善,期待與您下次美麗的邂逅。我們地理位置便捷,地鐵16號線愉園地鐵站C出口步行150米,接駁公交M361,M230.M276..M317.M361.M446.M458.愛地花園下車,往回大約5分鐘到恆明玥田公寓。玥田全體工作人員祝您千事順心!萬事如意!尊敬的賓客,感謝您對酒店的點評!
Response from Property: 親親(づ ̄3 ̄)づ╭❤~您的選擇,能得到您的肯定與讚揚是我們無盡的榮幸。您的滿意就是對我們最大的肯定!入住期間,我們會盡我們最大的努力與權限,爭取為您帶來更好的入住體驗!為了您,我們將不斷超越與完善,期待與您下次美麗的邂逅。我們地理位置便捷,地鐵16號線愉園地鐵站C出口步行150米,接駁公交M361,M230.M276..M317.M361.M446.M458.愛地花園下車,往回大約5分鐘到恆明玥田公寓。玥田全體工作人員祝您千事順心!萬事如意!尊敬的賓客,感謝您對酒店的點評!
Response from Property: 您好!感謝您在百忙之中還為玥田公寓點評,廚房做飯位置比較小哦,我們公寓沒有提供做飯哈。當時設計為了用電安全熱水器安裝在陽台,所以洗手間花灑使用熱水大約需要30秒。工程師傅已經密封洗手間反臭問題哦。衞生問題我們會讓阿姨打掃仔細一些,謝謝您的反饋,提高我們的服務.人海茫茫能遇到您是我們全體工作人員的榮幸。
Kwok Lai
Family Recreation Suite (Mahjong)
Stayed in Jul 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Aug 7, 2024
第二次入住
Translate
Response from Property: 親愛的,非常感激您選擇入住我們酒店,聽到您對酒店各方面的肯定,我們整個團隊都十分開心,酒店員工盡力創造一個舒適自在的環境,恭候您隨時體驗我們的貼心服務!希望下次為您提供更滿意的服務! 祝您生活愉快~我們地理位置便捷,地鐵16號線愉園地鐵站C出口步行150米,接駁公交M361,M230.M276..M317.M361.M446.M458.愛地花園下車,往回大約5分鐘到恆明玥田公寓。玥田全體工作人員祝您千事順心!萬事如意!尊敬的賓客,感謝您對酒店的點評!