Vienna Hotel ( Futian Convention & Exhibition Center ) Reviews
Vienna Hotel ( Futian Convention & Exhibition Center )
No.2014 Jintian Road, Futian District, Shenzhen, Guangdong, ChinaSee Hotel Details
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1 night
Guest Reviews
8.8/10
3014 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.6
Service8.8
Cleanliness8.8
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All reviews(3014)
Positive reviews(2744)
Reviews with photos/video(521)
Easy to get around(304)
Classy environment(205)
Friendly front desk staff(168)
Perfect for business trips(91)
Close to metro(91)
Average sound insulation(79)
Good Internet(26)
Negative reviews(270)
Guest User
Business Queen Room
Stayed in Jul 2025
Couple
11 review
10/10
Outstanding
Posted on Aug 18, 2025
Straightforward reliability. Also supported my late check out request
Response from Property: 尊敬的賓客,您好,感謝您抽出寶貴時間對維也納酒店(深圳會展中心店)進行誠摯的點評,維也納酒店深圳會展中心店位於深圳市福田區中心區繁華路段,位置優越,交通便利,臨近地鐵4號線/7號線/10號線福民站B出口直行500米,距離CBD、深圳會展中心300米,皇崗口岸1公里。配置洗衣房、餐廳,歡迎您再次入住體驗!
Mun
Deluxe 2-bed Room
Stayed in Nov 2024
Solo traveler
2 review
9.0/10
Great
Posted on Jan 16, 2025
Good location. About 400m to Exit B of Fumin subway station. Close to convenience shops, courier, pharmacy, dry cleaner and small eateries. Fast access to highway to Baoan Airport. Lift is old and slow especially during peak hours. I stayed on 15 floor. Front desk service was usually busy but adequate.
Response from Property: Dear guests, hello, thank you for taking the time to give a sincere review of Vienna Hotel (Shenzhen Convention and Exhibition Center). Vienna Hotel Shenzhen Convention and Exhibition Center is located in a busy section of the central area of Futian District, Shenzhen. It has a superior location and convenient transportation. It is close to Exit B of Fumin Station on Metro Line 4/Line 7/Line 10, 500 meters straight, 300 meters from CBD and Shenzhen Convention and Exhibition Center, and 1 kilometer from Huanggang Port. It is equipped with a laundry room and a restaurant. Welcome to stay again!
Brian NSK
Deluxe 2-bed Room
Stayed in Mar 2025
Couple
4 review
8.0/10
Very Good
Posted on Apr 6, 2025
The hotel is a bit old but the facilities are keeping in very good condition. Convenient location to access two large shopping malls!
Response from Property: 尊敬的賓客,您好,感謝您抽出寶貴時間對維也納酒店(深圳會展中心店)進行誠摯的點評,維也納酒店深圳會展中心店位於深圳市福田區中心區繁華路段,位置優越,交通便利,臨近地鐵4號線/7號線/10號線福民站B出口直行500米,距離CBD、深圳會展中心300米,皇崗口岸1公里。配置洗衣房、餐廳,歡迎您再次入住體驗!
Ken3986
Business 2-bed Room
Stayed in Feb 2025
Business traveler
84 review
8.0/10
Very Good
Posted on Mar 16, 2025
This is the standard hotel , and location is good .if you stay for overnight , that is fine one .
Response from Property: 尊敬的賓客,您好,感謝您抽出寶貴時間對維也納酒店(深圳會展中心店)進行誠摯的點評,維也納酒店深圳會展中心店位於深圳市福田區中心區繁華路段,位置優越,交通便利,臨近地鐵4號線/7號線/10號線福民站B出口直行500米,距離CBD、深圳會展中心300米,皇崗口岸1公里。配置洗衣房、餐廳,歡迎您再次入住體驗!
Travertine_Cloud-05
Superior Queen Room
Stayed in Jan 2025
Business traveler
14 review
10/10
Outstanding
Posted on Feb 23, 2025
Excellent customer service. They helped me with all my needs. The location is very convenient and in an area that seems a bit more quiet. The room is nice and the bed is super comfortable :)
Response from Property: 尊敬的賓客,您好,感謝您抽出寶貴時間對維也納酒店(深圳會展中心店)進行誠摯的點評,維也納酒店深圳會展中心店位於深圳市福田區中心區繁華路段,位置優越,交通便利,臨近地鐵4號線/7號線/10號線福民站B出口直行500米,距離CBD、深圳會展中心300米,皇崗口岸1公里。配置洗衣房、餐廳,歡迎您再次入住體驗!
Dandi0626
Superior Queen Room
Stayed in Apr 2025
Business traveler
12 review
7.0/10
Posted on Jul 28, 2025
I been to there for business trip. It was not bad. Price is cool
Response from Property: 非常抱歉這次入住給您帶來了糟糕的體驗,尤其是浴室排水問題和地板黏膩的情況,確實影響了您的居住舒適度,我們深感愧疚,目前我們已經安排工程部門對您提及的房間進行全面檢查和維修,確保排水系統恢復正常,並會對浴室及房間地板進行徹底清潔消毒,杜絕類似問題再次發生。希望能得到您的諒解,期待您的下次光臨!
D Rante
Romantic Queen Room
Stayed in Dec 2024
Family
8 review
8.0/10
Very Good
Posted on Apr 5, 2025
Hotel was easy to find
Close to metro
Good location
Staff were friendly
Room were a little dusty around the corners
Room looks different from what was shown and what we got
Room layout was kinda weird
Bathroom design is strange, not for everyone
Response from Property: 尊敬的賓客,您好,感謝您抽出寶貴時間對維也納酒店(深圳會展中心店)進行誠摯的點評,維也納酒店深圳會展中心店位於深圳市福田區中心區繁華路段,位置優越,交通便利,臨近地鐵4號線/7號線/10號線福民站B出口直行500米,距離CBD、深圳會展中心300米,皇崗口岸1公里。配置洗衣房、餐廳,歡迎您再次入住體驗!
Guest User
Business 2-bed Room
Stayed in Apr 2025
Solo traveler
6 review
8.0/10
Very Good
Posted on Jun 1, 2025
It was a bit noisy in the morning and I wanted to sleep in.
Response from Property: 親愛的客官,您好啊,十分感謝您與我們分享您的入住體驗,很遺憾未能達到您的期望,請接收我們誠摯的歉意。我們很抱歉,我們在某些方面做得仍不完美,感謝您抽出寶貴的時間告知我們的不足之處,以便我們改進。我們願在您的關注中成長,期待下次入住再次為您服務
Lashkery
Superior Queen Room
Stayed in Aug 2024
Business traveler
3 review
6.0/10
Posted on Sep 22, 2024
very close to exhibition center and staff was cooperative
Response from Property: Thank you so much for your kind words! We are delighted to hear that you had a great experience at our hotel. We take pride in providing our guests with the best possible service and facilities, and it's always a pleasure to receive such positive feedback,We hope to see you again soon and make your next stay even more memorable. In the meantime, if you have any further questions or requests, please don't hesitate to let us know.
Guest User
Superior Queen Room
Stayed in Mar 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Apr 7, 2025
Everything was great,service, location, room is very clean..
Response from Property: Dear guest, Thank you so much for showering us with such wonderful praise! Knowing that you had a great time, from our service and location to the cleanliness of your room, has made our day.We’re already counting down the days until you visit us again. If there’s anything specific you’d like for your next stay, just let us know!
匿名顧客
Standard Queen Room
Stayed in Dec 2023
Solo traveler
108 review
6.5/10
Posted on Jan 19, 2024
I got sewage smell from the toilet of my room which is on 3rd floor. Even worse is that a mosquito was introduced into the room after I opened the window in order to be more airy and get rid of the sewage smell. The consequence is that I couldn't sleep and got a few mosquito bites on my face. I therefore decided to change my room and the hotel kindly allowed. The second room is much better, much more clean and without bad smell.
I tried the buffet breakfast too at extra cost RMB28 only. Quite good at such price.
Overall I find the exterior of building or lobby much better than the interior of the room.
6/16
Response from Property: Very good budget hotel very close to the Hong Kong border (just one MTR station away). The room is decorated nicely, though some of the common areas seem a little dated. Staff very friendly and make best efforts to communicate despite not knowing English. Very easy check in and check out, quick wifi in the room. Only downside was the cleaning lady who came around 5PM to make up my room, only knocked 2-3 times and opened the room door just a few seconds later!
enkhtur batjargal
Romantic Queen Room
Stayed in Nov 2024
Couple
17 review
5.0/10
Posted on Feb 9, 2025
Not recommend international travelers, don't know English staffs
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會進行整改以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Standard Queen Room
Stayed in Jun 2024
Other
1 review
10/10
Outstanding
Posted on Jul 23, 2024
very good!
Response from Property: 尊敬的賓客,您好,感謝您抽出寶貴時間對維也納酒店(深圳會展中心店)進行誠摯的點評,維也納酒店深圳會展中心店位於深圳市福田區中心區繁華路段,位置優越,交通便利,臨近地鐵4號線/7號線/10號線福民站B出口直行500米,距離CBD、深圳會展中心300米,皇崗口岸1公里。配置洗衣房、餐廳,歡迎您再次入住體驗!
DakiAki
Standard Queen Room
Stayed in Dec 2024
Couple
13 review
8.5/10
Very Good
Posted on Jan 31, 2025
Rooms are a little bit small and not fresh smelly
Response from Property: 感謝您的反饋,我們已經對房間進行特別處理,歡迎您下次入住
sAuPiNg
Superior Queen Room
Stayed in Oct 2024
Business traveler
24 review
10/10
Outstanding
Posted on Jan 9, 2025
Very good check-in experience. The waiters are very friendly.
Response from Property: 尊敬的賓客,您好,感謝您抽出寶貴時間對維也納酒店(深圳會展中心店)進行誠摯的點評,維也納酒店深圳會展中心店位於深圳市福田區中心區繁華路段,位置優越,交通便利,臨近地鐵4號線/7號線/10號線福民站B出口直行500米,距離CBD、深圳會展中心300米,皇崗口岸1公里。配置洗衣房、餐廳,歡迎您再次入住體驗!