Recent Reviews for Shenzhen Hotels

Holiday Inn Donghua Shenzhen
4.6/5933 Reviews
Shenzhen Coastal City/Hou Hai
Great hotel, great location and great facilities. The only downside is the pool which is outside the hotel(another building). But it was not an issue. A great staying. Easy access to Metro and nice Japanese restaurants just around the corner. Try WOW Ramen (Black truffle Ramen). One of the best I ever had.
Holiday Inn Shenzhen Nanshan
4.8/5933 Reviews
Science and Technology Park
When my family and I arrived at the hotel, all the rooms are not yet ready. So we went to have the lunch first and then come back to the hotel until around 3:00 p.m. The girl of the front desk is very slow for check in and furthermore, some of the rooms were also still not yet clean up. Besides, there had a big issue - my mother who is about 90 was stayed alone for sleeping at the room as I went to my brother's room to have a night food. All the lighting and TV were turned on. But my mother told me that she suddenly wake up and found out that all lights & also TV were turned off. The room was very very dark and she didn't know how to operate. She was very scared and she wanted to go to the toilet. I don't know why all the lighting were turned off automatically and luckily, my mother didn't get any hurt without lighting. It was a very bad experience!!

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.