UrCove By Hyatt （Shenzhen Bay Nanyou） Reviews

Very clean with comfy bed. Very modern with awesome toilet. Free miniature minibar (2 soft drinks + 2 snacks). Breakfast was not bad but the a/c there could be cooler. I'd stay here again :) It' on the 40th level with spectacular views and outdoor terrace.

Great hotel with nice views and easily accessible location. High floor views are great. Breakfast is good too.

This is our second time staying at this marvelous hotel. As usual, it delivers the highest standard of customer service. In addition to its central location, clean and spacious room that is mentioned in my previous review, this hotel also provides free, self-help laundry (2 washers and dryers). This helps us to travel as light as possible. Oh, i also forgot to mention the breakfast. They provide lots of good varieties, their kitchen can actually specially cook something for you, if you have some specific dietary requirements. As usual, we seem to have small hiccups in our travel. We were afraid that we might be late for checking out, so we asked if we could do a late checkout. Bill, the representative of the hotel, who has been taking care of us during our stay, was able to arrange for a late checkout promptly. This saves us a lot of stress. Thank you, Bill! You are our savior.

Great location. Attentive staffs and service. Great coffee at the 40th floor

24/7 hotel front desk on the 40F floor. 24/7 security guard on the ground floor. 2min walk to 南油 Metro station. 5min walk to RafflesCity shopping mall. Has got free-to-use washing machines and dryers (2 each) on 36F. Room is spacious with a large showering area. All in all, an excellent choice to stay in. Rooms are cleaned daily and 2 new bottles of water are given each day. It was probably a 520 joke, but my room had an "anniversary" set-up despite it being a booking for 1pax.

Generally great for a short stay, clean and comfy beds & nice towels, location is central in the middle of nanshan and qianhai. However, only limited to smart service in the evening, which offers the common needs… seems difficult to get hold of anyone if you possibly need anything urgent beyond the in-room smart panel service.

Amazing service and great location in the heart of Nanshan!

Nice clean friendly and such an amazing view!

The hotel staff were excellent, especially Bill, he was so enthusiastic to help

such a beautiful view with nice staffs had a great stay here with raffles city mall near

Location is great just next to mrt nanyou ,downstairs do have luckin coffee and 7-11,the room is comfortable and clean ,2nd time stay at here and still very new

Hotel and kangkang is very nice

Bill is super polite and helpful.

This hotel was absolutely perfect for our stay, we stayed for 2 nights only but wished for more! The room had a control panel which was easy to use, was well-designed with a nice sofa and seating area. Everything was clean and good to use. Staff were all polite, and Bill (小本) was at the reception when I had some questions to ask regarding room control and food delivery - he was very helpful! If I had to pinpoint something to improve, it would be the breakfast - there wasn't much variety and the seating was limited. We skipped the 2nd day's breakfast. Despite the breakfast I'll definitely stay here again in the future.