Guoman Apartment Hotel

Guoman Apartment Hotel Reviews

Guoman Apartment Hotel

Minkang Road (Zhishengda Building), Longhua District, Shenzhen, Guangdong, ChinaSee Hotel Details
Guoman Apartment Hotel
Guoman Apartment HotelGuoman Apartment HotelGuoman Apartment Hotel
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1 night

Guest Reviews

7.3/10
94 review
Verified reviews
Location7.3
Amenities7.0
Service7.6
Cleanliness7.2
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All reviews(94)
Positive reviews(73)
Reviews with photos/video(16)
Convenient location(9)
Great value for money(8)
Easy to get around(7)
Friendly front desk staff(7)
Poor air conditioning(3)
Close to train station(2)
Classy environment(1)
Perfect for business trips(1)
Negative reviews(21)
Anonymous User
Cozy Queen Room
Stayed in Sep 2024
Traveling with friends
46 review
6.5/10
Posted on Oct 27, 2024
Hotel located very close to the North Railway Station, just one subway station. Subway located just 10 min walking from the hotel. Room big enough for one person. A bit old and dirty. The service was fine. Outside of the hotel many supermarkets and places for lunch or dinner.
Response from Property: Dear guest, thank you for your review. Thank you again for your affirmation of the hotel, and thank you very much for your praise and love for Xiaoman! I am very glad that our front desk service has been recognized by you. Xiaoman will continue to work hard and work together with all staff to bring a satisfactory stay experience to every guest staying in our hotel. Your recognition is the most precious compliment to us. Xiaoman is waiting for your arrival at any time.
Samdiamond
Standard Queen Room
Stayed in Apr 2025
Business traveler
10 review
6.0/10
Posted on Jul 15, 2025
Under staff lift is on 2nd floor need to carry luggage on stairs to use lift
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。入住期間您有任何問題都可以聯繫我們,您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高房間質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Valentin Celestin Marcel
Room
Stayed in Mar 2025
Solo traveler
4 review
5.5/10
Posted on Apr 18, 2025
Air-conditioning water was leaking and flowing the bed
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. If you have any questions during your stay, you can contact us. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of the room. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
YanaYana
Standard Queen Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 23, 2025
Good place near to mall and metro
Response from Property: 尊敬的賓客,感謝您的點評。再次感謝您對酒店的肯定,非常感謝您對小漫的好評和喜愛!很高興我們前台的服務得到了您的認可,小漫會再接再厲,努力攜手全體工作人員給每位入住我店的客人帶來滿意的入住體驗, 您的認可對我們來説,是最為珍惜的褒獎。小漫隨時恭候您的到來
Oyuntugs Batjargal
Room
Stayed in Jul 2024
Couple
1 review
4.5/10
Posted on Aug 12, 2024
Poor hygiene and cigarette smell. Hotel staff don’t talk English.
Response from Property: Dear guest, we will definitely pay attention to your opinions. We are very sorry for the dissatisfaction caused to you. Your opinions are also our growth. Thank you for your opinions. Excessive explanations are in vain. I hope you can give us a chance to correct yourself and make up for your mistakes. Finally, I wish you good health and family happiness.
SmithTommy
Room
Stayed in Jun 2024
Solo traveler
2 review
8.0/10
Very Good
Posted on Jul 14, 2024
Easy stay. Not a 5 star but its wortg what you pay. Location is great..
Response from Property: Dear guest, thank you for your review. Thank you again for your affirmation of the hotel, and thank you very much for your praise and love for Xiaoman! I am very glad that our front desk service has been recognized by you. Xiaoman will continue to work hard and work together with all staff to bring a satisfactory stay experience to every guest staying in our hotel. Your recognition is the most precious compliment to us. Xiaoman is waiting for your arrival at any time.
Brian A W
Standard Twin Room
Stayed in Dec 2023
Traveling with friends
33 review
4.5/10
Posted on Jan 26, 2024
This hotel is a bargain-basement stop. Price may be its only plus. The first room we were sent to had no tv; a/c unit which did not work and had the appearance of a room which had been recently vandalized… markings on the walls where photos or tvs or whatever had been torn off. The second room was better by comparison.There was a kettle, paper cups and water,but no tea (though advertised it had) . The tv worked with limited channels and a blurry picture. The a/c unit worked. Fortunately, we had six hours of a/c working which warmed the main room enough that we could undress for bed. The washroom did not warm. Showering was out of the question. At night we noticed a steady dripping sound coming from general direction of washroom but found no leaks. I am 6’1” … my feet stuck out the bottom of the bed. We stayed two nights rather than try to move a lot of heavy luggage. No service after check in. We washed with wet towels . Towels were not changed;garbage not emptied; beds not made; no sign of housekeeper. Location is not terrible; a metro station in under 1km. I would be hard-pressed to send anyone there. I will not stay there again.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. If you have any questions during your stay, you can contact us. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of the rooms. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Cozy Queen Room
Stayed in Mar 2025
Business traveler
1 review
6.0/10
Posted on Apr 18, 2025
Clean but old
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。入住期間您有任何問題都可以聯繫我們,您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高房間質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Mikhail Katugin
Queen Room
Stayed in Apr 2023
Business traveler
240 review
10/10
Outstanding
Posted on May 30, 2023
That’s good and cosy hotel!
Response from Property: Dear guests, we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, and thank you very much for your praise and love for Xiaoman! We are very glad that our front desk service has been recognized by you. Xiaoman will continue to work hard and work hard with all the staff to bring a satisfactory stay experience to every guest who stays in our hotel. Your recognition is the most cherished compliment to us. , Xiaoman is always waiting for your arrival!
Guest User
Standard Queen Room
Stayed in Oct 2024
Business traveler
1 review
10/10
Outstanding
Posted on Nov 9, 2024
This apartment is very good, the location is excellent, the room is clean and sanitary, the staff has a good service attitude, it is suitable for relaxation and rest, warm and thoughtful
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. Thank you again for your affirmation of the hotel, and thank you very much for your praise and love for Xiaoman! I am very glad that our front desk service has been recognized by you. Xiaoman will continue to work hard and work together with all staff to bring a satisfactory stay experience to every guest staying in our hotel. Your recognition is the most precious compliment to us. Xiaoman is waiting for your arrival at any time.
Anonymous User
Cozy Queen Room
Stayed in Mar 2025
Other
15 review
5.0/10
Posted on Apr 20, 2025
The location is convenient to Shenzhen North. If you have other friends who are pursuing it, don't expect too much...
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. If you have any questions during your stay, you can contact us. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of the room. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Thi Duong
Cozy Queen Room
Stayed in Mar 2025
Solo traveler
2 review
5.0/10
Posted on Apr 18, 2025
When I arrived, the elevator still worked, but when I returned, the elevator didn't work. I and my 20kg suitcase took the stairs from the 8th floor down. The bathroom was bad, and the air conditioner above the bed was dripping water.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. If you have any questions during your stay, you can contact us. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of the room. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Hua.L
Standard Queen Room
Stayed in Mar 2025
Family
17 review
3.5/10
Posted on Apr 18, 2025
The room is poorly ventilated and smells bad. The light near the door is not on and the lighting is dim.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. Thank you again for your affirmation of the hotel, and thank you very much for your praise and love for Xiaoman! I am very glad that our front desk service has been recognized by you. Xiaoman will continue to work hard and work together with all staff to bring a satisfactory stay experience to every guest staying in our hotel. Your recognition is the most precious compliment to us. Xiaoman is waiting for your arrival at any time.
Huahaiaibendan
Cozy Queen Room
Stayed in Dec 2024
Solo traveler
22 review
10/10
Outstanding
Posted on Feb 22, 2025
Facilities: Very good Sanitation: Very clean Environment: Beautiful, close to Shenzhen North Station Service: The front desk lady provided very good service
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. Thank you again for your affirmation of the hotel, and thank you very much for your praise and love for Xiaoman! I am very glad that our front desk service has been recognized by you. Xiaoman will continue to work hard and work together with all staff to bring a satisfactory stay experience to every guest staying in our hotel. Your recognition is the most precious compliment to us. Xiaoman is waiting for your arrival at any time.
Guest User
Room
Stayed in Nov 2024
Other
2 review
7.0/10
Posted on Feb 6, 2025
The facilities are old and the bathroom is inconvenient to use. The shower gel takes a long time to press.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. If you have any questions during your stay, you can contact us. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of the room. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!